Kyle Patrick Firlik
Senior Solutions Engineer - Automotive, Aerospace and Heavy Machinery at RealWear, Inc.- Claim this Profile
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Bio
Greg Linton
I had the pleasure of working with Kyle for close to 4 years at Daqri. Kyle stands out the pack through his ability to blend both technical and interpersonal skills to calmly identify problems and then devise and execute solutions. On numerous occasions the customers and partners I managed would feedback to me on how grateful they were for Kyle's persistence to solve their problems. Kyle would demonstrate daily his willingness to go that extra mile to support both internal and external stakeholders across a range of projects. Humble, considerate and approachable, Kyle is the embodiment of the selfless team player and someone who is universally appreciated by those people who work closest with him both as colleagues and clients. From the position of technical proficiency, Kyle spent 4 years diving deep into DAQRI's products to become a customer field expert whilst also becoming versed in tools such as Unity, Jira, Adobe Suite and Salesforce. Kyle would often be the go-to guy within the Business Development team to provide assistance on the use of those software packages, which Kyle would always offer without hesitation. Kyle also regularly led the demonstration and training of DAQRI's developer and authoring tools to Enterprise customers. I would not hesitate to recommend Kyle as a hard working, fast learning and extremely competent valuable asset to any future Company. Well rounded technically and able to adeptly manage, support and develop customer relationships, Kyle is someone who has and will continue to leave a positive impression with whomever he works with on a daily basis. Kyle, I wish you all the best in the future, it was a pleasure to have worked with you.
Greg Linton
I had the pleasure of working with Kyle for close to 4 years at Daqri. Kyle stands out the pack through his ability to blend both technical and interpersonal skills to calmly identify problems and then devise and execute solutions. On numerous occasions the customers and partners I managed would feedback to me on how grateful they were for Kyle's persistence to solve their problems. Kyle would demonstrate daily his willingness to go that extra mile to support both internal and external stakeholders across a range of projects. Humble, considerate and approachable, Kyle is the embodiment of the selfless team player and someone who is universally appreciated by those people who work closest with him both as colleagues and clients. From the position of technical proficiency, Kyle spent 4 years diving deep into DAQRI's products to become a customer field expert whilst also becoming versed in tools such as Unity, Jira, Adobe Suite and Salesforce. Kyle would often be the go-to guy within the Business Development team to provide assistance on the use of those software packages, which Kyle would always offer without hesitation. Kyle also regularly led the demonstration and training of DAQRI's developer and authoring tools to Enterprise customers. I would not hesitate to recommend Kyle as a hard working, fast learning and extremely competent valuable asset to any future Company. Well rounded technically and able to adeptly manage, support and develop customer relationships, Kyle is someone who has and will continue to leave a positive impression with whomever he works with on a daily basis. Kyle, I wish you all the best in the future, it was a pleasure to have worked with you.
Greg Linton
I had the pleasure of working with Kyle for close to 4 years at Daqri. Kyle stands out the pack through his ability to blend both technical and interpersonal skills to calmly identify problems and then devise and execute solutions. On numerous occasions the customers and partners I managed would feedback to me on how grateful they were for Kyle's persistence to solve their problems. Kyle would demonstrate daily his willingness to go that extra mile to support both internal and external stakeholders across a range of projects. Humble, considerate and approachable, Kyle is the embodiment of the selfless team player and someone who is universally appreciated by those people who work closest with him both as colleagues and clients. From the position of technical proficiency, Kyle spent 4 years diving deep into DAQRI's products to become a customer field expert whilst also becoming versed in tools such as Unity, Jira, Adobe Suite and Salesforce. Kyle would often be the go-to guy within the Business Development team to provide assistance on the use of those software packages, which Kyle would always offer without hesitation. Kyle also regularly led the demonstration and training of DAQRI's developer and authoring tools to Enterprise customers. I would not hesitate to recommend Kyle as a hard working, fast learning and extremely competent valuable asset to any future Company. Well rounded technically and able to adeptly manage, support and develop customer relationships, Kyle is someone who has and will continue to leave a positive impression with whomever he works with on a daily basis. Kyle, I wish you all the best in the future, it was a pleasure to have worked with you.
Greg Linton
I had the pleasure of working with Kyle for close to 4 years at Daqri. Kyle stands out the pack through his ability to blend both technical and interpersonal skills to calmly identify problems and then devise and execute solutions. On numerous occasions the customers and partners I managed would feedback to me on how grateful they were for Kyle's persistence to solve their problems. Kyle would demonstrate daily his willingness to go that extra mile to support both internal and external stakeholders across a range of projects. Humble, considerate and approachable, Kyle is the embodiment of the selfless team player and someone who is universally appreciated by those people who work closest with him both as colleagues and clients. From the position of technical proficiency, Kyle spent 4 years diving deep into DAQRI's products to become a customer field expert whilst also becoming versed in tools such as Unity, Jira, Adobe Suite and Salesforce. Kyle would often be the go-to guy within the Business Development team to provide assistance on the use of those software packages, which Kyle would always offer without hesitation. Kyle also regularly led the demonstration and training of DAQRI's developer and authoring tools to Enterprise customers. I would not hesitate to recommend Kyle as a hard working, fast learning and extremely competent valuable asset to any future Company. Well rounded technically and able to adeptly manage, support and develop customer relationships, Kyle is someone who has and will continue to leave a positive impression with whomever he works with on a daily basis. Kyle, I wish you all the best in the future, it was a pleasure to have worked with you.
Experience
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RealWear, Inc.
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United States
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Computer Hardware Manufacturing
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1 - 100 Employee
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Senior Solutions Engineer - Automotive, Aerospace and Heavy Machinery
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May 2022 - Present
Returning to my main passion, hands-on development of scalable solutions, connecting the dots and helping our customers solve real problems. Proud to be from and returning to my home state of Michigan to be at the heart of the Automotive industry, improving manufacturing and field service workplace efficiencies, and much more.
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Director of Customer Success and Implementation
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Jul 2020 - May 2022
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Senior Solutions Engineer
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Feb 2019 - Jul 2020
Leading technical deployments and ensuring the success of customer and partner adoption and implementation of RealWear products and solutions - Industry-focused and compliant hands-free improvements to workplace efficiency and safety.
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Global Manager, Customer Success
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Apr 2017 - Feb 2019
Building and Managing the Customer Success effort in a fast-paced atmosphere, delivering the world's first hands-free, voice-activated industrially-ruggedized head-mounted tablet - the HMT-1.Overseeing outreach, technical support, evangelism and education for RealWear Products.www.realwear.com
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DAQRI
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United States
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Computer Hardware Manufacturing
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1 - 100 Employee
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Customer Application Engineer
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Oct 2016 - Feb 2017
Worked with customers and partners by providing training, support and enablement services, driving education around our development tools and empowering developers to build applications and Augmented Reality-based workplace solutions with the DAQRI AR product offerings.
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Customer Training Specialist
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Mar 2013 - Oct 2016
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Co-Founder/Composer/Songwriter
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Jan 2011 - Aug 2012
Original composition/performance/engineering for hire. Original composition/performance/engineering for hire.
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groopEase, Inc.
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United States
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Technology, Information and Internet
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Business Development
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Dec 2010 - Aug 2012
Web Administration/Business Development/Creative Content for a music, deal-of-the-day style platform, with a passion for unsigned and independently signed artists/musicians. Web Administration/Business Development/Creative Content for a music, deal-of-the-day style platform, with a passion for unsigned and independently signed artists/musicians.
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Education
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2006 - 2011
Michigan State University
Bachelor's degree, Telecommunication, Media and Communication Technology -
2002 - 2006
Detroit Catholic Central High School
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