Kyle Gold

Director of People Operations at Tartine Bakery
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Location
Hacienda Heights, California, United States, US

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Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Director of People Operations
      • Jul 2023 - Present

      Los Angeles, California, United States

    • People Operations Manager
      • Jan 2021 - Jul 2023

      Greater Los Angeles Area

    • Human Resources Generalist
      • Jan 2019 - Jan 2021

    • HR Coordinator & Administrative Officer
      • Oct 2015 - Jan 2019

      Greater Los Angeles Area Organized training schedules for new and existing staff and kept records up to date. Identified and resolved conflicts regarding customer relations, sales operation, and compliance. Prescreen and interviewed candidates; checked references and background checks; onboard employee from start to finish. Evaluated competencies and training needs for all employees, improving office productivity and cohesion. Maintained sales support and labor compliance manual, adding updated procedures… Show more Organized training schedules for new and existing staff and kept records up to date. Identified and resolved conflicts regarding customer relations, sales operation, and compliance. Prescreen and interviewed candidates; checked references and background checks; onboard employee from start to finish. Evaluated competencies and training needs for all employees, improving office productivity and cohesion. Maintained sales support and labor compliance manual, adding updated procedures and responsibilities monthly. Conducted market research on CRM programs to increase workforce development, productivity and employee retention. • Managed and maintained New York state compliance and tax records for employees and 300+ customers. Coordinated multiple accounting projects and invoicing for national accounts using QuickBooks. Managed time and attendance records for payroll. Show less

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Wine column writer
      • Jun 2015 - Nov 2015

      Los Angeles Authored a widely-distributed weekly column that covered special events, local restaurants, unique items, and more.

    • Wine Buyer
      • Feb 2014 - Oct 2015

      farmers market at fairfax and 3rd Knowledgeable about all products and wines Hand selling and wine list consultation Assisting with monthly wine and cheese pairing classes Customer assistance

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Lead Guest Service Associate
      • Aug 2013 - Feb 2014

      Greater Los Angeles Area Managed all guest reservations and transactions. Reviewed and updated guest profiles, making individual sales and product notes. Performed data entry and other administrative duties. Met and exceeded company sales goals on service packages and assisted with product sales. Reviewed and recorded daily store profits. As Lead Guest Service Associate: conducted interviews and provided training for new guest service associates.

    • United States
    • Retail Groceries
    • 1 - 100 Employee
    • Wine and Beer Clerk
      • Jul 2012 - Jun 2013

      Davis In charge of stocking and organizing all existing products. Maintain wine back-stock according to company standards. Coordinate with inventory control manager and maintain all wine shipments records. Constructs and maintains displays, ensuring appropriate labeling of all bottles and vintages. Maximize product visibility, interest, and sales through innovative floor displays, racks, window displays, and other point-of-sale materials. Oversees and conducts in-store wine tastings for customers… Show more In charge of stocking and organizing all existing products. Maintain wine back-stock according to company standards. Coordinate with inventory control manager and maintain all wine shipments records. Constructs and maintains displays, ensuring appropriate labeling of all bottles and vintages. Maximize product visibility, interest, and sales through innovative floor displays, racks, window displays, and other point-of-sale materials. Oversees and conducts in-store wine tastings for customers. Perform wine list consultation for in-store tasting events. Develop and cultivate positive working relationship with all customers and provide education on wine and food pairing. Show less

    • Personal Assistant
      • 2010 - 2012

      Organized and maintained household upkeep. Scheduled appointments, meetings, and maintenance work. Produced correspondences, spreadsheets, and prepared presentations on behalf of employer. Performed clerical duties including: compiling records, filing documents, sorting mail, faxing and sending emails. Worked independently on various time sensitive projects. Traveled in company car within the Bay Area to appointments and client.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Tutor Supervisor
      • Jan 2009 - May 2010

Education

  • University of Southern California
    Masters in Science in Applied Psychology, I/O Psychology
    2022 - 2023
  • University of San Francisco
    Bachelor of Arts (B.A.), Industrial and Organizational Psychology
    2008 - 2012
  • The Archer School for Girls
    2001 - 2008
  • University of Southern California

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