Kyle Roeckeman, MBA, CAE
Director, Information Systems and Services at American Academy of Neurology- Claim this Profile
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Bio
Thomas Howard
I had the pleasure of teaching Managerial Accounting to Kyle in the MBA program at the Hamline School of Business. Kyle was an outstanding student, demonstrating a clear understanding of the concepts and a willingness to demonstrate his knowledge through active class participation. Kyle has a quick mind and an easygoing manner -- a combination that makes him an asset in any organization.
Sean Hora
Kyle leveraged his excellent organizational and communication skills to coordinate the exchange of 1200 remote sales personnel's computer equipment over a 10 week period. His responsibilities included: establishing the project schedule; executing the communication plan to the project team, management, and sales personnel; acting as the single point of contact for project team members and sales personnel; and work stream oversight from initial communication to completion. Kyle was extremely valuable in this role because of his attention to detail and outside the box thinking to solve workflow issues as they occurred.
Thomas Howard
I had the pleasure of teaching Managerial Accounting to Kyle in the MBA program at the Hamline School of Business. Kyle was an outstanding student, demonstrating a clear understanding of the concepts and a willingness to demonstrate his knowledge through active class participation. Kyle has a quick mind and an easygoing manner -- a combination that makes him an asset in any organization.
Sean Hora
Kyle leveraged his excellent organizational and communication skills to coordinate the exchange of 1200 remote sales personnel's computer equipment over a 10 week period. His responsibilities included: establishing the project schedule; executing the communication plan to the project team, management, and sales personnel; acting as the single point of contact for project team members and sales personnel; and work stream oversight from initial communication to completion. Kyle was extremely valuable in this role because of his attention to detail and outside the box thinking to solve workflow issues as they occurred.
Thomas Howard
I had the pleasure of teaching Managerial Accounting to Kyle in the MBA program at the Hamline School of Business. Kyle was an outstanding student, demonstrating a clear understanding of the concepts and a willingness to demonstrate his knowledge through active class participation. Kyle has a quick mind and an easygoing manner -- a combination that makes him an asset in any organization.
Sean Hora
Kyle leveraged his excellent organizational and communication skills to coordinate the exchange of 1200 remote sales personnel's computer equipment over a 10 week period. His responsibilities included: establishing the project schedule; executing the communication plan to the project team, management, and sales personnel; acting as the single point of contact for project team members and sales personnel; and work stream oversight from initial communication to completion. Kyle was extremely valuable in this role because of his attention to detail and outside the box thinking to solve workflow issues as they occurred.
Thomas Howard
I had the pleasure of teaching Managerial Accounting to Kyle in the MBA program at the Hamline School of Business. Kyle was an outstanding student, demonstrating a clear understanding of the concepts and a willingness to demonstrate his knowledge through active class participation. Kyle has a quick mind and an easygoing manner -- a combination that makes him an asset in any organization.
Sean Hora
Kyle leveraged his excellent organizational and communication skills to coordinate the exchange of 1200 remote sales personnel's computer equipment over a 10 week period. His responsibilities included: establishing the project schedule; executing the communication plan to the project team, management, and sales personnel; acting as the single point of contact for project team members and sales personnel; and work stream oversight from initial communication to completion. Kyle was extremely valuable in this role because of his attention to detail and outside the box thinking to solve workflow issues as they occurred.
Credentials
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Certified Association Executive (CAE)
ASAE: The Center for Association LeadershipDec, 2018- Nov, 2024
Experience
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American Academy of Neurology
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United States
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Non-profit Organizations
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200 - 300 Employee
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Director, Information Systems and Services
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Mar 2017 - Present
Direct all Information Systems and Services Department functions, including servers, storage, virtualization, database administration, data warehousing, and data management. Supervise 11 staff members, handling all hiring, evaluation, training, and development. Oversee network security and data integrity, preparing redundancy for recoverability and business continuity. Collaborate with interdepartmental teams to identify needs and design and deliver creative and cost-effective end-user solutions. Lead technical project and analyze complex business requirements in alignment with AAN goals and objectives. Establish IT policies and standards. Pioneer best practices. Develop and administer IT budget. Evaluate business practices and user needs to determine IT solutions. Research, analyze, recommend, purchase, and implement system and software to accommodate organization's business needs. Coordinate project scheduling. Develop and deploy training to for a variety of technologies to a diverse group of staff members. *Leading current project to use redundant Internet Service for fail over of external networking and telephone lines.*Slashed capital expenditures by $75,000 in 2018 by spearheading move to MS Azure.*Boosted HelpDesk ticket on time closure rate to 99% in six months by reorganizing Information Systems, Data, and SharePoint teams to better serve internal customers. Show less
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Senior Manager, Information Systems & Services; Acting Director, March 2013-March 2017
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Jul 2009 - Mar 2017
Defined strategy, working closely with Information Systems and Data teams. Managed department budget. Gathered and analyzed technology needs and requirements, designing solutions to meet those needs. Supervise vendors and monitor contracts for performance and expenditures. Designed audio-visual equipment for conference rooms. Initiated Data Warehouse and data reporting standards. Authored technology section of employee handbook. Initiated process improvements, server and desktop patch management, antivirus deployment, and records retention*Led organization's transition to Microsoft Office 365 system, migrating 150 users with no business downtime.*Shrank monthly operating expenses by $1,200 by re-imagining cell phone processes and renegotiating with vendor.*Cultivated Information Systems and Data teams, growing from two to four full-time staff in IS and three to five in Data. Show less
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Medtronic
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Senior Systems Administrator
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Oct 2008 - Jul 2009
* Serve as an integral team member with accountability for providing 24/7/365 support for a core product of a Fortune 500 company with annual revenues exceeding $13 Billion. * Apply business acumen and technical expertise toward designing, developing and implementing long-range monitoring strategy and vision. * Steer the structuring and implementation of current monitoring infrastructure for the Medtronic CareLink system, substantially improving performance. * Proactively take part in the Global Voices team to identify issues and foster communication and knowledge sharing across the organization. * Participate in team vision creation to foster organizational improvement. * Create in-depth training program to educate new hires on monitoring tools, instrumental in developing top-performing team members. Show less
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Boston Scientific
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Project Manager & Systems Analyst
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Apr 2003 - Oct 2008
* Played a key role in managing and maintaining over 500 Windows Servers globally for a Fortune 500 Company with annual revenues exceeding $8 Billion.* Contributed leadership skills toward directing team projects costing over $250K and/or involving 100+ hours of work.* Chosen to manage $350K project to replace and upgrade components of Windows infrastructure, and project to mitigate risk of shared Domain Administrator accounts to meet Sarbanes Oxley compliance, demonstrating exceptional organizational skills and strong attention to detail.* Successfully completed $900K project from concept to installation for implementation of multiple VMWare Virtual Server clusters on time and under budget.* Allocated, administered and controlled resources for upcoming projects, in collaboration with other project managers and senior management. Show less
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Logistics Coordinator
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Dec 2002 - Apr 2003
* Strategically planned and coordinated shipping and receiving of 950 laptops with field sales representatives for Operating System upgrade and data migration to Windows XP.* Ensured quick turnaround, returning 99% of laptops within 2 days to minimize downtime for Sales Representatives.
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Helpdesk Analyst
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Apr 2002 - Dec 2002
* Substantially enhanced team performance by effectively developing and coordinating a results-focused training plan for new Help Desk Agents.* Optimized productivity, efficiency and quality of service by developing a training manual for new employees and contractors.* Exhibited solid leadership qualities toward managing high visibility projects for the Helpdesk relating to call volume metrics and service level agreements.
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Instructor/Technician
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Jun 1999 - Oct 2001
Taught business software at all levels, consistently received high evaluations for patience, knowledge, and teaching ability. Provided phone support, technical assistance, and consulting to clients. Maintained network of 35 PCs, configured router, performed network, software, and hardware troubleshooting. Installed hardware, including network cards, memory, and hard disks. Installed and configured various business software, as well as operating systems such as Windows 3.1, 95, 98, 2000 Professional, and 2000 Server. Show less
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Education
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University of Florida
MA, German Language and Literature -
Hamline University
MBA, Management -
Southern Illinois University, Carbondale
BA, German Language