Experience

Reliant at Home

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Liaison

  • Oct 2017 - Present



CareServe Private Duty Services

• Hospitals and Health Care
• 1 - 100 Employee

• Account Manager

  • Mar 2015 - Sep 2017

  • Manage all incoming revenue and referrals in my region. • Promote and market to all referral sources in my region to generate new leads, even referring to competitors if need be. • Attend, sponsor and present at networking events for Careserve. • Manage current referral sources; conduct eight to twelve in-person calls and cold calls per day – two new referral sources per week. • Average sixty-five referrals a month yielding approximately a 25% closing rate. • Conduct pre-emptive research to aid in preventing readmissions. • Perform quality control for any unsatisfactory issues that arise. • Balance the amount of recruitment based on sales needs in the region. • Act as liaison to clients to resolve problems and provide information on services and maintain positive relations. • Ensure that successful relationships are maintained with referral sources through providing outstanding marketing plans. • Self-starter, manage my own schedule to stay on goal for the company. Show less



Home Instead

• United States
• Individual and Family Services
• 700 & Above Employee

• Marketing Representative

  • Jan 2014 - Mar 2015

  • Increased referrals by 50%. • Developed relationships with social workers, doctors and nurses in my territory. • Maintained budgets and goals to continue referrals. • Marketed to home health and hospice companies to prevent readmissions. • Sponsored continued education events. • Sustained open communication with all referrals. • Increased referrals by 50%. • Developed relationships with social workers, doctors and nurses in my territory. • Maintained budgets and goals to continue referrals. • Marketed to home health and hospice companies to prevent readmissions. • Sponsored continued education events. • Sustained open communication with all referrals.



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Membership Manager

  • Sep 2009 - Sep 2013

  • Grew membership sales 10-15% year to year • Trains and develops a team of 5 membership counselors to be successful sales people • Develops work flow processes with the team to ensure checks and balances occur with weekly schedules and monthly goals with a team of 60 • Performs as a liaison between team members to exceed company expectations and satisfy their own expectations • Evaluates and motivates employee talent aiding to overall success of the club • Obtains referrals on a 3-1 average • Organizes corporate memberships to 250 + members Show less



Cleaner World Inc

• Carrollton, Texas

• Owner/Manager

  • Jun 2003 - Mar 2009

  • Managed 12 employees 7 days a week to achieve personal sales goals • Satisfied a local customer base by completing orders on time • Trouble shooting all customer complaints to resolve any issues to satisfaction • Managed an distributed payroll for 12 employees on a bi-monthly schedule • Inspected and approved completed orders to ensure quality standards, customer satisfaction, and return business • Developed operational duties schedule for opening and closing • Reconciled all accounting on a daily basis, including credit card transactions, bank deposits, and financial reports • Maintained budgets and goals by conducting proper inventories Show less