Experience

Tricked Out Accessories

• United States
• Retail
• 1 - 100 Employee

• Vice President Operations

  • Dec 2009 - Present

  As Vice President of Operations, my duty is to oversee the day-to-day Operations to support the growth and add to the bottom line of the company. I focus on strategic planning and goal-setting, and direct the Operations portion of the company in support of its goals. By measuring progress and adjusting processes accordingly, I've been able to ensure the growth of our company and maintain its profitability. From my position, I oversee inventory, supply chain and field service activities for the entire company. I help maintain and improve our competitive position and the profitability. I am responsible for timely delivery and the quality of products that meet and exceed our customers expectations. In this position, I report directly to the President and CEO and serve as a member of the Executive Team. In addition to taking care of the day to day Operations of a normal retail chain, I also find and implement new ways to do business. From setting up new ways for us to interact with customers, to implementing better ways for our team to share and send information, to reducing costs on product and speeding up production. My job is to be the eyes and ears of the company and ensure that we are in the best position to take advantage of new technology, while utilizing steady platforms that have worked for us in the past. Show less



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Multi-club General Manager

  • Aug 2006 - Dec 2009

  Day-to-Day Responsibilities include high focus on Membership sales, retention, attrition and re-activation. There was also a strong focus on Club Promotional Marketing, which included high levels of Community Involvement, fitness group programs, presentations in front of large corporations as well as smaller Chamber of Commerce meetings. Working in a smaller niche club opened up many opportunities for Networking that was centered on Employee Wellness and the many benefits that come from having a company sponsored program. Last but not least, a huge focus was placed daily on the overall Member Experience at the club. What were we doing well, what could be done better, how can we help our members achieve their goals. Show less



Young Automotive Group

• United States
• Automotive
• 100 - 200 Employee

• Sales and Finance Manager

  • Apr 2004 - Nov 2009

  RESPONSIBILITIES: • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. • Explain product performance, application, and benefits to prospects. • Describe all optional equipment available for customer purchase. • Build strong rapport with customers. • Perform high-quality, professional, and knowledgeable presentation and demonstration of vehicles. • Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. • Maintain CEI above standard • Maximize service contract and product penetration • Oversee customer auto loan and lease origination / approval • Maintain proficiency and certifications as required for the position Show less