Experience

iVenture Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Onsite Support Specialist

  • Mar 2022 - Present

  Jacksonville, Florida, United States Support and Administration of 30+ clients including Network Administration, Server Administration and Desktop Support - WAN/LAN Network Administration • Administration and Configuration of Switches Cisco, Aruba, HE, HP, Dell, Fortinet • Administration and Configuration of VLAN's and Phone VLAN's • Administration and Configuration of Firewalls (Sonicwall, Fortnitet, Cisco Meraki) • OSPF, MPLS, EIGRP and BGP configuration on Firewall/Router • VPN, Site to Site VPN, IP… Show more Support and Administration of 30+ clients including Network Administration, Server Administration and Desktop Support - WAN/LAN Network Administration • Administration and Configuration of Switches Cisco, Aruba, HE, HP, Dell, Fortinet • Administration and Configuration of VLAN's and Phone VLAN's • Administration and Configuration of Firewalls (Sonicwall, Fortnitet, Cisco Meraki) • OSPF, MPLS, EIGRP and BGP configuration on Firewall/Router • VPN, Site to Site VPN, IP Tunneling, DNS, TCP/|P Set Up and Configuration • SD-WAN Configuration and maintenance • DNS maintenance (go daddy, network solutions, route 53) • Monitor and Administrate Clients / Servers through management software (Connectwise Automate / ScreenConnect) Server Administration • Servers Windows 2008/2012/2016/2019 Administration and Maintenance • Active Directory Management • Group Policy Management • Server Roles (DHCP, DNS, Folder Redirection, FSRM, Auditing) • Powershell automation scripting for basic tasks • Adminsitration and Maintenance of Hyper-V machines • Manage Backups local / Microsoft Azure • Office Suite Application Support (Office 365, Office 2012 2016 2019 project Visio) • Windows Desktop Support (Windows 7, Windows 8, Windows 11, Windows 10, MAC iOS) • 3rd Party Application (Adobe Products, 3rd Party Line of business troubleshooting , medical construction and real estate related field software • Support with Desktop level 2 and 3 support • Using ConnectWise Manage for ticketing system and CRM - Virtualization with VMware • ESXi Implementation / Maintenance / Administration • Citrix / Hyper-V Implementation / Maintenance / Administration • FSLogix, VMWare UEM Administration Show less



Mr. Cooper

• United States
• Financial Services
• 700 & Above Employee

• Loss Mitigation Specialist Team Lead

  • Jun 2021 - Mar 2022



Bug Out Service, LLC

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Specialist

  • Dec 2020 - Jun 2021

  Customer support and inside sales for termite, lawn & pest control



Saela Pest Control

• United States
• Consumer Services
• 100 - 200 Employee

• Inside Sales Representative

  • Jul 2019 - Dec 2020