Kyle Lee Sousa

Digital Services Librarian at Barrington Public Library
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Contact Information
us****@****om
(386) 825-5501
Location
Dighton, Massachusetts, United States, US

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Experience

    • United States
    • Libraries
    • 1 - 100 Employee
    • Digital Services Librarian
      • Dec 2021 - Present

      - Provide and promotes library reference & information services and readers’ advisory services in a variety of formats website, book discussions, special programs, etc. - Initiate and process interlibrary loan requests, including verification, searching, maintaining files, and contacting patrons. - Research interlibrary loan subject requests from other libraries. - Troubleshoot digital book and audiobook, and digital app patron inquiries. - Operate and manage the Tech Help Desk. - Read reference shelves; maintain daily reference statistics. - Assist in training new reference staff members. - Assist patrons in learning about library resources and services for independent use and research by providing informal instruction. - Collection development and weeding responsibilities, as assigned. - Oversee digital content purchases, patron recommendations, and budget for digital book and audiobook materials. - Create content for the website. Update and maintain the website as needed. - Take patron suggestions and searches book reviews for selection purposes. - Plan, schedule, and implement computer and/or technology instruction classes for patrons. - Assist the Head of Information Services in planning and directing departmental activities. - Develop informative handouts on library materials, services, reading lists, web resources, etc.; and conduct formal training sessions on how to use computers, databases, and the Internet to research information. - Offer outreach information services to the Barrington community, bringing library resources beyond the building to target underserved segments of the population. - Support library staff by troubleshooting software and hardware problems. - Build institutional knowledge by way of technical documentation and staff training. - Provide staff training on audiovisual equipment in each meeting space, including outdoor programs requiring technology, as needed. Provides public training on audiovisual equipment. Show less

  • Stonehill College
    • MacPháidín Library, Easton, Massachusetts
    • Access Services Assistant
      • Mar 2018 - Present

      • Supervise, train, and assist student employees • Administer access and loan policies; using Sierra to perform all Circulation functions • Provide reference triage and basic assistance using online databases and print materials • Assist students in use of printers and scanners; perform routine maintenance on equipment • Provide basic troubleshooting assistance for wireless, wired networks, desktop computers • Mediate and oversee the scheduling of study rooms, reserved spaces, and library technology through LibCal • Maintain policy and security of the library by walk-throughs, checking IDs, contact with Campus Police Show less

    • United States
    • Libraries
    • 1 - 100 Employee
    • Sunday Reference Librarian
      • Sep 2019 - Present

      • Respond to patrons’ research and technical questions • Assist library patrons with digital devices and technology • Instruct patrons in utilizing social media and web resources • Perform circulation functions at the reference desk using Sierra • Assist customers in locating and retrieving library materials • Supervise and assist fellow Sunday employees • Respond to patrons’ research and technical questions • Assist library patrons with digital devices and technology • Instruct patrons in utilizing social media and web resources • Perform circulation functions at the reference desk using Sierra • Assist customers in locating and retrieving library materials • Supervise and assist fellow Sunday employees

    • Music Teacher
      • May 2018 - Present

      • Instruct students on music theory and guitar technique • Provide positive lesson experience • Reinforce practice habit and motivation • Record attendance, progress, and individual placement • Collaborate with program Director • Instruct students on music theory and guitar technique • Provide positive lesson experience • Reinforce practice habit and motivation • Record attendance, progress, and individual placement • Collaborate with program Director

    • Computer Service
      • May 2007 - Present

      • Diagnose problems with computer software and hardware• Install operating systems, software, and hardware parts• Perform computer maintenance

    • Musician
      • Sep 1999 - Present

      • Live performance vocals, harmonica, guitar, keyboards. • Music production Pro Tools, Logic Pro, Reason, FL Studio.• Blues, rock, soul, r&b, hip hop, funk, chiptune, dubstep.

    • Librarian on call, Technology Assistant, Information Services Assistant
      • Jun 2018 - Present

      • Greet and assist library patrons, using effective customer service skills • Perform circulation functions at the info.desk and in the children’s room using Sierra and LibCal• Process media and collections in the office for holds, check in, and reshelving• Assists customers in locating and retrieving library materials • Fields requests for new acquisition and interlibrary loan • Identify books that require mending and conducting routine shelving• Update the Wordpress website, LibCal Calendar Events, and MagicInfo Server digital display boards• Collaborate, create, and facilitate library events and programming• Maintain and deploy computer technology using Deep Freeze, Envisionware, Image Assist, and CloudReady Show less

    • Technology Librarian
      • Apr 2020 - Feb 2022

      • Serve as the primary technical support for library hardware and software.• Work with Ocean State Libraries (OSL) staff to schedule updates and maintainbackups for library server, network, and other equipment.• Perform routine maintenance on all library equipment.• Troubleshoot user (library staff and patron) problems with hardware, software, andperipheral equipment.• Determine nature of problem and discuss, if necessary, withspecialists at OSL or an outside vendor.• Update and install programs, install equipment, compile data.• Coordinate, manage, maintain and update the website, social media accounts, digitalsignage, calendar, and other communication.• Maintain library presence and information on OSLX.• Provide digital literacy training for patrons and staff.• Assist in setting up equipment for demos, workshops, programs, and meetings.• Attend regional and professional meetings pertaining to technology.• Manage technical and other projects and tasks effectively.• Monitor the library building security, telephone, and network systems.• Assist at information desks as needed.• Perform other duties as requested by the library director. Show less

  • Bridgewater Public Library
    • Bridgewater, Massachusetts
    • Assistant Reference Librarian, Library Assistant
      • Sep 2019 - May 2020

      • Check materials in and out using Workflows and TixKeeper • Process Commonwealth Catalog items • Register new borrowers • Answer questions from the public in-person and on the phone • Provide reader’s advisory service • Maintain the orderly storage of materials • Assist patrons in the location of information • Assist patrons with library resources and technology • Provide preliminary reference under the supervision of a professional librarian • Helps maintain the circulating collection through shelving, shelf reading, mending, discarding and cleaning • Assist patrons with the use of equipment available for public use • Prepare displays and exhibits • Process and catalog library materials • Interpret public library policy to library users Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Rural Carrier Associate
      • May 2012 - Sep 2018

      • Sort mail for delivery using a protocol focused on efficiency • Document all accountable mail using a log to track data • Deliver mail to mailboxes on the route in a safe and timely fashion • Provide additional mail services to customers as requested or needed • Sort mail for delivery using a protocol focused on efficiency • Document all accountable mail using a log to track data • Deliver mail to mailboxes on the route in a safe and timely fashion • Provide additional mail services to customers as requested or needed

    • Media Center Volunteer
      • Aug 2010 - Aug 2012

      • Run check in and out at the Circulation Desk using Dynasty • Assist students in choosing and finding books • Instruct students with database search • Catalog new titles and copies into the system • Run check in and out at the Circulation Desk using Dynasty • Assist students in choosing and finding books • Instruct students with database search • Catalog new titles and copies into the system

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Music Composition and Technology Teacher
      • Aug 2007 - Aug 2008

      • Instruct students to compose, arrange, and produce original music • Maintain classroom management • Acclimate students with sequencing and notation software • Foster creativity with the piano keyboard and computer • Instruct students to compose, arrange, and produce original music • Maintain classroom management • Acclimate students with sequencing and notation software • Foster creativity with the piano keyboard and computer

    • Waiter
      • May 2006 - Nov 2006

      • Set up dining rooms and food prep. • Provide fine dining service and guest hospitality. • Bus and clean tables. • Set up dining rooms and food prep. • Provide fine dining service and guest hospitality. • Bus and clean tables.

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Tutor
      • Sep 2004 - May 2006

      • Helped local middle school students with mathematics • Recorded lessons and progress • Provided feedback to guardians and parents • Helped local middle school students with mathematics • Recorded lessons and progress • Provided feedback to guardians and parents

Education

  • University of Rhode Island
    Masters of Library & Information Science - MLIS, Library and Information Science
    2019 - 2021
  • Eastern Nazarene College
    Bachelor of Arts, General Music Performance; Theory; Music and Business
    2003 - 2007
  • Dighton-Rehoboth Regional High School
    High School Diploma, General Studies
    1999 - 2003

Community

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