Director, Enterprise Infrastructure

• Dec 2021 - Present

Chief Information Security Officer

• Oct 2020 - Dec 2021

Executive Director Cyber Security & Networks

• May 2017 - Oct 2020

Director of Network & Telecommunications

• Sep 2015 - May 2017

Senior Network Architect / Manager of Telecommunications

• Nov 2010 - Sep 2015

Articulated the technical vision of data network, voice, and systems infrastructure for one of the largest community colleges in the nation, supporting over 26 campuses, 80,000 students and 5,000 faculty/staff. Developed technical project scopes, architectural designs, and accelerated the implementation of various district wide initiatives. Managed the telecommunications team and VoIP infrastructure. Engaged and assisted fellow IT managers within the organization, bridging the gap of network support.Dramatically improved the security posture and performance of network via a complete overhaul of campus WiFi. Developed a tiered architecture complete with guest tunneling and 802.1x-based authentication/encryption.Led the stabilization of HCC's Cisco Unified Communications environment (5,000+ phones); encompassing a comprehensive infrastructure & support review, migration of legacy PBX, voice gateway re-engineering, and virtualization of all components to a common 8.x platform on the Cisco Unified Compute Server (UCS) System.Architected a long-term network & systems infrastructure redesign plan for HCC, with a focus on eliminating single points of failure, improving application & network performance, enhanced scalability (Cisco ACE/GSS) and intelligent routing. Show less

Director of Technology

• Oct 2009 - Nov 2010

Directed the administration and maintenance of advanced video conferencing systems, network and server systems, and academic computing support personnel for HCC Coleman College. Led the "Video-conferencing In Teaching And Learning" federal grant program (VITAL/Title III), aimed at training health science professionals via cutting-edge video conferencing technology from Coleman College to HCC's sister colleges throughout the Houston metro area. Created a district wide H.323 HD video conferencing network utilizing Cisco 3545 MCU bridge and gatekeeper, Cisco MXE 5600, Polycom HDX 8000 video endpoints, Cisco Telepresence 500, and LifeSize HD video endpoints. Architected standardized codec configuration, directory number assignment, and Cisco Telepresence integrations; allocating PSTN DID's for future integration with district Cisco UC environment. Show less

Executive Director of Information Technology

• Apr 2008 - Oct 2009

Provided vision, long term planning, and strategic direction of college information technology initiatives, resources, and support. Managed an over $2,000,000 dollar annual comprehensive technology budget. Supervised the Data Systems & Network Systems Managers and respective operations. Brought stability to the college's ERP implementation from its legacy data system (AS400) to Oracle Enterprise DB-based SunGard HE Banner. Completed a comprehensive systems review, staffing reorganization, and deployment of third party applications and end user reporting systems; empowering the campus community,Led the implementation of the SunGard Luminis Student Portal; complete with single sign on to WebCT (LMS), student email, Banner self-service, and emergency communication system. Directed a campus network infrastructure upgrade of all access and core switches (Catalyst 6500/3750) in preparation of VoIP/PBX system migration. Engineered and led the network infrastructure build-out for new campus site Show less

Director of Technology

• Mar 2005 - Apr 2008

Led day-to-day operations supporting the network infrastructure of LAN & WAN networks, all non-mainframe computer functions, servers, applications, and instructional computing resources. Managed and mentored the technology staff of Network/Systems Administrators, Network/Systems Technicians, & Helpdesk Technicians. Administered a $1,000,000 dollar annual network/systems budget.Successfully led and completed numerous campus-wide projects & initiatives, including: centralization and consolidation of all servers to a new data center, creation of a campus-wide digital signage system, revision of network infrastructure and monitoring, VMware virtualization, implementation of a college-wide video-conferencing network & equipment, and upgrade of the main campus Internet backbone to a one gigabit fiber connection.Developed and implemented a comprehensive video conferencing network used to deliver innovative electronic "face-to-face" training and classes to both NSCC students and outside corporations, including General Mills Inc.Improved the security posture of network via a complete overhaul of the campus wireless network. Developed a tiered architecture complete with guest/student segmentation and faculty/staff encrypted access in a Cisco WLC environment,Built a Disaster Recovery/Co-location site; improving business continuity and bandwidth for Internet facing applications. Show less

Network Administrator

• Mar 2004 - Mar 2005

Maintained, implemented, and administered routers, hardware, and software to support the "MED-WEB", one of the largest private healthcare data networks in the Midwest. Responsibilities also included overall administration of Novell Enterprise network, Linux/Unix administration, firewall maintenance, and enterprise routing. Assisted systems administrators and technical directors from various healthcare entities on key specific projects. Re-engineered and upgraded MIE's clinical wireless network infrastructure within the Parkview Carew Medical Park office complex. Show less

Network Technician

• Mar 2002 - Mar 2004

Maintained, implemented, & administered college-wide computer & network systems, including but not limited to: Windows 98/NT/2000/XP PCs, Active Directory servers, Netware NDS Servers, MS SQL servers, Linux & UNIX servers, Cisco switches & routers, HP Jet Direct Printers, Audio/Visual Hardware, and other various software/hardware devices.; Engineered and managed the hands-on deployment of Altiris Deployment Solution, a comprehensive systems and patch management solution; and Altiris Helpdesk Solution, a web based helpdesk response and tracking system. Both systems fundamentally changed the PC and end user support environment at NSCC, allowing for shorter resolution time and increased efficiency. Show less

Information Systems Technician / Consultant

• Sep 2000 - Jan 2002