Experience

DePaul University-College of Education

• United States
• Higher Education
• 1 - 100 Employee

• Graduate Student

  • Jun 2018 - Present



Pure Water Technology - PHSI

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Business Development Representative

  • Apr 2015 - Aug 2017



TBI Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Inside Sales Account Manager

  • Dec 2014 - Mar 2015

  The Inside Sales Representative/Account Manager position's responsibilities included driving B2B Telecom service sales by placing 200-250 calls/day using the autodialing software Five9. I sold $550.00 worth of services in my very first two weeks in the Call Center, helping our team take first place in our monthly competition, which gave me, according to my Sales Account Manager (SAM), “Rockstar Status”. This involved reaching and engaging Decision Makers and getting them quotes over the phone which best fit their needs quickly and accurately in a smooth, seamless manner.I then entered all business information into NetSuite, our Customer Relationship Management tool in order to keep track of closed sales and set follow-up call times set to push the sales process forward. Also,partook on one-on-one continuous training sessions with my SAM in order to listen to what was done well, and what wasn't done so well, in order to become a better salesman in the field.



Become A Better Trader, Inc.

• Educational Specialist/Customer Communications Specialist/Senior Staff Support

  • Mar 2014 - Sep 2014

  Responsibilities included driving sales of trading educational services and materials and working with CEO and 3x International Trading Champion Rob Hoffman to develop sales and marketing strategies. In order to prospect for new students as well as develop long-lasting relationships with current students I placed 25-30 outgoing calls, as well as received any and all incoming calls/emails to settle any problems and concerns, providing five-star customer service and up-selling any educational material when it would benefit the student. Also, I would give "Guided Tours" of our website using GoToMeeting.com in order to literally show our value and Rob's accolades, give our students a VIP-like feeling, handle any potential questions ahead of time, and learn about the students particular needs to be noted in o[ur CRM for up-selling and marketing purposes. Finally, I was responsible for rendering, blasting and strategizing our email campaigns and Nightly News Letters, and posted to the BBT blog.



Ducom Instruments

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Technical Sales Engineer

  • Sep 2011 - Jan 2013

  • Sales of capital goods and testing services to Universities and Fortune 500 companies such as BASF, ExxonMobil, etc., specializing in tribomoters (instruments for use in surface characterization, friction and wear analysis) and tribological testing services on a 2% commission basis. • Utilization of sales resource management tools such as SalesForce™ and the use of marketing resources and strategies. • Use of physics background for technical and needs analysis of companies who work with Ducom Instruments Inc. and in the field of tribology. • Attending of seminars and events involved in the tribological field. • Prospecting, including cold calling for potential clients, usually Research and Development, Quality Assurance teams, or Professors, as well as work with existing clients in order to form long lasting, mutually beneficial business relationships. • Submission to requests for bids, of bid proposals, and attending of bid openings to gauge competitor pricing. • Responding to inquiries in a timely manner in order to personalize the sale, analyze true needs of the customer/business, send and negotiate quotes involving all decision makers in order to effectively close the sale. • Meet sales, prospecting, and lead conversion quotas on a weekly basis.



University of Illinois System

• United States
• Higher Education
• 700 & Above Employee

• Assistant

  • Jan 2010 - Jan 2011

  Professor Robert F. Klie, Ph.D • Obtained raw data, images, and text body from undergraduate authors. • Entered data, images, and text body through LaTex physics code writing program. • Used the program to properly manipulate data, images, and body into Scientific Method acceptable format. • Converted all data into Standard physics units. • Collaborated with Professor Klie and authors on the final version of the manuscript. • Presented finished journal to Professor and authors which was then published into the Journal of Undergraduate Studies of the UIC Physics Department. ◦ Completed the entire 2010 issue and what is published thus far in the current issue and up to the May issue of 2011.

• Undergraduate Lab Technician, Research Assistant

  • Jan 2009 - Jan 2011

  Professor Henryk Aratyn, Ph.D and Zahid Ali, M.S. • Assisted in developing new and innovative lab experiments for early physics students, utilizing theoretical knowledge. • Ordered materials as needed and assembled the labs and mechanical/electrical components. • Demonstrated the purpose and theory of the labs to subordinates and students.



Burlington Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Baby Depot Sales Associate

  • Feb 2007 - Sep 2008

  Responsibilities included selling baby products such as cribs on commission based pay, ordering and assembling products, and placing special orders for customers. I worked this job concurrently with jobs assigned from Manpower. Responsibilities included selling baby products such as cribs on commission based pay, ordering and assembling products, and placing special orders for customers. I worked this job concurrently with jobs assigned from Manpower.



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Aug 2004 - Aug 2006

  Responsibilities included waiting tables and ensuring the best service possible, handling and entering tender, up-selling, running food/drinks, ensuring customer satisfaction, seating tables, watching front entrance and greeting every customer, and making sure every customer left with a smile. Responsibilities included waiting tables and ensuring the best service possible, handling and entering tender, up-selling, running food/drinks, ensuring customer satisfaction, seating tables, watching front entrance and greeting every customer, and making sure every customer left with a smile.