Kyle Salangoste

Technical Support Representative at Maxident Software
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Contact Information
us****@****om
(386) 825-5501
Location
Winnipeg, Manitoba, Canada, CA

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Credentials

  • TestOut Linux Pro Certification
    TestOut Corporation
    Nov, 2017
    - Nov, 2024
  • CompTIA A+ Certification
    CompTIA
    Jul, 2017
    - Nov, 2024

Experience

  • MaxiDent Software
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Technical Support Representative
      • Apr 2019 - Present

      Job consists of troubleshooting for various clients with MS Access, MSSQL and PostgreSQL databases, Microsoft Windows and software in general, troubleshooting computer hardware and troubleshooting basic networking.

  • 24-7 Intouch
    • Customer Service Representative
      • Aug 2018 - Jan 2019

      • Took inbound calls from clients. Made outbound calls and follow-up calls if needed.• Educated clients by explaining steps, answering questions and providing information.• Maintained a friendly relationship with the client; made sure the client is satisfied with the services provided to ensure future business.• Received emails from clients; assisted them in a quick and efficient manner.

  • Red River College Polytechnic
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Peer Tutor
      • Nov 2017 - Apr 2018

      • Developed skills in coaching, patiently listening and directing tutees to find the answer/solution on their own.• Hosted study groups and tutored classmates in the same course while maintaining a relationship of equal footing.• Answered questions to the best of my knowledge, while researching the solution to questions that I can not answer for later tutoring sessions.

  • Bath & Body Works
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2016 - Sep 2017

      ● Assisting customers with their needs, answering questions and making product recommendations.● Unpacking boxes and restocking shelves in an orderly fashion.● Cleaning the store after hours and unloading products from the backroom.

Education

  • Red River College
    Network Services Technician, Information Technology
    2017 - 2018
  • Sisler High School
    High School
    2011 - 2015

Community

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