Kyle Dillon

Senior Manager Platform Engineering at Policygenius Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Richmond Region
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Experience

    • United States
    • Insurance
    • 300 - 400 Employee
    • Senior Manager Platform Engineering
      • May 2022 - Present

      ▪ Led a team initiative to refocus efforts from individual toil-type work to more impactful projects, resulting in increased progress towards team and organizational goals. ▪ Implemented the "platform diet" initiative, saving approximately 1 million dollars across Tech by streamlining processes and improving efficiency. ▪Revived the Independent Local Development initiative, leveraging industry practices and timeboxing to deliver a proof of concept and streamline application execution. ▪Established the Software Platform team, integrating new members and delivering the Event Broker for PG, enabling asynchronous messaging and improving cross-team efficiency. ▪ Achieved significant milestones with GKE release channels and Memory Store projects, enhancing project delivery and improving overall security and reliability. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Head of Platform
      • Mar 2021 - May 2022

      ▪ Architected and implemented go live plan for launch of the Little Otter platform including testing plan, scalability, metrics, and incident response plans which lead to an incident free launch of the product/platform ▪ Instrumented the Little Otter application with RUM and APM allowing for greater visibility and business level decisions ▪ Led the effort to have the application pentested and remediated all findings ▪ Architected and implemented go live plan for launch of the Little Otter platform including testing plan, scalability, metrics, and incident response plans which lead to an incident free launch of the product/platform ▪ Instrumented the Little Otter application with RUM and APM allowing for greater visibility and business level decisions ▪ Led the effort to have the application pentested and remediated all findings

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of DevOps
      • Sep 2020 - Mar 2021

      ▪ Built all processes, procedures, and standards required to enable Cypress to become SOC II type 1 certified ▪ Developed third party security questionnaire process to enable vendor questionnaires to be completed outside of engineering ▪ Conducted audit of AWS environment security landscape and remediated all findings resulting in enhanced security posture ▪ Built all processes, procedures, and standards required to enable Cypress to become SOC II type 1 certified ▪ Developed third party security questionnaire process to enable vendor questionnaires to be completed outside of engineering ▪ Conducted audit of AWS environment security landscape and remediated all findings resulting in enhanced security posture

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head of DevOps
      • Oct 2017 - Sep 2020

      ▪ Built the DevOps and Platform Operations program from the ground up. ▪ Hired & lead the team of 5 engineers ▪ Led a large-scale refactor of the Rocketrip application to split the legacy monolithic app into individual micro-services reducing the deployment time from more than an hour to only 5 minutes ▪ Sole CyberSecurity engineer at Rocketrip responsible for defining and implementing security best practices and standards ▪ Released self-managed Kubernetes clusters to AWS using various DevOps tools like Kops, Terraform & CircleCI ▪ Enabled standardized deployments across environments by converting the legacy Rocketrip application to Infrastructure as Code via Terraform ▪ Created a CTF style game that simulated on-call style outages and assisted in onboarding engineers to the on-call rotation ▪ Designed a logging and metrics strategy to reduce false positives and created an environment where automated remediation eliminates downtime; Sole developer of the v1 of this logging and metrics strategy resulting in a 10% increase in uptime Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Staff Application Engineer
      • Apr 2017 - Oct 2017

      ▪ Leveraed terraform and Ansible to manage global deployment of Splunk in AWS & Azure across GE Enterprise▪ Architected & built solutions in AWS & Azure to enable SOC and Operations insight into the GE environment utilizing Splunk, Kinesis, Athena, & Lambda.▪ Automating the build-out of multiple AWS & Azure PoPs which are now supporting logging of GE’s Predix platform.▪ Supporting our internal “Open Source” projects by making pull requests to projects in our internal GitHub environment whenever possible, saving money and time by reducing efforts of spinning up new projects that have the same goal.▪ Migration of EU environments from Chef to Ansible for Server & OS automation Show less

    • Senior Information Architect
      • Sep 2015 - Apr 2017

      ▪ Developed internal web app built on Node that has the ability to look up any application within GE and inform the user which policy, frameworks, and standards apply to that app. Which vastly improved the security posture of GE.▪ Created automated CI/CD pipeline to deploy the compliance application lookup tool ensuring that the tool could be managed by a small team as opposed to hiring an operations team.▪ Designed a continuous monitoring strategy that quantified the completeness and coverage of ISO 27001 implementation throughout the GE businesses.▪ Created data model utilizing CMDB (Service-Now) as the source of truth and linking to multiple external systems; including Qualys, Splunk, McAfee, and multiple business Service Now instances. Once the data model was established, multiple iterations were gone through in an attempt to normalize the data for consumption by the CM dashboards.▪ Built RESTful API utilizing python and ruby to expose Greenplum Postgres database as a DaaS layer setting groundwork for ISO control auto-remediation.▪ Co-Architected and built a relationship-mapping tool which maps applications to their underlying infrastructure. Enabling our Service-Now instance to auto-remediate gaps and misconfigurations. Show less

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • ITLP - Global Controllership
      • Feb 2015 - Sep 2015

      • Created way to define which applications utilize the GE Single Sign on Service. Resulting in a way to automate active directory and account management standard.• Leveraged information from SSO findings in conjunction with SiSenese to deliver automated dashboards that give stakeholders insight into compliance controls• Configured first instance of Bot Army in IT Risk which leveraged AWS APIs to define coverage gap of antivirus in the cloud. As well as automating the remediation of out of policy Security Groups/Firewall Rules. Show less

    • ITLP - Next Gen Operations
      • Aug 2014 - Feb 2015

      ▪ Led evaluation and integration of 3rd party vendor to provide automated consumption and display of language translations for internal PC/Software/Accounts ordering site▪ Coordinated pilot and initial launch of GE Software Store to GE Aviation UK MoD▪ Partnered with DLP and NextGen Ops teams to reduce number of duplicate complex packages in the core load to 1; better enabling the Day One Productivity initiative▪ Won ITLP & CAS first ever hackathon: through developoing an application that takes employee feedback and turns it in to actionable responses from GE leadership Show less

    • ITLP - IT Risk Detection Operations
      • Feb 2014 - Aug 2014

      Built threat based detection in multiple Detection tools: Snort, Bro, HIPS, and Splunk. Led effort in defining and automating the collection of speed, quality, and coverage metrics across multiple teams in IT RiskPartnered with lead Detection Operations analyst to create road-map for cloud strategy

    • ITLP - IT Risk Data Loss Prevention
      • Jun 2013 - Feb 2014

      Led roll out of Digital Guardian environment capable of supporting 125,000 users for Legacy GE EnergyAssisted in implementing DLP inside of VDICreated technical architecture documentation for Corporate and Legacy GE EnergyPOC Network DLP virtual appliances in AWS

    • Co-Op – ISS Commercial Cloud
      • Jan 2013 - May 2013

      Created AWS registration process for GEImproved internal bill back model for Commercial CloudEvaluation of Cloud cost management vendors

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • ITLP Internship – CIS Desktop Services
      • Jun 2012 - Aug 2012

      Developed C# application for SOCL image reset Created highly privileged account provisioning process Assisted in CIS and GIS Mac pilot merger Developed C# application for SOCL image reset Created highly privileged account provisioning process Assisted in CIS and GIS Mac pilot merger

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Co-Op - GIS Virtual Desktop Infrastructure
      • Jun 2011 - Dec 2011

      Established VDI zero/thin client strategy & procurement/configuration process Led team of 7 engineers to design VDI's disaster recovery system Managed multiple external vendors to find solutions for VDI challenges Created VDI Kiosk service offering Established VDI zero/thin client strategy & procurement/configuration process Led team of 7 engineers to design VDI's disaster recovery system Managed multiple external vendors to find solutions for VDI challenges Created VDI Kiosk service offering

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Co-Op - GIS Telecom
      • Jun 2010 - Dec 2010

      Led team of 8 to execute network audit of Alpharetta and Cincinnati. Identified 150 audit issues - successfully remediated all issues found Defined new modular audit process that was adopted as team standard Presented audit findings & remediation to senior leadership Led team of 8 to execute network audit of Alpharetta and Cincinnati. Identified 150 audit issues - successfully remediated all issues found Defined new modular audit process that was adopted as team standard Presented audit findings & remediation to senior leadership

Education

  • University of Cincinnati
    Bachelors of Science, Information Technology; Database; Networking
    2009 - 2013
  • Marshall University
    Associates of Applied Science, Information Technology; Networking
    2006 - 2009

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