Experience

Catchy

• United States
• Advertising Services
• 1 - 100 Employee

• Associate Director of Technology

  • Feb 2023 - 11 months



Treasury Prime

• United States
• Software Development
• 1 - 100 Employee

• Sr. Customer Success and Solutions Engineer

  • Aug 2021 - Jan 2023

  Led the formation and execution of the Customer Success and Solutions Engineering function within the Sales and Customer Success teams, supporting both pre and post-sales initiatives. • Developed trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance to set expectations to ensure customer success. • Acted as a trusted strategic advisor to customers, driving the entire Customer Success lifecycle from… Show more Led the formation and execution of the Customer Success and Solutions Engineering function within the Sales and Customer Success teams, supporting both pre and post-sales initiatives. • Developed trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance to set expectations to ensure customer success. • Acted as a trusted strategic advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion. • Contributed technical content, including Development Guides, Reference Documentation, and Knowledge Base articles, which served to educate internal and customer stakeholders resulting in improved implementation times and increased product adoption. • Listened to customer concerns and issues, performed analysis to isolate the root cause, and guided appropriate solutions. • Served as the voice of the customer with Product and Engineering teams, performing use-case assessments and developing business justifications that informed product development.

• Director of Developer Relations

  • Jan 2021 - Aug 2021

  United States Laid the foundations of Treasury Prime’s Developer Relations Program, improving customer onboarding and implementation times, and focusing on driving a positive developer experience.



AppDynamics

• United States
• Software Development
• 700 & Above Employee

• Manager, Technical Evangelism

  • Sep 2017 - Jan 2021

  Remote - Wenonah, NJ Secured AppDynamics’ position as a market thought leader in APM, DevOps, and AIOps through program development, engaging key technical communities, raising awareness, increasing adoption, and influencing the sales pipeline. • Developed strategy for net new Technical Evangelism program • Hired and managed team of 4 technical evangelists and two marketing support staff • Created onboarding program to ensure rapid cultural and in-depth product knowledge assimilation for all technical… Show more Secured AppDynamics’ position as a market thought leader in APM, DevOps, and AIOps through program development, engaging key technical communities, raising awareness, increasing adoption, and influencing the sales pipeline. • Developed strategy for net new Technical Evangelism program • Hired and managed team of 4 technical evangelists and two marketing support staff • Created onboarding program to ensure rapid cultural and in-depth product knowledge assimilation for all technical evangelists. • Credited with influencing $60M+ in new revenue and over $500M in sales pipeline. • Engaged 750k+ developers and fueled 30k+ leads by developing a tradeshow program, and executing on the sponsorship of and participation in 100+ events. • Launched developer portal, providing developers with direct access to pay-gated product features, including hands-on labs and sandbox environments. • Drove informed decision-making by developing KPIs and creating an executive dashboard to share progress with key stakeholders. Show less



Akamai Technologies

• United States
• Software Development
• 700 & Above Employee

• Developer Evangelist

  • Sep 2015 - Sep 2017

  Remote - Wenonah, NJ Spearheaded the creation of the Akamai Developer program, driving the adoption of the Akamai OPEN APIs and building a thriving developer community. • Increased awareness and adoption of the Akamai Open APIs, presenting technical workshops to 40+ clients in six countries. • Launched the first publicly accessible Akamai APIs, driving increased adoption of the platform and services. • Improved UX for APIs, developing feedback loop between customers and product and engineering… Show more Spearheaded the creation of the Akamai Developer program, driving the adoption of the Akamai OPEN APIs and building a thriving developer community. • Increased awareness and adoption of the Akamai Open APIs, presenting technical workshops to 40+ clients in six countries. • Launched the first publicly accessible Akamai APIs, driving increased adoption of the platform and services. • Improved UX for APIs, developing feedback loop between customers and product and engineering teams. • Designated subject matter expert, securing speaking engagements at prestigious, global technical conferences raising international awareness of developer offerings. • Led the creation of the Akamai developer portal, including oversight of information architecture, technology assessment, vendor selection, and budget management. • Expanded outreach launching the first Developer Meetup Group and program. Show less



FlashDevForHire

• Founder and Senior Developer

  • Aug 2008 - Mar 2017

  San Diego, CA Offered consulting and development services focused on interactive application development for SMBs. As the owner and senior developer, I was responsible for all facets of operations, including sales, project management, business strategy and operations, and software development.



Digium

• United States
• Telecommunications
• 1 - 100 Employee

• Developer Evangelist for Respoke

  • Oct 2014 - Aug 2015

  Promoted awareness and adoption of the Respoke APIs leading the developer program creation. Authored technical content including API documentation, sample applications, user guides, and blog posts. Engaged with developer community via in person conversations, email, and social media. • Drove the success of 30+ events, sourcing opportunities, negotiating sponsorships, and participating in execution. • Integral team member delivering impactful presentations at leading technical… Show more Promoted awareness and adoption of the Respoke APIs leading the developer program creation. Authored technical content including API documentation, sample applications, user guides, and blog posts. Engaged with developer community via in person conversations, email, and social media. • Drove the success of 30+ events, sourcing opportunities, negotiating sponsorships, and participating in execution. • Integral team member delivering impactful presentations at leading technical conferences, including JSConf, Codemash, OpenWest, and MtnWestJS. • Pivotal in researching, designing, and sourcing event marketing materials and vendor management. Show less



Freakatars

• Founder and CTO

  • Aug 2008 - Jan 2012

  San Diego, California, United States Conceptualized and fostered the creation of Freakatars.com · Recruited, interviewed, and hired design and development teams · Managed engineering and design teams. · Developed product plans, scoped product releases, and managed and aided in their execution. · Architected and developed all Flash and Flex based resources. · Developed front-end of the website, including coding html, creating CSS Style-Sheets, and programming Javascript.



Veoh Networks

• Technology, Information and Internet
• 1 - 100 Employee

• Senior Flash Developer

  • Aug 2007 - Aug 2008

  San Diego Developed rich internet applications to support the discovery and distribution of online video. · Acted as team-lead for the flash development team, delegating tasks and acting as a first point of contact for all flash related inquiries. · Converted seven existing Actionscript 2.0 based flash video players into a single extensible code library written in Actionscript 3.0 which greatly improved functionality and reduced development time for the addition of new features. ·… Show more Developed rich internet applications to support the discovery and distribution of online video. · Acted as team-lead for the flash development team, delegating tasks and acting as a first point of contact for all flash related inquiries. · Converted seven existing Actionscript 2.0 based flash video players into a single extensible code library written in Actionscript 3.0 which greatly improved functionality and reduced development time for the addition of new features. · Researched, designed, and developed flash-based advertising models to help create new revenue streams and drive the company to profitability. · Implemented progressive seeking functionality which reduced bandwidth costs while also providing a better user experience. · Worked with third party vendors to determine if their products would meet our technical requirements, and if so, set guidelines and specifications for implementation and integrated the product. Show less



vMix

• Australia
• Online Audio and Video Media
• 1 - 100 Employee

• Interactive Media Specialist

  • 2006 - 2007

  San Diego, California, United States Developed rich internet applications for use across various vmix and partner properties. · Developed flash based video and audio players which served out all of the content for vmix.com. · Created customization options for the video players that allowed clients to brand their player without requiring additional build time from the development team, and provided new areas of monetization for the company. · Created Actionscript class libraries allowing faster time to market for new… Show more Developed rich internet applications for use across various vmix and partner properties. · Developed flash based video and audio players which served out all of the content for vmix.com. · Created customization options for the video players that allowed clients to brand their player without requiring additional build time from the development team, and provided new areas of monetization for the company. · Created Actionscript class libraries allowing faster time to market for new applications. · Researched competitors and market trends ensuring that our clients were getting the best experience possible. · Built video contests that helped to grow site traffic resulting in a higher evaluation for the company. Show less