Kyle Hancock

Sr. Director of Technology at Research Improving People's Lives
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Contact Information
us****@****om
(386) 825-5501
Location
Concord, New Hampshire, United States, US

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5.0

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Matthew Bennett

Kyle is extremely detailed orientated, dedicated and thorough. He puts the best interests of the company before all others. Kyle is always willing to "get Dirty" to accomplish a job in a timely manner. He is not afraid of hard work and his work ethic is superior to none. Though I am much older & we are peers, I look up to him and see him as a mentor. We have worked on numerous projects together, most recently we In conjunction with buildings and grounds implement electronic locks to facilitate building security across three buildings. All electronic locks report to a central database server for up to the second access lists. Custom integration of lock database with Active Directory to streamline employee on boarding & off boarding for HR. This was a daunting task, but we accomplished it on time and under budget! I truly cannot describe the type of person Kyle is because I have never worked with anyone like him in all my 29 years in the business. If you have a project, specifically technology based (or any project), Kyle is a person who you want on your team.

Sonja Gonzalez

Kyle is an IT professional whose opinion I value greatly. We have been working in the same industry for several years, and during that time were both involved in an organization of IT leaders who collaborated on everything from technical solutions to working with users to strategic planning. Kyle's insights, expertise and passion for providing excellence in IT services, as well as his extensive breadth of knowledge, is evident in his postings and discussions.

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Credentials

  • The RCR for Social and Behavioral
    CITI Program, A Division of BRANY
    Mar, 2021
    - Oct, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Nov, 2020
    - Oct, 2024
  • Microsoft Certified Technology Specialist - Administering and Deploying System Center 2012 Configuration Manager
    Microsoft
    Apr, 2014
    - Oct, 2024
  • Humans Subjects/IRB Social and Behavioral Research - Basic/Refresher
    CITI Program, A Division of BRANY
    Mar, 2021
    - Oct, 2024
  • Certified Education Technology Leader™ (CETL®)
    Consortium for School Networking (CoSN)
    Feb, 2020
    - Oct, 2024

Experience

    • United States
    • Public Policy Offices
    • 1 - 100 Employee
    • Sr. Director of Technology
      • Nov 2022 - Present

    • Director of Technical Product
      • Jan 2022 - Nov 2022

    • Associate Director Of Technology
      • Mar 2021 - Dec 2021

      Oversee Data & Development team’s daily operations. Manage all aspects of internal technology needs. Work with partners to implement RIPL’s Secure Data Enclave (SDE)• Partner with the Product team to bring new products from concept to implementation as well as upgrade existing products.• Manage RIPL’s Secure Data Enclave Workspace environment to provide research tools for analytics and machine learning.• Work with RIPL’s state partners to implement RIPL’s Secure Data Enclave in both AWS and Azure.• Led strategic initiatives to streamline processes and meet immediate short and long-term needs of the organization

    • Director of Technology
      • 2015 - Mar 2021

      Oversees technical team and 5 direct reports with full accountability for the design, implementation, maintenance and adaptability for evolving technical operations, methods and processes.• Audit milestones to maintain the integrity of the project schedules and mitigate risks to ensure success• Manages the $1.3 million budget with accountability for long-term strategic planning• Authored and updates the Technology Strategic Plan annuallyKEY PROJECTS ✔️ In collaboration with Facilities Team, successfully completed $.5M project updating physical and technical security systems ✔️ Developed data security plan aligned to NIST standards and consulted directly with state of New Hampshire to implement standards in newly passed data security law for education✔️ Built custom software to assign permissions to IEP plans within an administrative portal that improved access and privacy✔️ Mobilized a cross functional team to turn around an inadequate HR system that streamlined employee on-boarding process

    • Director of Technology
      • 2010 - 2015

      Managed all aspects annual $400K IT budget and directed multifunctional teams, vendor partners and determined project workflow. • Defined business requirements, assessed needs, and created software and integration specifications for new solutions • Accountable for all system administration, planning and operation of 600 PCs and 2000 user Active Directory environment• Oversaw operations of the Help Desk, phone, PA systems and comprehensive email system • Led strategic infrastructure initiatives to streamline processes and meet immediate and long-term needs of the organization

    • Director of Technology
      • 2007 - 2010

    • Assistant Technology Coordinator
      • 2001 - 2007

Education

  • Plymouth State University
    Bachelors of Science, Information Technology
    -
  • University of Phoenix
    Masters, Information Sciences
    -

Community

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