Experience

Data360 for Healthcare Engagement
• United States
• Information Services
• 1 - 100 Employee
• Product Manager

  • Mar 2022 - Present


PECO, an Exelon Company

• Reliability Reporting and Data Analytics Co-op

  • Mar 2021 - Sep 2021

  * Implemented new process of analyzing outage cause codes to improve data accuracy * Designed intelligence dashboard through Power BI to track changes and show results * Reviewed outage events to ensure they were captured correctly to improve future reliability * Assisted with field visits and proposed solutions to improve system’s sustainability * Implemented new process of analyzing outage cause codes to improve data accuracy * Designed intelligence dashboard through Power BI to track changes and show results * Reviewed outage events to ensure they were captured correctly to improve future reliability * Assisted with field visits and proposed solutions to improve system’s sustainability

• New Business Co-Op

  • Mar 2020 - Oct 2020

  * Hardcover process management, which led to $530K savings over 8 months * Communicated with customers daily to ensure customer safety and satisfaction * Analysis and support on several financial projects * Development of training videos and trained new co-ops * Hardcover process management, which led to $530K savings over 8 months * Communicated with customers daily to ensure customer safety and satisfaction * Analysis and support on several financial projects * Development of training videos and trained new co-ops