Experience

HAND Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Operations Project Manager

  • Mar 2023 - Present

  Oversee multiple locations to ensure efficient and seamless operations while continuously seeking opportunities to enhance revenue and operational performance. Actively manage Okdongsik-New York, one of the partnership restaurants of the group. https://www.nytimes.com/2023/06/20/dining/okdongsik-korea-town-restaurant-review.html Key Areas of Expertise: 1. Sales Trend Analysis : Proficient in analyzing sales data and create own Sales Database for each location to create data-driven strategic plans that generate revenue growth and operational improvement. 2. Operational Excellence : Committed to streamlining operational processes and upholding the highest standards of service quality and guest satisfaction. 3. Staff Training : Specialized in designing and delivering tailored training programs including creating employee manuals to empower teams with the knowledge and skills to deliver exceptional service. 4. Beverage Program Development : Experienced in developing and updating beverage programs to stay aligned with industry trends and customer preferences. Proficient in wine, sake, and other alcoholic beverage knowledge. Show less



Her Name is Han

• New York, United States

• Assistant General Manager

  • Jun 2021 - Mar 2023



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• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

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Kyle's Kimchi

• New York City Metropolitan Area

• CEO

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Bareburger

• United States
• Food & Beverages
• 100 - 200 Employee

• Runner

  • 2013 - 2014



New York Fish N Chips Metro Inc.

• Manager

  • 2012 - 2013