Experience

RYNO Strategic Solutions, LLC

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Onboarding Specialist

  • Aug 2023 - Present

• Jr. Digital Account Manager

  • Jul 2023 - Sep 2023



Moon Valley Nurseries

• United States
• Retail
• 300 - 400 Employee

• Quality Assurance Manager

  • Jul 2022 - Jul 2023



USAA Real Estate

• United States
• Investment Management
• 100 - 200 Employee

• Quality Assurance Compliance Specialist

  • Oct 2020 - Aug 2022



USAA

• United States
• Financial Services
• 700 & Above Employee

• Loan Officer

  • Oct 2019 - Oct 2020

• MSA

  • Mar 2018 - Oct 2019



American Express

• United States
• Financial Services
• 700 & Above Employee

• Business Consultant, OPEN Top Client Acquisition

  • Mar 2016 - Oct 2018



Cogent Communications

• United States
• Telecommunications
• 700 & Above Employee

• Regional Account Manager

  • Oct 2015 - Mar 2016

  *Brilliantly Fast. Elegantly Simple* We are the only all optical, global services provider who focuses solely on IP and we carry more of the WORLD'S IP traffic than any other carrier. By leveraging our network assets we provide superior network architecture and performance with virtually unlimited bandwidth. Cogent’s Tier 1 optical IP network serves 190 markets throughout 38 countries in North America, Europe, and Asia, with over 57,900 route miles of long-haul fiber and almost 28,000 miles of metro fiber. We offer direct connectivity to more than 5,130 AS (Autonomous System) networks and 59K+ Gbps internetworking capability. Cogent’s network is IPv6 and MPLS enabled, providing state-of-the-art solutions for businesses. Daily activities include relationship management, account planning, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies, all with the goal of providing the best customer experience possible. Show less



Revana

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Inside Sales Representative

  • Oct 2013 - Sep 2015

  Analyze current Verizon client accounts in an effort to build a solution for the client. Verizon products offered based on eligibility are; Verizon land lines, HSI(high speed internet), FiOS(Fiber Optic internet), and FiOS TV. Previously assigned to outbound calling to medium sized or enterprise level accounts. Analyze current Verizon client accounts in an effort to build a solution for the client. Verizon products offered based on eligibility are; Verizon land lines, HSI(high speed internet), FiOS(Fiber Optic internet), and FiOS TV. Previously assigned to outbound calling to medium sized or enterprise level accounts.



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Sales Representative

  • Dec 2012 - Oct 2013

  Provided inbound call assistance to answer inquiries, handle complaints, make payments and upgrade memberships. While doing so, documented all call information according to standard operating procedures. Provided inbound call assistance to answer inquiries, handle complaints, make payments and upgrade memberships. While doing so, documented all call information according to standard operating procedures.



U-Haul

• United States
• Retail
• 700 & Above Employee

• Hitch Central Sales Agent

  • Nov 2010 - Dec 2012

  Answered inbound calls and provided technical support to U-Haul Employees in the field. Also, answered inbound calls to customers inquiring about company services and products with a goal of selling. Followed up customer calls when necessary. Answered inbound calls and provided technical support to U-Haul Employees in the field. Also, answered inbound calls to customers inquiring about company services and products with a goal of selling. Followed up customer calls when necessary.