Kyle N. Dumke

Product Manager at Pendar Technologies, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Somerville, Massachusetts, United States, US

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Experience

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Product Manager
      • Oct 2021 - Present

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Materials Product Manager
      • Mar 2020 - Sep 2021

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Global Product Manager
      • Jul 2018 - Mar 2020

      • Responsible for NPI in pharmaceutical manufacturing market, including UI design, compliance consultation, customer representation • Re-launched hazardous materials spectrometer involving hardware and software redesign • Working with software engineering/R&D to prioritize product capabilities/features, resolve issues with hands-on troubleshooting of technical hardware and software issues • Develop and implement technical and marketing support for Sales, Partners and Application scientists by providing print, webinar, video, and PowerPoint content • Cultivated relationships with global sales distribution network – providing support, communicating status updates and developing localized strategy• Reporting out to Senior Management and Commercial Sales, product road maps, deliverables status, progress, risks, and corrective measures regularly• Performed market analysis for existing and new products to validate strategy • Gathered worldwide VoC and stakeholder feedback to define product requirements

    • Inside Sales Representative
      • Apr 2017 - Jul 2018

      ● Responsible for the sales and renewal of service contracts valued at 1.2 million USD per year● Lead distribution utilizing Salesforce and other in house applications● Provide first line support for incoming sales and service calls● Continued consultation for pharmaceutical instrumentation group

    • Technical Sales Support Specialist
      • Jun 2013 - Apr 2017

      ● Specialized in portable Raman and NIR spectroscopy in pharmaceutical environments● On-site instrument installation, troubleshooting, and applications development● Designed and updated customer support and training documentation and sale presentations● Built technical credibility by conducting failure analysis for customers and partners

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Quality Control Chemist
      • Nov 2012 - Jun 2013

      Performed QC testing, sampling raw materials, worked with multiple departments to implement a portable raman spectrometer which included writing SOPs, Protocols, and familiarizing myself with USP and cGMP standards. Performed QC testing, sampling raw materials, worked with multiple departments to implement a portable raman spectrometer which included writing SOPs, Protocols, and familiarizing myself with USP and cGMP standards.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Research Assistant
      • Jun 2011 - May 2012

      -Developing PARACEST (paramagnetic chemical exchange saturation transfer) agents for the imaging of iron in the Fe(II) oxidation state.-Research presented at East Coast Iron Club“Iron(II)-Based PARACEST MRI Contrast Agents”, Tsitovich, P. B.; Dumke, K.; Tittiris, T. Y.; Morrow, J. R., East Coast Iron Club Annual Meeting, University of Toronto, Toronto, ON, October 27–28, 2011 -Developing PARACEST (paramagnetic chemical exchange saturation transfer) agents for the imaging of iron in the Fe(II) oxidation state.-Research presented at East Coast Iron Club“Iron(II)-Based PARACEST MRI Contrast Agents”, Tsitovich, P. B.; Dumke, K.; Tittiris, T. Y.; Morrow, J. R., East Coast Iron Club Annual Meeting, University of Toronto, Toronto, ON, October 27–28, 2011

Education

  • SUNY at Buffalo
    Bachelor's degree, Chemistry
    2008 - 2012

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