Experience

ACTA Office Products NZ

• New Zealand
• Retail
• 1 - 100 Employee

• Business Development Manager

  • Apr 2023 - Present



Office Products Depot (New Zealand)

• New Zealand
• Retail Office Equipment
• 1 - 100 Employee

• Business Development Manager

  • May 2022 - Jan 2023



Snell Packaging & Safety

• New Zealand
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Account Manager

  • May 2020 - May 2022

• Hygiene Division Manager

  • Feb 2017 - May 2020



ExpressPak

• New Zealand

• National Account Manager

  • May 2016 - Jan 2017

  Part of the Wesfarmers Industrial and Safety NZ group, Expresspak is a food and beverage packaging specialist with extensive experience in custom printed packaging and exceptional customer service, supporting leading operators in the coffee roasting, café, convenience store and specialty food markets across the country. My role was to work closely with our retail foodservice industry customers on innovative initiatives and solutions that elevate their brand in the market. Part of the Wesfarmers Industrial and Safety NZ group, Expresspak is a food and beverage packaging specialist with extensive experience in custom printed packaging and exceptional customer service, supporting leading operators in the coffee roasting, café, convenience store and specialty food markets across the country. My role was to work closely with our retail foodservice industry customers on innovative initiatives and solutions that elevate their brand in the market.



Packaging House

• Business Supplies & Equipment
• 1 - 100 Employee

• Business Development Manager

  • Jan 2015 - May 2016

  Part of the Wesfarmers Industrial and Safety group, Packaging House is New Zealand's largest distributor of industrial and food service packaging, medical and hygiene consumables. For over 40 years Packaging House has built the best product range and depth of expertise with the most efficient supply chain and branch network New Zealand wide. My role was to create long-term value by developing partnerships with customers that that wish to lower their total cost of procurement, and take their products or services to the next level with a supply partner who understands the unique challenges and trends in the market. Show less



LayerX Limited

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Consultant

  • Jul 2014 - Nov 2014

  Business problems can be complex, but smart solutions don't always need to be - LayerX has the combined skillsets and experience to understand the complexities of your business. My role was to work with the LayerX technical team to understand the complexities of your business, and break down your business processes to reduce bottlenecks to growth and efficiency in a strategic fashion. Business problems can be complex, but smart solutions don't always need to be - LayerX has the combined skillsets and experience to understand the complexities of your business. My role was to work with the LayerX technical team to understand the complexities of your business, and break down your business processes to reduce bottlenecks to growth and efficiency in a strategic fashion.



CodeBlue New Zealand

• New Zealand
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • May 2012 - Jul 2014

  An opportunity arose at CodeBlue to build relationships with mid-sized Waikato organisations and companies, providing access to sophisticated, enterprise-level IT services. Finalist in the 2013 Waikato Business Excellence Awards, and 2014 Microsoft Partner Awards, CodeBlue Hamilton is a growing IT services company servicing Waikato's mid-sized business market. My role was to maintain enduring client relationships, and with the help of the wider team, provide advice on strategy, design and implementation of IT upgrades and improvements, and delivery of day-to-day support needs. During this time I developed more robust reporting for clients, strategic relationships through IT strategic planning and in-depth technology roadmaps, and advice on procurement of technologies. Accountabilities: - Maintaining strong collaborative relationships with a diverse portfolio of customers and industries; - Formulating feature-rich proposals to highlight service offers, products, solutions and cost-saving initiatives; - Utilising self-management/time management to plan, coordinate and meet financial deadlines; - Creating budgets, pricing, asset management and reporting through service management toolsets; - Managing third-party vendor relationships and project delivery. Achievements: - Building strategic client relationships with a diverse portfolio of key accounts totalling $1 million in revenue. Show less



ASB Bank

• New Zealand
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Jan 2012 - May 2012

  Looking to base myself closer to home and family, I joined one of New Zealands leading commercial banks for more than 160 years, ASB has over 135 branches nationwide and more than a million personal, business and rural customers - their vision is "Unbeatable team, Unbeatable Service". Accountabilities: - Frontline internal and external customer service, proactively identifying customer financial needs; - Sale and promotion of core products and services through walk-ins/phone-ins, referrals and promotions; - Providing product and service information resulting from enquiries or requests, and referring enquiries to specialist channels or higher authority; - Branch process management including receipt and processing of banking transactions over-the-counter. Achievements: - In first two months achieved top 10 (out of 63 sales staff in Central North Island) in open and closed customer service officer referrals. Show less



Waikato Business Publications

• Waikato, New Zealand

• Account Manager

  • Jul 2010 - Dec 2011

  A specialist independent publications company, Waikato Business Publications produces flagship business publications such as Waikato Business News and a number of regional, national and international titles. My role was to work strategically with the editorial and design team to develop innovative campaigns to highlight the strengths of Waikato businesses and organisations and ensuring marketing efforts are well targeted. Accountabilities: - A high level of lead generation and business development through networking, referrals and cold-calling; - Development of promotional campaigns, editorial content, advertisement creation, and feature concepts; - Utilising time management to plan, coordinate and meet time-sensitive publications with multiple deadlines. Achievements: - Developed a standalone publication “defining DIGITAL” collaborating with key drivers of the Digital Hamilton strategy to promote the benefits of technology and the ultrafast broadband roll out in Waikato. Show less



OfficeMax New Zealand

• New Zealand
• Retail Office Equipment
• 100 - 200 Employee

• Account Manager

  • May 2006 - Jul 2010

  One of the top three office products companies in the world, OfficeMax is a leader in both business-to-business office product solutions and retail office products. My role was to maintain key procurement relationships with Waikato and national businesses, while developing strategic initiatives to engage with new customers and opportunities. Accountabilities: - Maintaining strong collaborative relationships with a diverse portfolio of customers and industries, and integrating new business opportunities to increase sales; - Document preparation, marketing and presentation of proposals to highlight service offers, products, solutions and cost-saving initiatives; - Utilising time management to plan, coordinate and meet multiple deadlines under pressure; - Creating budgets and pricing through analysis of previous sales data, reports and pricing tools. Achievements: - Managed a diverse portfolio of key regional accounts including Inland Revenue, Genesis Energy, and Waikato District Council, totalling $2.5 million in revenue. Show less



Allied Domecq

• Beverage Manufacturing
• 1 - 100 Employee

• On Premise Account Manager

  • Aug 2003 - Jan 2005



Montana Wines NZ Ltd

• Multi-Channel Account Manager

  • Aug 2001 - Aug 2003

• Merchandiser

  • Jun 2001 - Aug 2001



Allied Liquor/Liquorland Hamilton City

• Hamilton, New Zealand

• Duty Manager

  • Jul 2000 - Jun 2001