Experience

Hantover

• United States
• Wholesale
• 1 - 100 Employee

• Account Manager

  • Mar 2016 - Present

  - Build and maintain strong, long-lasting customer relationship. - Operate as the lead point of contact for any and all matters specific to customers. - Develop a trusted advisor relationship with key accounts and customer stakeholders. - Resolve customer complaints by investigating problems, developing solutions and making recommendations to management. - Provide historical records by maintaining records on area and customer sales. - Build and maintain strong, long-lasting customer relationship. - Operate as the lead point of contact for any and all matters specific to customers. - Develop a trusted advisor relationship with key accounts and customer stakeholders. - Resolve customer complaints by investigating problems, developing solutions and making recommendations to management. - Provide historical records by maintaining records on area and customer sales.



Abuelos

• Supervisor

  • Mar 2015 - Mar 2016

  - Maintain knowledge of and monitor compliance with all corporate standards and through leadership and example, encourages the highest level of customer service and a quality product is provided to our guests by other team members at all times. - Support the management staff in ensuring the shift runs efficiently and to work with trainers and associates to develop staff.- Ensure all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards.- Leading the team members in the completion of production goals and working to ensure sales and revenue are met on a daily, weekly, and monthly basis in conjunction with the management staff. - Assist management in the writing of weekly schedules and ensuring all team members are gel accountable for completing their shift or getting their shift covered using the appropriate measures. - Provide input to General Manager in regards to hiring, termination, performance reviews and corrective action for hourly team members. Show less

• Server

  • May 2011 - Mar 2015

  As a server I am responsible for positive guest interactions while serving guests in a friendly and efficient manner. This includes delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, refilling glasses.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Marketing Intern

  • May 2014 - Dec 2014

  - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. - Work with the agent to establish and meet marketing goals. - Maintain a strong work ethic with a total commitment to success each and every day. - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. - Work with the agent to establish and meet marketing goals. - Maintain a strong work ethic with a total commitment to success each and every day.