Kyle Harmon

Call Center Supervisor at Galen College of Nursing
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Contact Information
us****@****om
(386) 825-5501
Location
La Grange, Kentucky, United States, US

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Bio

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Credentials

  • Talent Sourcing (2016)
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Facilitation Skills for Managers and Leaders
    LinkedIn
    Apr, 2022
    - Oct, 2024
  • Creating and Giving Business Presentations
    LinkedIn
    Mar, 2022
    - Oct, 2024

Experience

  • Galen College of Nursing
    • United States
    • Higher Education
    • 700 & Above Employee
    • Call Center Supervisor
      • May 2022 - Present

      Overseeing day to day operations of the outreach branch of our Admissions Support Center. This included assigning daily task, creating and modifying new and current contact strategies, and hiring, training, and development of new and current employees

    • Customer Service Representative Team Lead
      • Apr 2021 - May 2022

      My role as the team lead meant I was the supervisor's go to person and in the event they had to be out I would take over the day to day operations of the department. I would assist the supervisor with running reports, sitting in meetings, and any other extra duties my supervisor deemed necessary.

    • Admissions Specialist
      • Nov 2019 - Apr 2021

Education

  • University of Louisville
    Bachelor's degree, Organizational Leadership
  • Jefferson Community and Technical College
    Associate of Arts - AA, Art/Art Studies, General

Community

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