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5.0

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Alan Baldwin

Kylie was a proactive colleague always willing to contribute to discussions and developmental sessions. If we had a mental block about an issue, Kylie assisted in deconstructing the issues with me to work towards resolution. Would I work with her again? In a heartbeat.

Catherine Buttigieg BBus, GAICD, FCPHR

I have no hesitation in recommending Kylie for a senior leadership role requiring sensitive stakeholder management to achieve strategic business outcomes. Her passion and energy to drive business performance is infectious and inspires her team and multiple stakeholders on a collaborative journey to positively impact the client experience.

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Experience

    • Mental Health Care
    • 1 - 100 Employee
    • General Manager
      • Mar 2022 - Present
    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • National Account and Marketing Manager
      • Jan 2018 - Present

      The Medilaw Group is a national network of providers, supported by a management team of experienced industry experts, committed to delivering balanced and dependable client focused outcomes. Our national network includes Medilaw, Australian Medico-Legal Group, Next Health Group, Mindsense Psychiatry and Medico Legal Opinions (MLO). The Medilaw Group is a national network of providers, supported by a management team of experienced industry experts, committed to delivering balanced and dependable client focused outcomes. Our national network includes Medilaw, Australian Medico-Legal Group, Next Health Group, Mindsense Psychiatry and Medico Legal Opinions (MLO).

    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • National Business Development Manager
      • Nov 2016 - Dec 2017

      Established in 1986, mlcoa is the largest supplier of Independent Medical Opinions in Australia. As the National Business Development Manager my role is to proactively generate sustainable new business opportunities through strategic targeting and creatively influence opportunities for business development to assist in meeting the financial and business objectives across all mlcoa business units.

    • General Manager Victoria
      • Apr 2012 - Nov 2016

      As the General Manager, I was required to provide leadership and growth to the Victorian operations, while developing and maintaining sustainable partnerships with mlcoa existing and prospective clients. All the while ensuring mlcoa remains an industry leader nationally in the provision of independent medical evaluations, advice and strategies.

    • Operations Manager
      • Sep 2010 - Feb 2012

      Remedy Healthcare is a preventative health business wholly owned by Australian Unity Ltd. As Operations Manager I was responsible for program development; clinician recruitment, retention and training; business development with external and internal stakeholders; and compliance management. Remedy Healthcare is a preventative health business wholly owned by Australian Unity Ltd. As Operations Manager I was responsible for program development; clinician recruitment, retention and training; business development with external and internal stakeholders; and compliance management.

    • Provider Relations
      • Feb 2010 - Sep 2010

      Acting Medical Services Manager Acting Medical Services Manager

    • Australia
    • Insurance
    • 1 - 100 Employee
    • Service Improvement Consultant
      • Apr 2010 - Aug 2010
    • Australia
    • Government Administration
    • 700 & Above Employee
    • Director
      • Jan 2005 - Oct 2009

      WorkSafe Victoria is the regulator of Victoria’s workplace health and safety, workers’ occupational rehabilitation and compensation, and workplace injury insurance scheme. As the original Director and lead of the service delivery business unit I was responsible for developing and leading a cultural change program across WorkSafe and the six scheme Agents to effect a significant improvement in injured worker satisfaction. I was also responsible for managing the Client Research Program that measured scheme performance and reported Injured Worker Satisfaction as one of three key performance indicators for the scheme to external stakeholders, the Board and to the Victorian Government.

    • Australia
    • Government Relations Services
    • 700 & Above Employee
    • Client Relationship Manager
      • 1995 - 2004

      Claims Officer Senior Support Coordinator Rehab Officer Team Manager Client Relationship Manager Claims Officer Senior Support Coordinator Rehab Officer Team Manager Client Relationship Manager

Education

  • La Trobe University
    Bachelor of Business, Human Resource Management
    1990 - 1993
  • Mt Eliza Business School
    Diploma of Business, Frontline Management

Community

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