Experience

• As a Client Service Manager I am responsible for the day to day servicing of our key clients both direct and agency. It is my role to advise clients on best practices and highlight and execute any key opportunities for commercial growth.





• I took on a temporary role with AAP when first moving to Australia within theri commercial division Medianet. My role was to support our clients in getting the most out of the Medianet SAS platform which connected PR agencies and clients direct to newsrooms and journalists across all of Australia.



• Working within a business heavily rooted in traditional printed press my role was to take the portfolio of existing press advertisers through the unfamiliar landscape of digital display and online media. No two conversations were the same in this role as I worked with smaller local businesses right up to national advertisers who hall had varying level of understanding of digital display, programmatic, measurement and attribution.



• Heading up the companies new Commercial arm of the business. Carrying out targeted marketing campaigns to obtain new clients in the corporate gifts market.



• It is my responsibility to generate qualified sales leads for our clients, ensuring I represent their brand values. I ensure that our clients obtain the maximum level of new business opportunities and see a healthy return on their marketing investment.



• I completed both inbound and outbound sales activities maximising on upselling opportunities and ancillary penetration. I also took on many other roles within the department such as sales coaching and leadership. I also took on the role of a quality assessor helping others to ensure they were delivering an outstanding level of service at maximum productivity



• It was my role to carry out marketing campaigns for several large home service providers by means of direct sales contact.