Experience

UFP Business School

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Curriculum Implementation Specialist

  • Aug 2022 - Present

  » Design & develop innovative business curriculum to enhance student learning» Revamp course content and delivery to better cultivate the next generation of business leaders» Strategize course and curriculum maps to ensure an effectively differentiated, scaffolded, and growth-accelerating sequence» Train faculty in education strategy and instructional delivery to bolster the impact of subject-matter expertise» Innovate across the curriculum and student lifecycles to maintain cutting-edge delivery and educational experiences



Independent

• Freelance Genie: Writer, Content Creator, Tutor, “Renaissance” Human & Odd-Jobber

  • Oct 2011 - Present

  I do what I love, and I love what I do!» Writing & Editing: resumes, cover letters, professional portfolios, marketing copy, internal and external communication, newsletters, articles, whitepapers, literature reviews, etc.» Content Creation: training materials, knowledge bases, education resources, informational content, creative content, marketing content, how-to videos, instrumental music, etc. » Tutoring: English, Spanish, social sciences, communication, psychology, writing, exam prep, and study skills for grades 3-12, UG; college application prep, college essay assistance» “Renaissance” Skills: live music performance, event production & host (karaoke, trivia, game-based, open mics), event management (planning, coordination, set-up & tear-down), wedding officiant, interior & exterior painting, low-level handywork, grounds maintenance, amateur carpentry» Odd Jobs: transcription & video captioning (98% accuracy), data entry, file management, “spring cleaning & clearing” house jobs, administrative & office support, moving services, pet & child care



Huntington Learning Center

• United States
• Education Management
• 700 & Above Employee

• Assistant Director of Operations & Teacher

  • Feb 2019 - Dec 2021

  Directing» Manage LC teacher team & center operations to maximize workflow & instruction» Administer diagnostic and interim tests to evaluate students for program placement and advancement» Facilitate new student orientation and program introduction to establish expectations» Conduct initial, interim, and program evaluations to ensure student success and program satisfaction» Organize back-end administration to ensure swift, effective internal operations in teacher onboarding, training, and scheduling; student scheduling, program maintenance, and progress tracking; tuition, billing, and payrolll; and center & education managementTeaching» Instruct verbal curricula for high-stakes and placement tests to ensure students reach goals (1:1)» Teach content and strategies to advance language arts, reading comprehension, writing, math, and study skills (4:1)» Customize instruction and applied practice to accommodate students’ specific needs (1:1 & 4:1)» Design & develop individualized and specialty resources to deliver unique and/or nontraditional programming» Track & analyze student progress and performance to generate maximum growth and achievementHighlights» “Teacher of the Month” awarded June 2019, February 2020, October 2021» Designed & developed College Essay Writing Workshop and Advanced Writing Process Program for elementary, middle, and high school levels



Youth Outlook

• United States
• Mental Health Care
• 1 - 100 Employee

• Interim Program Coordinator

  • Jan 2020 - Jul 2020

  » Develop & facilitate needs- and engagement-based programming to provide topical & effective youth meetings» Connect youth experiences & agency operations to ensure reach, impact, and success of agency programs» Create a safe & inclusive culture to foster emotional support, physical wellness, and identity security in youth» Collaborate internally across sites to ensure consistent, engaging, and needs-based programming» Execute back-end operational tasks including inventory, administrative maintenance, digital communication management, participation reports, and session evaluations to increase organizational effectiveness



360 Youth Services

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Life Skills Caseworker & Curriculum Developer

  • Jun 2018 - Mar 2019

  » Create from scratch an 18-month Life Skills curriculum to foster growth & development across key areas» Conduct group & individual trainings and development meetings to improve understanding & application of curricula» Manage client casework for 8 residents to ensure successful program completion & skill development» Track individual progress against qualitative measurements to prove & amplify program impacts» Spearhead administrative & operational functions to maintain efficiency across the office and programHighlight:» Housing Hero Award: recognition for “incredible work and support of staff & clients," Sept. 2018



RageOn!

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Organizational Operations Manager

  • May 2017 - Jan 2018

  » Enable the team through advanced organizational effectiveness to perform at higher levels» Execute effective development & strategic planning to advance capabilities & growth» Organize back-end business functions to ensure swift, effective operations» Develop & operationalize new processes, protocols, and systems to expedite workflow» Design self-service SOP/Knowledge Bases to educate stakeholders, artists, and employees» Manage HR Generalist functions including trainings, employee engagement & development, records management, payroll review, recruitment & hiring, and new-hire onboarding» Maintain office, resources, inventory, and relations to ensure smooth operations» Oversee managerial team to track performance, unblock workflows, and exceed KPIs/goalsHighlights:» Created 75+ self-service trainings & protocols, developed effective file-share system for internal use, implemented improved recruitment & hiring processes» Promotions: Executive Assistant & Director of Operations ← Executive Assistant



marcus evans Group

• Ireland
• Events Services
• 700 & Above Employee

• Professional Development Conference Producer

  • Feb 2015 - May 2017

  » Research challenges, changes, and needs & resource gaps for key stakeholders» Design & develop high-level, insight-driven content to drive priority growth & change» Write & proof conference agenda copy to ensure clear, accurate, and enticing language» Collaborate & partner with thought leaders & subject matter experts to deliver exigent, effective, and game-changing programming» Facilitate smooth & dynamic workshops, conferences, presentations, and interactive trainings to inspire actionable growth and strategic change» Evolve innovation trends into a robust innovation conference portfolio to capture new market segments and establish the marcus evans innovation brand» Create internal trainings, employee incentives, and networking engagement opportunities to reinforce a collaborative corporate ecosystemHighlights:» Improved speaker quality & ratings at all recurring conferences, only producer to develop and run a new arm in a portfolio (innovation), first to create and run peer trainings, department Social Committee Representative» Promotions: Independent Conference Producer, Innovation Leader ← Conference Producer, Innovation Leader ← Conference Producer ← Associate Conference ProducerEvents Produced:» Innovation Evolution Central 2017» Innovation Evolution East 2017» Innovation Evolution West 2017» Technology Scouting Excellence 2016» Process Driven Innovation 2016» Open Innovation 2016» Internal Communications 2016» Human Factors Excellence 2015» Talent Management Canada 2015» Risk Integration & Quality Management 2015



Project Discovery

• Leadership Development Facilitator & Office Coordinator

  • Jul 2014 - Jan 2015

  » Facilitate leadership development programming in small teams to enhance group process, engagement, and impact» Evolve program goals in real time to ensure functional, exigent, and applicable learning» Advocate conscious decision making, active participation, multi-perspective intention, and emotional & physical safety to increase cohesion, inclusion, and respect» Coordinate & collaborate with staff & volunteers to sustain a well-oiled facilitation process, a high-integrity program, and an interactive & informative experienceHighlights:» Volunteered for course maintenance opportunities, improved diversity capabilities within group, developed new & improved filing systems



C2 Education

• Education Administration Programs
• 700 & Above Employee

• English Teacher

  • Jul 2012 - Jun 2014

  » Teach speech, reading, writing, and test-taking skills (K-12) to achieve academic goals» Engage students in effective two-way communication to enlist sustained participation in goals, process, evaluation, and development» Generate strategies & curricula to better engage and develop effective study habits» Evaluate students & performance to benchmark achievements, performance, and valueHighlights:» Generated new & custom content for classes, created solutions for difficult & struggling students, all students achieved desired Reading & Verbal scores, all college essay students admitted to college of choice



North Central College

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant - Short Term Project

  • Sep 2013 - Jan 2014

  » Assist with developing, planning, and piloting the research of Dr. H. Shulman regarding political confidence and efficacy» Design, write, and edit language conditions & language activity packet for max. coherence» Determine the logistics of, enter and interpret data from, and facilitate the experiment» Conduct literary research to create a backbone for research and summative white papers» Develop literary review content to publish in white paperHighlights:» Only student to write language conditions, contribute to white paper

• EDGE Tutor and Program Writer

  • Sep 2012 - Nov 2013

  » Tutor college students in English, beginner Spanish, and Speech Communications» Write programming designed to improve college students' ability to write and their understanding of mechanics, grammar, and usageHighlights:» Created writing program from ideation through execution, embedded general core coursework within writing program, only tutor to develop learning programs



Youth Outlook

• United States
• Mental Health Care
• 1 - 100 Employee

• Leadership and Internal Development

  • Oct 2005 - Nov 2013

  » Facilitate drop-in center operations and programming» Connect with youth leaders to assess agency relations, learning needs, and leadership goals» Reform Youth Leadership Program and Youth Advisory Board to expand reach and impact» Conduct engagement and satisfaction surveys» Develop needs- and engagement-based topical programming» Establish and maintain a safe, confidential, and emotionally supportive environment» Engage youth in personal and leadership development programming» Design, developing, and facilitating the Popular Opinion Leadership training programs» Evaluate the performance of Popular Opinion Leaders (POLs) to improve knowledge expansion & program impacts» Engage POLs in continued training and communication development» Achieve content engagement through targeted communication platforms» Report progress, performance, and impact to maintain grant requirementsHighlights:» Created YL Training versions 2.0 and 4.0, redesigned & reinstated YAB, improved POL program and trained successors in new protocols & material, have worn almost every hat to wear in 12+ years with organization (current volunteer)



Sierra Nevada College

• United States
• Higher Education
• 1 - 100 Employee

• English and Spanish Tutor

  • Aug 2011 - Dec 2011

  » Tutor SNC students in English, Language Arts, Reading Comprehension, and Spanish 1 & 2» Teach ESL to community members (reading & phonics for youth learners, pronunciation & syntax for adult learners)Highlights:» Only student to work with ELL community members

• Switchboard Operator

  • Aug 2011 - Dec 2011

  » Receive and redirect/assist with all incoming calls for the college» Support the Events Coordinator in planning special events & managing the events calendar» Complete general clerical duties (filing, office maintenance, administrative assistance, etc.)» Greet students and community visitors as the enter the science building» Highlight: took on increased and advanced workloads, served as mascot “Eli the Eagle”



College of DuPage

• Front Office Coordinator - FISSA Office Student Aide

  • Aug 2007 - Jul 2011

  » Complete general clerical duties (filing, office maintenance, administrative assistance, etc.)» Design course fliers for field studies and study abroad programs» Receive and directing incoming calls» Maintain student records to ensure program pre-requirements are met» Represent FISSA office at campus eventsHighlights:» Implemented flyer reuse & recycling program with student leadership groups, won “Outstanding Student Worker of the Year” in 2009, created a comic series featuring my boss and the other office administrators as campus superheroes



Take Back The Night Foundation

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Secretary

  • Oct 2010 - Apr 2011

  Volunteer board position Volunteer board position