Experience

F1 in Schools Hong Kong

• Hong Kong
• Primary and Secondary Education
• 1 - 100 Employee

• Marketing Manager

  • Sep 2022 - Present



Karma Effect Limited

• Hong Kong
• Advertising Services
• 1 - 100 Employee

• Project Executive

  • Apr 2021 - Present



Surkus

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Jun 2019 - Nov 2019

  • LA based start-up; an experiential event matching marketing platform. • Build and maintain trusting relationships with new and existing clients to grow their businesses • Ensure timely and successful delivery of our solutions according to customer needs and objectives • Negotiate contracts and close agreements to maximize profits • Manage all inbounds for Surkus HK and closed over $100,000 in revenue • Managed operations for both B2B and B2C, led 2 process optimisation initiatives • Report directly to General Manager Show less



PLUM

• Hong Kong
• Food & Beverages
• 1 - 100 Employee

• Account and Operations Associate

  • Jun 2018 - Nov 2018

  • A hyper-growth O2O food tech startup based in Hong Kong • Lead generation, sales and account management with over 200 F&B partners • Manage operations, user acquisition, marketing and logistics management for 3 districts • Supporting the implementation of new processes to drive efficiency, reduced operational cost by 40% • Upselling revenue of over $300,000 • A hyper-growth O2O food tech startup based in Hong Kong • Lead generation, sales and account management with over 200 F&B partners • Manage operations, user acquisition, marketing and logistics management for 3 districts • Supporting the implementation of new processes to drive efficiency, reduced operational cost by 40% • Upselling revenue of over $300,000



Hong Kong

• Hong Kong
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Services Officer I

  • Apr 2018 - Jun 2018

  • Assist supervisors on managing customer services on all emergency situations • VIP customer services for prestige members • Perform ground handling services, including check-in, boarding gate and arrival duties • Assist supervisors on operational briefing and review the handling procedures • Assist supervisors on managing customer services on all emergency situations • VIP customer services for prestige members • Perform ground handling services, including check-in, boarding gate and arrival duties • Assist supervisors on operational briefing and review the handling procedures



BearHok

• 香港

• Co-Founder

  • Feb 2017 - Jun 2018

  • Founder and manager of a smartphone gadgets reselling business distributed on Instagram and Creative Market • Built and manage the company's online store including product selection, order fulfillment, customer services and client tracking • Time management skills for placing orders, collecting customer information, receiving payment and distributing items • Marketed new products with regular social media updates and photo shooting for all products. • Answered customer questions about product availability and shipment times Show less



CastleWe Limited

• 香港

• Marketing Executive

  • Dec 2016 - Feb 2017

  • Managed all e-commerce operations with over 1,000 SKU • Managed all marketing related planning and execution • Organised and attended conferences and exhibitions • Communicated with target audiences and managed customer relationships • Managed all e-commerce operations with over 1,000 SKU • Managed all marketing related planning and execution • Organised and attended conferences and exhibitions • Communicated with target audiences and managed customer relationships



Century Pools Ltd, HK

• Marketing Assistant (Summer Job)

  • Jul 2013 - Aug 2013

  • Century Pools Limited delivers professional services for swimming pools in the way of design, construction as well as routine services and maintenance. • Maintained client database to ensure scheduled maintenance works and client meetings were executed as planned. • Maintained company inventory database to ensure swimming pool cleaning supplies and spare parts were sufficient for the scheduled works in coming months. • Conducted market research and collected relevant information for business planning and development. • Assisted in negotiating the terms and conditions of contracts with clients, including maintenance coverage and package prices. Show less



Chichester College

• United Kingdom
• Education Administration Programs
• 300 - 400 Employee

• Summer Helper

  • Jul 2012 - Jul 2012

  Overseas Education Consultant (5 Days Work) • Worked as College representative at recruitment fair held in Hong Kong. • Responsible for answering general queries at the fair and shared first-hand experience studying in Chichester College. • Scheduled interviews for potential candidates to meet with college representatives. • Ensured the completeness and accuracy of application documents, including the verification of applicants’ academic qualifications and other references. Show less



Animate Genesis Global Limited, HK

• 香港

• Sales

  • Jul 2010 - Aug 2010

  Summer Job (7 days each year) • Animate is a major retailer and wholesaler for Japanese collectible toys in Hong Kong. • Worked in at the Animation-Comic-Game Hong Kong Festival for two consecutive years. • Proactively explained product information and introduced new products to customers. Summer Job (7 days each year) • Animate is a major retailer and wholesaler for Japanese collectible toys in Hong Kong. • Worked in at the Animation-Comic-Game Hong Kong Festival for two consecutive years. • Proactively explained product information and introduced new products to customers.