Experience

Voxie

• United States
• Software Development
• 1 - 100 Employee

• Onboarding Consultant

  • Nov 2021 - Present



ServiceTitan

• United States
• Software Development
• 700 & Above Employee

• Sales Development Representative

  • Jan 2021 - Jul 2021



Hyatt Regency Atlanta

• United States
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Sep 2015 - Jan 2021

  ◦ Large market manager responsible for driving sales and increasing revenue through prospecting and building client rapport for corporate, association, pharmaceutical, and sports organizations ◦ Generated over $1 million per quarter in revenue, $3.5 million for the year◦ Actively built and maintained client relationships to enhance the sales processes and stimulate repeat customers◦ Represented the property at various local industry events and tradeshows around the world◦ Develop upcoming sales assistants to set them up for success in their future careers within the hospitality sales industry

• Assistant Beverage Manager

  • Jun 2013 - Sep 2015

  ◦ Hiring, creating, & executing training programs for 100+ associates for 5 Food & Beverage outlets including daily pre-shifts and refreshers for new and existing associates◦ Annual forecasting for division with monthly & weekly updates to ownership. Downward communication of this forecasting in order to patrol and expense expectations and accountabilities for team as well as put together expense checkbook for the division◦ In charge of purchasing $35,000+ in beverage per month and maintaining a 14% or lower beverage cost for the year. Responsible for conducting and controlling inventory checks to monitor product◦ Operating a Lobby Bar servicing 300+ guests and $10,000 revenue daily. Managed a team of associates in order to ensure top quality customer service and maximum revenue generation◦ Daily tracking of customer service scores with follow-up and resolution to target key areas of opportunity and turn negative guest experiences into grounds for creation of loyal repeat customer bases



Atlanta Braves

• United States
• Spectator Sports
• 700 & Above Employee

• Marketing/Sales Representative

  • Jun 2012 - Oct 2012

  ◦ Sold over $80,000 worth of tickets in person and by phone while building relationships with customers◦ Actively managed and balanced $5,000+ on a day-to-day basis◦ Multitasked and adapted to changes in the workplace effectively in a hectic environment◦ Interacted with hundreds of avid sports fans daily and made them feel comfortable and welcome◦ Had the privalege to work for a sports team I have loved since being a kid ◦ Sold over $80,000 worth of tickets in person and by phone while building relationships with customers◦ Actively managed and balanced $5,000+ on a day-to-day basis◦ Multitasked and adapted to changes in the workplace effectively in a hectic environment◦ Interacted with hundreds of avid sports fans daily and made them feel comfortable and welcome◦ Had the privalege to work for a sports team I have loved since being a kid