Experience

Michigan Education Association

• Education Administration Programs
• 200 - 300 Employee

• Membership Coordinator

  • Nov 2017 - Present

  • Coordinate and direct the work flow in the Membership Department on a daily basis • Coordinate and process more complex local membership and employer billing reports and remittances • Assign and schedule work, answering questions regarding work procedures and provide instruction and orientation in work methods • Review reports for accuracy and completeness, proof reports and resolve recurring collections problems to assure balances • Process additions, terminations and changes for membership and insurance data through membership and billing systems • Post cash receipts and special change positing balances for local units, employers and direct pay remittances • Request billing and distribute to appropriate entities; send membership data and correspondence to NEA Show less



Michigan Education Assocation

• United States
• Investment Management

• Help Center Specialist

  • Aug 2013 - Oct 2017

  • Multitask between multiple telephone calls, email inquiries and online chats daily • Understanding of all MEA membership benefits, services and programs • Use the electronic membership system to maintain membership lists and other processing • Process and respond to opt-out requests • Contact field offices and internal departments to respond to inquiries and referrals in a timely manner • Provide support services for member benefits and membership processing issues • Assist Help Center Supervisor as needed Show less

• UniServ Field Assistant

  • Feb 2005 - Jul 2013

  • Act as a receptionist; place and receive telephone calls, maintain calendars and schedules • Create and balance office budget • Coordinate large and small meetings for a variety of Local’s within the organization • Use the electronic membership system to maintain membership lists and other processing requests • Type, duplicate, collate, staple and distribute notices, agendas, minutes and other materials • Establish and maintain a variety of files • Order and inventory supplies • Assist Uniserv Directors as needed Show less