Kyle Roper
Account Manager at West End Services- Claim this Profile
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Bio
Experience
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West End Services
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Facilities Services
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1 - 100 Employee
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Account Manager
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Nov 2017 - Present
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Landcare Logic
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United States
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Landscaping Services
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1 - 100 Employee
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Account Manager
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May 2016 - Jun 2017
Landcare Logic – North San Diego County Region, 2016 – 2017 Commercial landscape maintenance company. o Primary point of contact with clients. Portfolio of about $1.2M annually. o Responsible for job quality and client satisfaction. o Created all enhancement quotes as well as drive new contract sales with existing clients. o Supervised any enhancement or construction work on the properties. Inspect work to make sure it is done up to desired quality. o Had workforce of 25 to train, supply, and direct in daily maintenance operations with the assistance of a Production Manager.
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BRICKMAN GROUP
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United States
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1 - 100 Employee
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Operations Manager
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Sep 2013 - Dec 2015
Brickman – Poway Branch 2013 – 2015: Commercial landscape maintenance company. o Responsible for all operational activity for the properties in my portfolio. ~$900k annually. o Performed site inspections and created punch lists for the crews to complete before each site visit. o Created quotes for small enhancements, seasonal color changes, tree trimming, irrigation repairs, and mulch among other annually budgeted items for the client. o Trained workforce of 12-15 crew members in safety and operational equipment. Recruited, interviewed, and hired new team members for the crews. o Oversaw all vehicle and machinery inventory/maintenance in the branch. 15 trucks, 10 trailers, 10 mowers 36” or larger. Scheduled regular maintenance service, repair services, and tracked crew assignments and state of repair.
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Heaviland Landscape Management
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United States
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Facilities Services
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1 - 100 Employee
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Account Manager
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Jan 2008 - Sep 2013
Heaviland Enterprises, Inc – Poway Branch, 2008 – 2013: Commercial landscape maintenance company in Vista, CA. o As a Regional Account Manager, responsible for the municipal contract with the City of Poway, the largest contract held by the company. About $700k annually. o Budgeted and scheduled the labor force of 10-15 for the properties the company serviced. Trained crew members and ensured the quality of work performed for contract sites. o Required a detailed knowledge of the large irrigation systems for the City including: Pumps, several generations of irrigation controllers, necessary repairs, and quoting the costs of those repairs. o Increased portfolio of City of Poway contracts from 3 of 5, to 5 of the 5 landscape maintenance district contracts available by the summer of 2011.
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Education
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Brigham Young University
BS, Landscape Management