Kyle Kustra
Technical Program Manager at Strateos- Claim this Profile
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Bio
Rumpa Giri
I had the pleasure of working with Kyle during my tenure at HealthFusion(acquired by Nextgen Healthcare in 2015). He joined our team at a crucial point when HealthFusion had reached its peak as a startup, with over 70+ engineers, 120+ total employee strength, and an abundance of projects to manage. The regular ad-hoc process we had been using was no longer sustainable, and Kyle stepped in to bring structure to our organization. One of Kyle's first tasks was to consolidate all the ongoing projects into a single view utilizing Smartsheet. He meticulously partnered with each project to create a dedicated timeline, ensuring that our main HealthFusion programs were up-to-date and usable by the C-suite leadership. This enabled the effective utilization of leadership time and streamlined our operations. Kyle's introduction as the first person to formalize HealthFusion's program management was pivotal in transitioning us from an ad-hoc approach to a well-formed project execution system. He displayed great adaptability in keeping us all organized while respecting the ongoing processes that had been in place for several years. At the same time, he maintained the foresight and patience necessary to guide us toward sustainable maturity in program execution. Kyle quickly earned the admiration of our engineers, who never felt uncomfortable when he attended their standup meetings and asked for tentative ETAs for upcoming deadlines. His pleasing personality, collaborative nature, and openness to feedback for continuous improvement made him a valued member of our team. It was both a privilege and a pleasure to have worked with Kyle. I am confident in his ability to organize and execute programs under his leadership and guidance effectively.
Nomitha Mudireddy
Kyle is an awesome program manager. After he came onboard at NextGen/Health Fusion , I witnessed projects being better managed and planned well. His attention to each person was amazing. He understood the view of a developer since he had programming background. Also this helped reduce the stress for developer and leadership team as he acted as the liaison between the 2 views and make things moving as per expectations. I would highly recommend Kyle and i am sure his dedication and attention to detail will make projects well handled, minimal stress and delays.
Rumpa Giri
I had the pleasure of working with Kyle during my tenure at HealthFusion(acquired by Nextgen Healthcare in 2015). He joined our team at a crucial point when HealthFusion had reached its peak as a startup, with over 70+ engineers, 120+ total employee strength, and an abundance of projects to manage. The regular ad-hoc process we had been using was no longer sustainable, and Kyle stepped in to bring structure to our organization. One of Kyle's first tasks was to consolidate all the ongoing projects into a single view utilizing Smartsheet. He meticulously partnered with each project to create a dedicated timeline, ensuring that our main HealthFusion programs were up-to-date and usable by the C-suite leadership. This enabled the effective utilization of leadership time and streamlined our operations. Kyle's introduction as the first person to formalize HealthFusion's program management was pivotal in transitioning us from an ad-hoc approach to a well-formed project execution system. He displayed great adaptability in keeping us all organized while respecting the ongoing processes that had been in place for several years. At the same time, he maintained the foresight and patience necessary to guide us toward sustainable maturity in program execution. Kyle quickly earned the admiration of our engineers, who never felt uncomfortable when he attended their standup meetings and asked for tentative ETAs for upcoming deadlines. His pleasing personality, collaborative nature, and openness to feedback for continuous improvement made him a valued member of our team. It was both a privilege and a pleasure to have worked with Kyle. I am confident in his ability to organize and execute programs under his leadership and guidance effectively.
Nomitha Mudireddy
Kyle is an awesome program manager. After he came onboard at NextGen/Health Fusion , I witnessed projects being better managed and planned well. His attention to each person was amazing. He understood the view of a developer since he had programming background. Also this helped reduce the stress for developer and leadership team as he acted as the liaison between the 2 views and make things moving as per expectations. I would highly recommend Kyle and i am sure his dedication and attention to detail will make projects well handled, minimal stress and delays.
Rumpa Giri
I had the pleasure of working with Kyle during my tenure at HealthFusion(acquired by Nextgen Healthcare in 2015). He joined our team at a crucial point when HealthFusion had reached its peak as a startup, with over 70+ engineers, 120+ total employee strength, and an abundance of projects to manage. The regular ad-hoc process we had been using was no longer sustainable, and Kyle stepped in to bring structure to our organization. One of Kyle's first tasks was to consolidate all the ongoing projects into a single view utilizing Smartsheet. He meticulously partnered with each project to create a dedicated timeline, ensuring that our main HealthFusion programs were up-to-date and usable by the C-suite leadership. This enabled the effective utilization of leadership time and streamlined our operations. Kyle's introduction as the first person to formalize HealthFusion's program management was pivotal in transitioning us from an ad-hoc approach to a well-formed project execution system. He displayed great adaptability in keeping us all organized while respecting the ongoing processes that had been in place for several years. At the same time, he maintained the foresight and patience necessary to guide us toward sustainable maturity in program execution. Kyle quickly earned the admiration of our engineers, who never felt uncomfortable when he attended their standup meetings and asked for tentative ETAs for upcoming deadlines. His pleasing personality, collaborative nature, and openness to feedback for continuous improvement made him a valued member of our team. It was both a privilege and a pleasure to have worked with Kyle. I am confident in his ability to organize and execute programs under his leadership and guidance effectively.
Nomitha Mudireddy
Kyle is an awesome program manager. After he came onboard at NextGen/Health Fusion , I witnessed projects being better managed and planned well. His attention to each person was amazing. He understood the view of a developer since he had programming background. Also this helped reduce the stress for developer and leadership team as he acted as the liaison between the 2 views and make things moving as per expectations. I would highly recommend Kyle and i am sure his dedication and attention to detail will make projects well handled, minimal stress and delays.
Rumpa Giri
I had the pleasure of working with Kyle during my tenure at HealthFusion(acquired by Nextgen Healthcare in 2015). He joined our team at a crucial point when HealthFusion had reached its peak as a startup, with over 70+ engineers, 120+ total employee strength, and an abundance of projects to manage. The regular ad-hoc process we had been using was no longer sustainable, and Kyle stepped in to bring structure to our organization. One of Kyle's first tasks was to consolidate all the ongoing projects into a single view utilizing Smartsheet. He meticulously partnered with each project to create a dedicated timeline, ensuring that our main HealthFusion programs were up-to-date and usable by the C-suite leadership. This enabled the effective utilization of leadership time and streamlined our operations. Kyle's introduction as the first person to formalize HealthFusion's program management was pivotal in transitioning us from an ad-hoc approach to a well-formed project execution system. He displayed great adaptability in keeping us all organized while respecting the ongoing processes that had been in place for several years. At the same time, he maintained the foresight and patience necessary to guide us toward sustainable maturity in program execution. Kyle quickly earned the admiration of our engineers, who never felt uncomfortable when he attended their standup meetings and asked for tentative ETAs for upcoming deadlines. His pleasing personality, collaborative nature, and openness to feedback for continuous improvement made him a valued member of our team. It was both a privilege and a pleasure to have worked with Kyle. I am confident in his ability to organize and execute programs under his leadership and guidance effectively.
Nomitha Mudireddy
Kyle is an awesome program manager. After he came onboard at NextGen/Health Fusion , I witnessed projects being better managed and planned well. His attention to each person was amazing. He understood the view of a developer since he had programming background. Also this helped reduce the stress for developer and leadership team as he acted as the liaison between the 2 views and make things moving as per expectations. I would highly recommend Kyle and i am sure his dedication and attention to detail will make projects well handled, minimal stress and delays.
Credentials
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Certified ScrumMaster (CSM)
Scrum AllianceNov, 2020- Nov, 2024 -
Smartsheet Certified User
-Mar, 2016- Nov, 2024 -
Chatter Basics Badge
Salesforce Trailhead -
Data Management Badge
Salesforce Trailhead -
Data Modeling Badge
Salesforce Trailhead -
Salesforce Platform Basics
Salesforce Trailhead -
Salesforce1 Mobile Basics
Salesforce Trailhead -
Shaping up with Angular.js
Code School -
UI Customization Badge
Salesforce Trailhead
Experience
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Strateos
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United States
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Biotechnology Research
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1 - 100 Employee
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Technical Program Manager
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Nov 2020 - Present
• Built structured processes around planning, scope definition, dependency tracking, and risk mitigation to deliver over a half dozen time-critical lab-automation projects within schedule and budget. • Utilizing quarterly planning and consistent estimation achieved company milestone of delivering over 50% of features in 90 days or less while increasing the count of features delivered by ~10% a quarter. • Provided five-figure cost savings to external client by replacing existing licensed software with a purpose-built integration. Involved defining requirements, documenting an API contract, creating a test plan, and executing a demo for acceptance. • Reduced the volume of reported production defects by ~50% within two months by standardizing communication, triage/prioritization, categorization, and scheduling of defects. • Serving as interim Product Owner for the Lab Information domain. Responsibilities include interfacing directly with clients and VOC representatives to identify requirements, documenting requirements and breaking down work in Jira, reviewing Epics and User Stories with engineering teams to refine acceptance criteria and estimate work, validating changes in staging environment, and grooming the domain backlog to ensure work is constantly flowing. • Created Dashboards utilizing Jira/Confluence/Python to measure progress on Feature execution and how teams are executing against KPIs. Information is presented regularly to both engineering and leadership teams. • Led a 2 month time-bound greenfield POC effort to develop a viable approach for 3rd party workcell control. Coordinated with Product to document the required workcell capabilities and identify the target 3rd party vendors. Worked alongside engineering to create OKRs and document project milestones. Show less
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NextGen Healthcare
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United States
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Software Development
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700 & Above Employee
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Technical Program Manager
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Feb 2016 - Nov 2020
•Successfully led efforts to flatten communications and improve efficiency across R&D by transitioning all development teams to a shared Jira instance as a precursor to a full Agile transformation. Collaborated across the organization to develop requirements and gain approval from a cross-functional team. Created communication and training documents, developed migration strategies and timelines against project releases, and performed company-wide training sessions. • Identified critical risks in an Accounts Receivable project and led re-plan effort resulting in project completion without further schedule or scope changes. • Led Core Team of Product, Sales, and R&D to create quarterly feature roadmap and budget. Over 80% of proposals personally presented to senior management were successfully approved without modifications. • Developed several key process improvements that reduced Production Defects by 20% and enhanced client communication for resolved defects. These initiatives included: Identifying Jira as an improved tracking system to streamline product development and improve traceability, integrating Salesforce and Jira for easier communication between Customer Service and Engineering, and establishing a weekly corrective and preventive actions meeting to review production issues and resolve root cause problems in addition to a deployment go/no-go meeting. • Developed Python scripts to migrate Defect and Test Case data from HP ALM and TFS to Jira utilizing Jira REST API, Zephyr for Jira API, and ALM REST API. • Work directly with Scrum teams to facilitate and guide project planning/estimation, design/architecture, and execution. Projects and technologies utilized include: ONC 2015 Certification using Java, JavaScript, Oracle, and MongoDB; Patient Tracker using CometD for chat and notifications; and integrating with a third-party, CoverMyMeds, on Electronic Prior Authorization. Show less
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General Atomics Aeronautical Systems
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Lead Software Engineer
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Feb 2013 - Jan 2016
• Team lead of up to 13 engineers responsible for all aspects of MQ-1 Predator software releases.• Activities included: release bidding and scheduling, requirements generation, design development, testdevelopment and execution, and asset coordination.• Implemented EARS requirements process and trained group on tracing between hi/low level requirements and test artifacts.• Coordinated re-test effort of a major MQ-1 USAF software release. Identified deficiencies in released code as well as the test process.• Released 4 software versions in under 6 month cycles against traditional 1-2 year cycle.• Successfully delivered several high-priority Hellfire enhancements including HF Reduced steps whichlowered the number of operator actions to initialize the weapon system from 15-20 clicks to under 5.• Developed Software Requirements Specification, Software Design Description, and Software VersionDescriptions for several major software releases. Show less
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Software Engineer
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Dec 2007 - Feb 2013
• Integrated Predator Primary Data Link on the MQ-1 Ground Control Station. Interpreted L3 SLMA ICD to develop engineering HMI in C/C++ to expose full modem command set. Used Wireshark to monitor network packets between GCS and SLMA while developing command sequence and structure.• Developed DataDictionary scripts using Perl and Python to generate a document detailing link variables. Wrote scripts to parse data directly from source code eliminating previous requirement for GCS hardware. Created verification scripts comparing output from DataDictionary against matlab log files.• Developed MQ-1 Regression Test Plan that was run for every software release and prevented numerous bugs from escaping to production. The tests were designed to verify core system functionality and also generated performance metrics such as task statistics and memory usage.• Designed new features in support of Digital Video integration onto MQ-1. Contributions included updates to MTS features/commands available on the GCS Dashboard and Heads Down Displays, and updates to the GCS Advanced HUD to support display of HD video sources. Show less
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FanBox
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San Diego
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Software Architect
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Jun 2007 - Sep 2007
• Developed Technical Requirement Documents. • Designed architecture for new features. • Coordinated with engineering group to develop timeline for product development and launch. • Developed Technical Requirement Documents. • Designed architecture for new features. • Coordinated with engineering group to develop timeline for product development and launch.
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Education
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2003 - 2007
Rose-Hulman Institute of Technology
Bachelor's degree, Computer Engineering
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