Chief Executive

• Sep 2023 - Present

Head of Membership Services

• Sep 2020 - Sep 2023

Independent Director

• Jul 2019 - Sep 2021

Best Practice Advocacy Centre New Zealand is an independent, not-for-profit organisation that delivers educational and professional development programmes to medical practitioners and health professionals. As an Independent Director, I work collaboratively with other Board members to set the vision and strategy for BPAC, monitor the strategy implementation and ensure the organisation meets its legislation and financial obligations. Best Practice Advocacy Centre New Zealand is an independent, not-for-profit organisation that delivers educational and professional development programmes to medical practitioners and health professionals. As an Independent Director, I work collaboratively with other Board members to set the vision and strategy for BPAC, monitor the strategy implementation and ensure the organisation meets its legislation and financial obligations.

General Manager, Business Transformation

• May 2016 - Jul 2020

A member of the Executive team and accountable for leading strategic change and business improvement and capability development. Leading a high-performing team that works across the organisation to drive the implementation of business improvement initiatives and setting the strategic direction for capability development in support of MAS' strategic objectives. Contributing to strategy development and execution, performance monitoring, annual business planning and budgeting, compliance with regulatory obligations, strategic risk management and engagement and reporting to the MAS Board of Directors. Show less

Business Change Consultant

• Oct 2014 - May 2016

Business Intelligence Operations Manager

• Dec 2013 - Sep 2014

Engaged on contract to provide backfill for the Business Intelligence Manager. Managed a team of ten BI specialists across Auckland, Wellington and Christchurch. Coordinated and managed all information requests received by the team and ensured daily Service Level Agreement metrics were met. Engaged on contract to provide backfill for the Business Intelligence Manager. Managed a team of ten BI specialists across Auckland, Wellington and Christchurch. Coordinated and managed all information requests received by the team and ensured daily Service Level Agreement metrics were met.

Business Change Manager

• Aug 2011 - Oct 2013

Engaged to help design and implement the Pathway Programme which involved a core system replacement with a budget of circa $25m and included new business processes, revised insurance products and policy wording, a new data warehouse and revised operational reports. A member of the Programme Management team responsible for the business change stream, with joint accountability for establishing the programme, monitoring performance, managing risk and reporting to Steering Committee and FMG Board. Show less

Business Transformation Consultant

• Apr 2006 - Jul 2011

A Business Transformation Consultant, engaged on a range of projects with several different clients, primarily in the New Zealand public sector. These projects were focused on the achievement of strategic outcomes and the realisation of defined benefits. Member of the leadership team for the Organisational Development Practice in New Zealand. A Business Transformation Consultant, engaged on a range of projects with several different clients, primarily in the New Zealand public sector. These projects were focused on the achievement of strategic outcomes and the realisation of defined benefits. Member of the leadership team for the Organisational Development Practice in New Zealand.

Senior EDRMS Adviser

• Apr 2003 - Apr 2006

Manager, Organisation and Human Performance

• Jan 2000 - Jun 2002

Organisation and Human Performance Consultant

• Feb 1996 - 2000