Kyle Laurel
Consulting Manager at Acorio- Claim this Profile
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Topline Score
Bio
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Credentials
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ServiceNow Certified System Administrator
ServiceNow - The Enterprise IT Cloud CompanyJan, 2015- Sep, 2024 -
Certified SCRUM Product Owner
International Scrum Institute™Dec, 2014- Sep, 2024 -
ITIL v3 Foundation
PEOPLECERTSep, 2014- Sep, 2024 -
Certified Implementation Specialist - ITSM
ServiceNowMar, 2018- Sep, 2024
Experience
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Acorio
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Consulting Manager
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Mar 2018 - Present
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DXC Fruition
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Australia
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Information Technology and Services
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Technical Consultant
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Oct 2015 - Mar 2018
Fruition Partners, A CSC Company, is a global technology-enabled services firm focused on elevating service management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain success throughout the entire Service Management process. With more than 1700 ServiceNow projects to its credit, Fruition Partners is a Master tier Solutions Partner of the leading enterprise cloud company, ServiceNow. Fruition Partners team of over 300 cloud-integration experts accelerate service management and ensure clients experience the cost and performance benefits quickly and easily. The company is a trusted partner to some of the world’s most respected organizations including Ally Financial, Cardinal Health, Delphi Automotive, Virteva, Travis Perkins, Waitrose, and various trusts within the UK National Health Service. For more information on Fruition Partners, A CSC Company, visit www.fruitionpartners.com.
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Technical Consultant
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Mar 2015 - Oct 2015
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise.ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit www.servicenow.com.
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Intreis
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IT Services and IT Consulting
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Business Analysis Intern
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Aug 2014 - Mar 2015
At Intreis, our services, tools, and methods are based on the premise that a single, well-designed and well-integrated internal controls framework can transform your entire IT program. At the core, we believe service delivery & operations, and GRC are two sides of the same coin. There is a basic, inherent connection between well-designed, well-integrated internal controls, and improving your business. As such, our frameworks are designed to integrate directly with your existing ITSM platform so you can take full advantage of the automated workflow, rules engine, and ticketing processes you may already have in place, to enable and automate the controls required to achieve your objectives. By making use of your ITSM platform’s core capabilities, Intreis can create the perfect engine to not only power your internal controls framework, but vastly improve your IT operations.
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Chipotle Mexican Grill
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United States
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Restaurants
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700 & Above Employee
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Crew Member
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Aug 2011 - Aug 2014
When Chipotle first opened, the idea was simple: show that food served fast didn't have to be a "fast-food" experience. We use high-quality raw ingredients and classic cooking methods, serve in a distinctively designed atmosphere, and provide an exceptional customer experience—features more frequently found in the world of fine dining. As a fast-growing, fast-paced company, we provide real opportunity for advancement and a fun, exciting work environment. On top of that we help our employees develop leadership skills, time management, and communication competence that help them outside the workplace.
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Education
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Northern Illinois University
Bachelor's Degree, Operations Management and Information Systems