Resume Writer

• Feb 2020 - Present

• Established a professional career service (www.thephillyresumewriter.com) that has worked with 100+ clients in the first year to write, optimize, and edit resumes, cover letters, and LinkedIn profiles following technical writing guidelines and industry leading standards • Lead one-on-one career consultations and craft professional job application materials while advising clients through the job application, interview, and acceptance process, resulting in consistent five star reviews for quality final products and excellent customer service • Develop and implement a highly-effective and personalized approach to support the personal branding and career transition of clients in various industries • Provide entry-level, middle management, and c-level executive clients with career development support, such as employer hiring, networking, and market trends, to guide clients in developing and meeting goals based on personalized data and insights • Execute LinkedIn and website SEO strategy, including keywords research, website design and content creation, and keyword optimization that resulted in a 400% increase of traffic in a year • Write 5+ blog articles a month about career-related topics, such as resume bullet points, ATS information, and the hiring process, leading to a 10% increase in month-over-month view rate • Created career-related print and web-based resources for clients, including the development of a comprehensive career model and coordinated marketing campaign to increase traffic by 25% • Expand market presence by performing market analysis, networking with industry related professionals, and creating social media content • Assessed client's skill set, competencies, and career interests to build upon their potential for success and develop a career plan, learn job search techniques and gather important information about the labor market Show less

School Counselor

• Aug 2021 - Present

• Successfully guide 200+ students a year towards selecting and applying to universities, utilizing advanced search techniques, competitive analysis, and college admissions trends to match their interests, skills and career goals, resulting in a 95% admittance rate. • Developed and implemented 5+ college and career readiness programs, collaborating with college admissions professionals, teachers, and school administrators to provided students with a comprehensive understanding of the college application process and various career options • Utilize data-driven insights to monitor student progress and develop tailored counseling strategies that address individual student needs and goals to ensure a coordinated and effective college and career counseling program • Designed and conducted 5+ workshops and seminars on a range of topics, including college admissions, financial aid, application and resume preparation, and career exploration • Maintain accurate and up-to-date records of student progress and college and career planning activities utilizing good document practice's (GDocP) Show less

Transitional Housing Specialist

• Mar 2020 - Aug 2021

• Managed a revolving caseload of 12+ clients, constructing behavioral assessments and multidisciplinary approaches to ensure resident development through counseling, trauma informed care, and goal-planning• Served on a cross-functional team, creating individualized stabilization plans for residents based on their strengths, needs, and barriers, resulting in a 95% program transition success rate• Performed administrative duties, such as program compliance, data analysis, and recordkeeping, completing documents and reports in accordance with agency, city, and state polices to ensure eligibility, funding, and compliance, resulting in a 100% compliance rate• Developed relationships with community and government programs, establishing a network of referral resources for additional client support• Assisted participants in developing an individualized housing procurement, financial, and self-sufficiency goal and action plan through evidence-based practices including motivational interviewing and trauma-informed care • Provided motivational interviewing, coaching, and support to empower clients to make consistent healthy and productive lifestyle choices to further their independence Show less

Community Outreach Coordinator

• Oct 2017 - Feb 2020

• Established relationships with 30+ residents a year, empowering residents to function at their best through comprehensive case management, program engagement, and community referrals• Transitioned 60+ youth into emergency housing or independent living through relationship building, needs assessment, and motivational interviewing while meeting their physical, mental, and emotional needs• Developed, executed, and analyzed community outreach presentations, trainings, strategies, and campaigns, resulting in 750+ people trained, 3,000+ direct engagements, and a 20% increase of youth seeking services• Established effective working relationships with residents, staff, and leadership to empower the residents to function at their highest level possible through case management and community referrals• Served as a human trafficking advocate for the Philadelphia Anti-Trafficking Coalition (PATC), a Covenant House led coalition, that combats human trafficking by providing a network of agencies that assist human trafficking victims and survivors• Contacted and engaged with thousands of at-risk youth on the streets or in unsafe situations a year, and met their needs in an immediate and effective manner• Oversaw the social media strategy for the outreach department, resulting in a 250% increase in engagement Show less

Resume Writer

• Mar 2019 - Aug 2019

• Developed resumes that were tailored to clients' skills, accomplishments, and experience while incorporating industry and Applicant Tracking Systems (ATS) standards, resulting in an 85% success rate of client hires after a month • Offered career development advising for clients, including self-assessment, career exploration, and job application documents that enabled them to make informed decisions about their future • Provided one-on-one coaching on job search techniques, networking, and interview preparation to help clients increase their chances of landing their dream job • Created professional documents such as cover letters, thank-you letters, and LinkedIn profiles that complement clients' resumes and boosted their job search success • Stayed up-to-date with the latest recruitment trends and technologies to provide clients with innovative and effective resume writing strategies • Utilized various data tools to analyze labor market trends and assess companies' employment needs in comparison to clients' experience and goal • Collaborated with clients in brainstorming their career objectives and setting realistic and attainable goals • Implemented new workflow processes in collaboration with leaders that improved staff effectiveness and increased efficiency by 20% • Maintained the highest standards of client confidentiality and uphold ethical practices in all aspects of service delivery effectiveness Show less

Teen Program Coordinator

• Aug 2016 - May 2017

Community Engagement Coordinator

• Sep 2015 - May 2017

Team Lead

• Oct 2013 - Aug 2015