Experience

Golden Modesto Care Center
• United States
• Nursing Homes and Residential Care Facilities
• 1 - 100 Employee
• Social Services Assistant

  • Aug 2022 - Present

AVALON CARE CENTER - MODESTO HYLOND, LLC
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Social Services Assistant

  • Jul 2022 - Jun 2023


Starbucks

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • May 2021 - Aug 2022

• Shift Supervisor

  • Jun 2021 - Oct 2021


MarketSource Inc.
• United States
• Advertising Services
• 700 & Above Employee
• Market Development Manager

  • Oct 2021 - Apr 2022


Spearhead Mobility

• United States
• Retail
• 1 - 100 Employee

• Retail Sales Manager

  • Nov 2020 - Jun 2021

  Lead and manage a team of 6 sellers in order to hit, maintain, and achieve year over year growth with our sales goals. Manage all operations tasks within the store. Support my staff with coaching, skill transfers, and observations to ensure they are successful. Participate in all team meetings with my corporate leadership. Look at business and selling trends in order to grow our revenue. Lead and manage a team of 6 sellers in order to hit, maintain, and achieve year over year growth with our sales goals. Manage all operations tasks within the store. Support my staff with coaching, skill transfers, and observations to ensure they are successful. Participate in all team meetings with my corporate leadership. Look at business and selling trends in order to grow our revenue.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • Oct 2018 - Nov 2020

  Worked within a team environment to meet rigorous sales goals. Completed programs such as becoming an Apple Master and At&t Business Expert. Helped lead certain metrics to ensure the success of myself and me team members. Worked within a team environment to meet rigorous sales goals. Completed programs such as becoming an Apple Master and At&t Business Expert. Helped lead certain metrics to ensure the success of myself and me team members.



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Site Coordinator

  • Mar 2018 - Jan 2019

  Worked as the Early Bird Site Coordinator for the Ferndale location. Opened up the site and greeted parents and children as they walked in. Planned intentional programming for our staff to carry out and run. Ensured the site was clean and orderly. Helped support staffing for other events planned by the Boys and Girls Club. Communicated with parents about their children and anything that may have occurred that day. Also communicated any delays or closures related to inclement weather, breaks, and reduced school scheduling. Kept track of all monthly payments made by the parents to ensure their children’s attendance. Show less



Cellairis

• United States
• Wireless Services
• 200 - 300 Employee

• Phone Repair Technician

  • Nov 2017 - Oct 2018

  Assessed damage done to mobile devices and repaired them using a specific skill set. Routinely took training courses to make sure my skills were up to date. Further assisted customers by helping them find the right protective gear for their phones and make it less likely they would break it again. Was 1 person on a team of 3. Often worked by myself and managed the kiosk and handled any escalations from customers. Assessed damage done to mobile devices and repaired them using a specific skill set. Routinely took training courses to make sure my skills were up to date. Further assisted customers by helping them find the right protective gear for their phones and make it less likely they would break it again. Was 1 person on a team of 3. Often worked by myself and managed the kiosk and handled any escalations from customers.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Technical Support Specialist

  • Mar 2017 - Aug 2017

  Tier 2 technical support specialist on a team of 10 general customer service specialists. Assisted customers with all of their technical needs. Ensured amazing customer service and communication skills. Followed up with customers in a timely manner if it was not something that could be resolved in one call. Tier 2 technical support specialist on a team of 10 general customer service specialists. Assisted customers with all of their technical needs. Ensured amazing customer service and communication skills. Followed up with customers in a timely manner if it was not something that could be resolved in one call.



The Y (YMCA)

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Site Coordinator

  • Jan 2015 - Jun 2016

  Coordinated after school programming for the YMCA among 16 different schools across 3 different cities. Made sure sites upheld all state safety standards, programming for the kids was intentional and targeted for their age group, and followed the state dietary guidelines when serving snacks and meals. Communicated with parents about anything that might have occurred with their children that day as well as monthly payments and made arrangements for such. Coordinated after school programming for the YMCA among 16 different schools across 3 different cities. Made sure sites upheld all state safety standards, programming for the kids was intentional and targeted for their age group, and followed the state dietary guidelines when serving snacks and meals. Communicated with parents about anything that might have occurred with their children that day as well as monthly payments and made arrangements for such.