Experience

Counterweight Media

• United States
• Advertising Services
• 1 - 100 Employee

• Content Marketing Manager

  • Nov 2017 - Present

  Research and development of new website content for customers. Includes: -Competitor Research -Keyword Research -Writing Prompt Development -Content Writing -Assist with onsite SEO optimization and research -Editing -Photo Editing (Color Correction, Resizing, etc.) using Adobe Photoshop -Updating project status in CRM system Research and development of new website content for customers. Includes: -Competitor Research -Keyword Research -Writing Prompt Development -Content Writing -Assist with onsite SEO optimization and research -Editing -Photo Editing (Color Correction, Resizing, etc.) using Adobe Photoshop -Updating project status in CRM system



Guardian Roofing

• United States
• Construction

• Lead Production Coordinator

  • Aug 2017 - Nov 2017

  Work with Production Manager to coordinate scheduling, initiation, and completion of reroof projects. Includes:-Scheduling appropriate reroof team depending on nature and location of project-Ordering and scheduling drop/pickup of waste disposal units-Creation of Purchase Orders as necessary (including sub-contractor work)-Updating spreadsheet to reflect projected project duration, cost, and profit-Direct communication with customer regarding material delivery, project start/delays, and recall-Coordinating with Superintendents to schedule final project walkthrough and payment-Processing of deposits and final payments-Updating Project Status in CRM systems Show less

• Accounts Receivable Specialist

  • Mar 2017 - Aug 2017

  Process daily and monthly incoming payments for all projects. Includes:-Performing billing account reconciliation and generate monthly reports detailing unpaid invoices-Follow-up, collect, and allocate customer payments to outstanding and aged accounts-Research and resolve payment and billing discrepancies-Monitor customer account details for non-payment, delayed payment, and other irregularities-Assist with month-end closing, internal process improvement, and general customer service-Input and reconciliation of all employee timecards. Show less

• Accounting Assistant/Weekend On-Call Client Care

  • Mar 2016 - Mar 2017

  Assist Senior Bookkeeper with daily accounting. Includes:-Input and reconcile timecards-Posting/processing AP invoices/credits and AR payments and deposits-Data entry for monthly budget report -Scheduling sales calls and fielding production calls-Weekend on-call customer service



Wilsonart

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Customer Service Rep/Inventory Manager

  • Oct 2014 - Jan 2015

  •Provide corporate level customer service including, but not limited to, order entry, responding to various product inquiries, and resolving issues regarding orders and/or order invoices. •Manage slow moving and obsolete inventory and maintain within company guidelines. •Adjust stock levels as needed. •Review 6 month sales analysis for non-stock items that show sales but no min/max and communicate with management for possible addition to inventory. •Perform regular to advanced clerical duties (filing, folder construction, rebate/credit processing, etc) Show less

• Client Care Professional

  • Jun 2014 - Oct 2014

  •Provide customer service •Coordinate and schedule leads for sales team •Provide support for sales manager and sales team •Assist Production and Administration departments with tasks or data entry as needed •Perform clerical duties (client folder construction, filing, data entry, etc) •Provide customer service •Coordinate and schedule leads for sales team •Provide support for sales manager and sales team •Assist Production and Administration departments with tasks or data entry as needed •Perform clerical duties (client folder construction, filing, data entry, etc)