Experience

Shore United Bank (formerly CBTC)

• United States
• Banking
• 100 - 200 Employee

• Customer Service Specialist II

  • Dec 2021 - Present

  Answer phone calls and emails, schedule appointments, collected and processed transactions and payments, created, processed and filed paperwork, account opening and maintenance skills, created and maintained documents using Microsoft Office, strict adherence to company policy and procedures, detection and reconciliation of fraudulent activity, use of knowledge to meet personal and company sales goals, built relationships with customers to accurately make suggestions and offer… Show more Answer phone calls and emails, schedule appointments, collected and processed transactions and payments, created, processed and filed paperwork, account opening and maintenance skills, created and maintained documents using Microsoft Office, strict adherence to company policy and procedures, detection and reconciliation of fraudulent activity, use of knowledge to meet personal and company sales goals, built relationships with customers to accurately make suggestions and offer advice, applied communication and interpersonal skills to improve effectiveness in fulfilling company mission and efficiency in successfully reaching company goals as well as satisfying customer needs Show less Answer phone calls and emails, schedule appointments, collected and processed transactions and payments, created, processed and filed paperwork, account opening and maintenance skills, created and maintained documents using Microsoft Office, strict adherence to company policy and procedures, detection and reconciliation of fraudulent activity, use of knowledge to meet personal and company sales goals, built relationships with customers to accurately make suggestions and offer… Show more Answer phone calls and emails, schedule appointments, collected and processed transactions and payments, created, processed and filed paperwork, account opening and maintenance skills, created and maintained documents using Microsoft Office, strict adherence to company policy and procedures, detection and reconciliation of fraudulent activity, use of knowledge to meet personal and company sales goals, built relationships with customers to accurately make suggestions and offer advice, applied communication and interpersonal skills to improve effectiveness in fulfilling company mission and efficiency in successfully reaching company goals as well as satisfying customer needs Show less



Kylie's Kid Kare

• Calvert County, Maryland, United States

• Babysitter

  • Jan 2013 - Jun 2017