Kym Tiah

Production Manager cum Key Account Manager at EA-Connect
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English, Mandarin, Malay, Cantonese -

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Experience

    • Singapore
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Production Manager cum Key Account Manager
      • Aug 2015 - Present

      Job Description for Production Manager: • Planning and organizing production schedules. • Re-negotiating timescales or schedules as necessary. • Supervising the work of operators. • Divide responsibilities and tasks across the team to make production more efficient. • Communicate any problems or obstacles to senior management. • Liaise among different departments, e.g. suppliers, key account managers, engineers. • Manages inventory tracking system to record deliveries, shipments and stock levels. • Performing inventory & ISO audits. • Ensure that health and safety guidelines are followed. • Review worker performance. Show less

    • France
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Country Procurement Executive
      • Jan 2015 - Aug 2015

      • Assist Indonesia team as country procurement executive and giving full supports for all the orders expediting, committing and ad-hoc urgent request. • Process procurement orders by using SAP system (daily PR to PO conversion for 2 Plants, morning, and noon before EDI timing). • Generate PO lines in Excel Spreadsheet and using Pivot table for order checking. • Work closely with Master Data in Indonesia for data maintenance. • Inventory management – expedite & reschedule material according to Indonesia Logistics Leader requirement and new project requirement. • Work closely with product marketing dept, business unit and planner on the new project, new material release and material re-balancing if needed. • Verify Transfer Price, MOQ, LOQ, Qmax discrepancies with Master Data and Supply Planner to solve the issue within a short period. • Check and update accurate record by checking supplier SAP system (France and Hub Asia) and daily Classi10 report to ensure delivery timely and all the orders are go thru EDI. • Reviews inventory, open orders backlog, re-schedule, cancellation, update and action accordingly with vendors. • Following up with credits and resolution of invoicing discrepancies with finance department. • Provide RMA support for return of defected and rejected material to FMI (Factory Management Inventory), France Vendor and Hub Asia. • Liaise with warehouse (Hub Asia, France vendor, FMI vendor) for short shipment, excess stock, and wrong material delivery until the case closed. Cases monitor by using Salesforce system (BFO issued for tracking). • Collaborating extensively with transport, warehousing personnel to coordinate the cost-effective and timely shipment expediting. • Tracks order acknowledgement, prepares and communicates shortage, unissued and backlog reports, and provides visibility of potential interruptions to Manager and Country. Show less

    • Singapore
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Key Account Manager
      • Apr 2010 - Jan 2015

      • Engaged in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership development, sourcing, k keeping record of transaction of sale and purchase goods. • Builds client relationship by acting as the interface between the customer service teams and sales teams within a company. • Process sales orders in full cycle from order entry to invoicing in timely manner to meet customer’s requested ship date and ensure no backlog in system. • Communicate with customers pertaining to sales order issues. • Respond to key customers’ RFQ, needs, enquiries, quotations and complaints. • Maintain updated purchasing records/data and pricing in the system. • Ensure that suppliers deliver in accordance to schedule and production assembly is running in a continuous manner.. • Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts. • Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures. • Source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries, and services with suppliers. • Negotiate for best purchasing package with suppliers and sub-contractors assigned. • Purchase and issue order in accordance to specification. • Plan and manage inventory levels of materials or products. • Source for new parts, suppliers, or sub-contractors when the need arises. • Co-ordinate shipments with forwarders, courier services & etc. • Work with finance department and follow up with customers on account receiver. • Ensure customer’s quality and environmental requirements are met. • Comply with company’s environmental requirements and relevant legal requirement Show less

    • Sales Coordinator
      • Jan 2008 - Mar 2010

      • To be responsible for accurate and timely issue of quotations, purchase order and shipping documents (invoice, delivery order & packing list) to our customers & suppliers as required. • To process inquires by phone, fax, email, and personal visits in relation to company business. • Update outstanding purchase order & sales order. • Update daily sales records, customer’s sales records, and price change information. • To maintain good relations with our customers, suppliers & branches. • To make accurate purchases of material & parts supplies for resale and to solve reject parts, sorting & tooling issues, by liaising with the other staff, customers & suppliers. • Other tasks to support the business plan as and when required including working extra hours if required to ensure company business objectives are met. • Update stock level and advise the respective product manager on replenishment of stock. • Co-ordinate with appointed warehouse, dispatch, courier, forwarder & shipping company for collection and delivery of goods (included export & import of goods from oversea). Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Senior Customer Service Coordinator
      • Aug 2007 - Jan 2008

      • Processing of customers' orders through SAP system. • Attending to customers & monitor customer outstanding order. • Monitoring of delivery schedules & liaises with forwarder & 3PL. • Contacting customers to resolve any queries and quality issues. • Work closely with sales team to assess the department progress and develop sales strategy accordingly. • Handling of invoice binding & cancellation. • Manage ISO documents & work instructions. • To handle ad-hoc administrative & CS functions. Show less

    • Sales Coordinator
      • Jun 2006 - Jul 2007

      • Assist the G.M in her Sales Activities and maintain sales record. • Prepare salesmen quotations. • Reading Salesmen reports and liaisons with customers. • Taking down of customer’s orders. • Handle sales order processing to ensure on-time delivery of goods. • Monitoring of customers pending or blanket orders and directly liaisons with customers. • Coordinating and planning with production for tapes printing and re-size cutting. • Serving of beverages to clients, guests, friends and business associates. • Sorting of invoices and delivery orders for distribution to salesmen. • Chasing payment. Show less

Education

  • Universiti Kebangsaan Malaysia (National University of Malaysia)
    Bachelor's degree, Economics
    2004 - 2006

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