Kyle Carter
Development Team Manager / Technical Architect at Insight Powered- Claim this Profile
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Bio
Micah Haywood Jr
Working with Kyle I was able to have a great Salesforce Mentor. He is very passionate about Salesforce and it’s use case for Configuration vs. Code. Kyle heavily encouraged me early in my Salesforce career to obtain my Admin Cert and pursue my Developer Certifications. His dedication and open communication allowed Milgard to run our Sales and Service Team comfortably with 24 hour support. His solid business analysis skills for business process allows your business time to translate all your Salesforce request to technical terms. Wonderful mentor, great teacher extremely passionate.
Veronica Taylor
I have had the pleasure of managing Kyle Carter for several years. Kyle Carter is the definition of ‘Accelerate’. Working for Philips of for over 2 years, Kyle has developed and supported many initiatives that change the way we do business. His innovative thinking paired with his diligent work ethic delivers products that work and better yet, deliver results. Kyle not only developed the Service Sales CRM platform and its many components, but has fully invested tireless hours in increasing user adoption and enhancing the system to increase efficiency. He has also produced executive reporting that gives visibility that the business has never had to make decision quickly and accurately. Each of his development projects touches the customer facing team, provides the customer a better experience or provides business metrics that allow for quicker and better decision making. He is a role model and true mentor for his team members and all employees of Philips. Kyle is constantly taking an outside perspective and serving our customers both internal and external. He is always willing to offer a helping hand. In our dynamic environment, the need for adaptation and change is constant and I believe that Kyle is generally leading the charge and addressing areas of improvement before the customer. He makes courageous decisions and executes rigorously to see things through to completion. He is the first to complete his projects and works tirelessly to exceed expectations. With that being said, Kyle does not seek to finish a project but to finish a project successful where results are apparent and measurable. He has a drive to continually improve, develop and educate himself. He made it a pleasure to have him as an employee.
Micah Haywood Jr
Working with Kyle I was able to have a great Salesforce Mentor. He is very passionate about Salesforce and it’s use case for Configuration vs. Code. Kyle heavily encouraged me early in my Salesforce career to obtain my Admin Cert and pursue my Developer Certifications. His dedication and open communication allowed Milgard to run our Sales and Service Team comfortably with 24 hour support. His solid business analysis skills for business process allows your business time to translate all your Salesforce request to technical terms. Wonderful mentor, great teacher extremely passionate.
Veronica Taylor
I have had the pleasure of managing Kyle Carter for several years. Kyle Carter is the definition of ‘Accelerate’. Working for Philips of for over 2 years, Kyle has developed and supported many initiatives that change the way we do business. His innovative thinking paired with his diligent work ethic delivers products that work and better yet, deliver results. Kyle not only developed the Service Sales CRM platform and its many components, but has fully invested tireless hours in increasing user adoption and enhancing the system to increase efficiency. He has also produced executive reporting that gives visibility that the business has never had to make decision quickly and accurately. Each of his development projects touches the customer facing team, provides the customer a better experience or provides business metrics that allow for quicker and better decision making. He is a role model and true mentor for his team members and all employees of Philips. Kyle is constantly taking an outside perspective and serving our customers both internal and external. He is always willing to offer a helping hand. In our dynamic environment, the need for adaptation and change is constant and I believe that Kyle is generally leading the charge and addressing areas of improvement before the customer. He makes courageous decisions and executes rigorously to see things through to completion. He is the first to complete his projects and works tirelessly to exceed expectations. With that being said, Kyle does not seek to finish a project but to finish a project successful where results are apparent and measurable. He has a drive to continually improve, develop and educate himself. He made it a pleasure to have him as an employee.
Micah Haywood Jr
Working with Kyle I was able to have a great Salesforce Mentor. He is very passionate about Salesforce and it’s use case for Configuration vs. Code. Kyle heavily encouraged me early in my Salesforce career to obtain my Admin Cert and pursue my Developer Certifications. His dedication and open communication allowed Milgard to run our Sales and Service Team comfortably with 24 hour support. His solid business analysis skills for business process allows your business time to translate all your Salesforce request to technical terms. Wonderful mentor, great teacher extremely passionate.
Veronica Taylor
I have had the pleasure of managing Kyle Carter for several years. Kyle Carter is the definition of ‘Accelerate’. Working for Philips of for over 2 years, Kyle has developed and supported many initiatives that change the way we do business. His innovative thinking paired with his diligent work ethic delivers products that work and better yet, deliver results. Kyle not only developed the Service Sales CRM platform and its many components, but has fully invested tireless hours in increasing user adoption and enhancing the system to increase efficiency. He has also produced executive reporting that gives visibility that the business has never had to make decision quickly and accurately. Each of his development projects touches the customer facing team, provides the customer a better experience or provides business metrics that allow for quicker and better decision making. He is a role model and true mentor for his team members and all employees of Philips. Kyle is constantly taking an outside perspective and serving our customers both internal and external. He is always willing to offer a helping hand. In our dynamic environment, the need for adaptation and change is constant and I believe that Kyle is generally leading the charge and addressing areas of improvement before the customer. He makes courageous decisions and executes rigorously to see things through to completion. He is the first to complete his projects and works tirelessly to exceed expectations. With that being said, Kyle does not seek to finish a project but to finish a project successful where results are apparent and measurable. He has a drive to continually improve, develop and educate himself. He made it a pleasure to have him as an employee.
Micah Haywood Jr
Working with Kyle I was able to have a great Salesforce Mentor. He is very passionate about Salesforce and it’s use case for Configuration vs. Code. Kyle heavily encouraged me early in my Salesforce career to obtain my Admin Cert and pursue my Developer Certifications. His dedication and open communication allowed Milgard to run our Sales and Service Team comfortably with 24 hour support. His solid business analysis skills for business process allows your business time to translate all your Salesforce request to technical terms. Wonderful mentor, great teacher extremely passionate.
Veronica Taylor
I have had the pleasure of managing Kyle Carter for several years. Kyle Carter is the definition of ‘Accelerate’. Working for Philips of for over 2 years, Kyle has developed and supported many initiatives that change the way we do business. His innovative thinking paired with his diligent work ethic delivers products that work and better yet, deliver results. Kyle not only developed the Service Sales CRM platform and its many components, but has fully invested tireless hours in increasing user adoption and enhancing the system to increase efficiency. He has also produced executive reporting that gives visibility that the business has never had to make decision quickly and accurately. Each of his development projects touches the customer facing team, provides the customer a better experience or provides business metrics that allow for quicker and better decision making. He is a role model and true mentor for his team members and all employees of Philips. Kyle is constantly taking an outside perspective and serving our customers both internal and external. He is always willing to offer a helping hand. In our dynamic environment, the need for adaptation and change is constant and I believe that Kyle is generally leading the charge and addressing areas of improvement before the customer. He makes courageous decisions and executes rigorously to see things through to completion. He is the first to complete his projects and works tirelessly to exceed expectations. With that being said, Kyle does not seek to finish a project but to finish a project successful where results are apparent and measurable. He has a drive to continually improve, develop and educate himself. He made it a pleasure to have him as an employee.
Credentials
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Salesforce Certified JavaScript Developer I
SalesforceApr, 2023- Oct, 2024 -
Salesforce Certified Community Cloud Consultant
SalesforceJan, 2021- Oct, 2024 -
Salesforce Certified Service Cloud Consultant
SalesforceApr, 2020- Oct, 2024 -
Salesforce.com Certified Platform App Builder
SalesforceApr, 2020- Oct, 2024 -
Salesforce.com Certified Platform Developer I
SalesforceApr, 2020- Oct, 2024 -
Salesforce.com Certified Development Lifecycle & Deployment Designer
SalesforceOct, 2017- Oct, 2024 -
Salesforce.com Certified Integration Architecture Designer
SalesforceOct, 2017- Oct, 2024 -
Salesforce.com Certified System Architect
SalesforceOct, 2017- Oct, 2024 -
Salesforce.com Certified Identity and Access Management Designer
SalesforceSep, 2017- Oct, 2024 -
Salesforce.com Certified Application Architect
SalesforceJun, 2017- Oct, 2024 -
Salesforce.com Certified Sharing and Visibility Designer
SalesforceJun, 2017- Oct, 2024 -
Salesforce.com Certified Data Architecture and Management Designer
SalesforceMar, 2017- Oct, 2024 -
Salesforce.com Certified Pardot Specialist
SalesforceMar, 2017- Oct, 2024 -
Salesforce.com Certified Marketing Cloud Email Specialist
SalesforceFeb, 2017- Oct, 2024 -
Salesforce.com Certified Administrator
SalesforceAug, 2015- Oct, 2024 -
Salesforce.com Certified Developer (retired)
SalesforceFeb, 2015- Oct, 2024
Experience
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Insight Powered
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Development Team Manager / Technical Architect
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Mar 2022 - Present
Insight Powered is a division of Provisions Group. Insight Powered is a division of Provisions Group.
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Provisions Group
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Development Team Manager / Technical Architect
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Mar 2022 - Present
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NewWave Telecom & Technologies, Inc.
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Salesforce Technical Architect
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Sep 2021 - Feb 2022
• Lead architect - overseeing the design/implementation of Salesforce applications at enterprise scale. • Responsible for managing the big picture of CMMI solution needs and aligning the Salesforce platform accordingly. • Lead onshore development team. • Lead architect - overseeing the design/implementation of Salesforce applications at enterprise scale. • Responsible for managing the big picture of CMMI solution needs and aligning the Salesforce platform accordingly. • Lead onshore development team.
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Appirio
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United States
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Information Technology & Services
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200 - 300 Employee
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Salesforce Technical Architect
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Dec 2020 - Apr 2021
• Primary technical architect on an enterprise scale project for a global cybersecurity firm. • Developed system architecture for enterprise grade solutions using Salesforce to meet customer needs. • Primary technical architect on an enterprise scale project for a global cybersecurity firm. • Developed system architecture for enterprise grade solutions using Salesforce to meet customer needs.
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NeuraFlash
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United States
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Software Development
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300 - 400 Employee
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Salesforce Technical Architect
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Jul 2020 - Nov 2020
• Significant enterprise Project consulting working primarily with Service Cloud, Sales Cloud, and Community Cloud across Classic/Lightning instances. • Significant enterprise Project consulting working primarily with Service Cloud, Sales Cloud, and Community Cloud across Classic/Lightning instances.
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Systems Software Engineering Senior Architect
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Jun 2019 - Apr 2020
• Project consulting experience with Service Cloud, Sales Cloud, Community Cloud, Live Agent, Live Chat, Omni-Channel, Salesforce Shield, across Lightning instances. • Worked directly with clients to lead projects, facilitated business process analysis sessions, and developed and delivered key components of technology solutions. Deployments/customizations across 2 major healthcare providers & 1 major auto manufacturer. • Built custom Lightning Components for each Salesforce instance. The most sophisticated component was the basis for landing most of the major deals during my tenure. This component facilitated an Interaction Feed for call center agents – allowed supervisors/managers to deploy deep customization & control around which calls got delivered and when. • Built a REST API integration to engage with Siebel. • Considerable volume of complex, custom Apex built for each Salesforce instance. Show less
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EightCloud
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Salesforce Developer/Architect
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Sep 2014 - Feb 2019
• Consulting engagements included working with large enterprise, large/small private, government, and not-for-profit entities. • Led multiple Lightning migration projects. • Built a considerable amount of complex, custom Apex code and Visualforce pages for all of these clients. • Built numerous REST/SOAP based API integrations. • Implementations, Configurations, Customizations, Managed Services consulting. • Consulting engagements included working with large enterprise, large/small private, government, and not-for-profit entities. • Led multiple Lightning migration projects. • Built a considerable amount of complex, custom Apex code and Visualforce pages for all of these clients. • Built numerous REST/SOAP based API integrations. • Implementations, Configurations, Customizations, Managed Services consulting.
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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Salesforce Developer
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Dec 2011 - Aug 2014
• Salesforce.com Developer/Administrator for Classic instance with 300+ users. • Worked with Service Cloud & Sales Cloud across a Classic instance. • Led the development of a large SOAP integration project with SAP. Built numerous bits of custom Apex code to facilitate automation of business logic. These efforts eliminated multiple manual processes for the Sales team. • Built numerous REST/SOAP based API integrations. • Attended Dreamforce 3 times. • Was nominated for and subsequently won the coveted 2014 Philips Pinnacle Gold award for employee excellence & achievement. • Tools leveraged: ANT Migration Tool, Workbench, Jitterbit, Force.com Excel Connector, Sublime, DemandTools, Eclipse, Data Loader. Show less
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Salesforce Administrator / Business Analyst
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Mar 2008 - Dec 2011
• Salesforce.com Developer/Administrator for instance with 75+ users. • Worked with Sales Cloud & Marketo across a Classic instance. • Wrote numerous custom Apex triggers/classes to enhance an existing Salesforce instance. • Tools leveraged: Workbench, Jitterbit, Force.com Excel Connector, Eclipse, Data Loader, Cloud9 IDE. • C# development. • Salesforce.com Developer/Administrator for instance with 75+ users. • Worked with Sales Cloud & Marketo across a Classic instance. • Wrote numerous custom Apex triggers/classes to enhance an existing Salesforce instance. • Tools leveraged: Workbench, Jitterbit, Force.com Excel Connector, Eclipse, Data Loader, Cloud9 IDE. • C# development.
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XO Communications
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United States
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Telecommunications
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700 & Above Employee
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Business Analyst
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May 2001 - Jan 2006
• Analytics and data mining. • Managed a team of 8 business analysts. • Analytics and data mining. • Managed a team of 8 business analysts.
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Education
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1997 - 2000
Tennessee Technological University
Bachelor of Science - BS, Accounting
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