Kyle Mace
Senior DevOps Engineer/Head of IT at doWhile- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
James O'Connor
Kyle has literally (literally literally, not figuratively literally) had the top metrics of every person in my team for the entirety that I have been at Blackboard, which has been for a total of one month less than him. Multiple people have talked about competing with him, nobody has come close.
James O'Connor
Kyle has literally (literally literally, not figuratively literally) had the top metrics of every person in my team for the entirety that I have been at Blackboard, which has been for a total of one month less than him. Multiple people have talked about competing with him, nobody has come close.
James O'Connor
Kyle has literally (literally literally, not figuratively literally) had the top metrics of every person in my team for the entirety that I have been at Blackboard, which has been for a total of one month less than him. Multiple people have talked about competing with him, nobody has come close.
James O'Connor
Kyle has literally (literally literally, not figuratively literally) had the top metrics of every person in my team for the entirety that I have been at Blackboard, which has been for a total of one month less than him. Multiple people have talked about competing with him, nobody has come close.
Credentials
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Network +
CompTIAJul, 2016- Nov, 2024 -
Microsoft Office Specialist (MOS)
Certiport - A Pearson VUE Business
Experience
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doWhile
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Sweden
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Software Development
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1 - 100 Employee
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Senior DevOps Engineer/Head of IT
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Jan 2022 - Present
- Contracted out to various companies for DevOps. - Purchases, maintains and supports all company-owned IT assets. - Manages access to services and maintains all necessary infrastructure. - Assists with employee on- and off-boarding. - Contracted out to various companies for DevOps. - Purchases, maintains and supports all company-owned IT assets. - Manages access to services and maintains all necessary infrastructure. - Assists with employee on- and off-boarding.
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Content Creator and YouTube Partner
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Sep 2022 - Present
Video production, marketing, brand development and search engine optimization for the channel https://www.youtube.com/@cryobyte33. Content involves highly technical breakdowns and understanding of the Linux kernel, graphics APIs, computer hardware architecture, and development of a bespoke tool for optimization of Linux-based handheld devices. Video production, marketing, brand development and search engine optimization for the channel https://www.youtube.com/@cryobyte33. Content involves highly technical breakdowns and understanding of the Linux kernel, graphics APIs, computer hardware architecture, and development of a bespoke tool for optimization of Linux-based handheld devices.
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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Senior DevOps Engineer
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Oct 2022 - Aug 2023
Deployed, maintained and supported a robust Google Cloud Platform environment. - Deployed/created mission-critical infrastructure for department-wide use. - Maintained deployments in conjunction with other teams to provide continuous delivery of core services. - Supported the usage of environments. - Performed daily work in GCP, Jenkins, GitLab and many other services. Deployed, maintained and supported a robust Google Cloud Platform environment. - Deployed/created mission-critical infrastructure for department-wide use. - Maintained deployments in conjunction with other teams to provide continuous delivery of core services. - Supported the usage of environments. - Performed daily work in GCP, Jenkins, GitLab and many other services.
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Volvo Cars
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Sweden
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Motor Vehicle Manufacturing
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700 & Above Employee
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Senior DevOps Engineer
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Jan 2022 - Sep 2022
Developed and maintained tooling for the development organization working on the central computer in Volvo cars while utilizing Jenkins, Gerrit and Artifactory on a daily basis. - Created an API compatibility checker to prevent unintentional API changes breaking component integration. - Converted several services to utilize Docker for simpler development and deployment. - Maintain infrastructure for hosting tooling used by development organization to generate release notes dynamically. Developed and maintained tooling for the development organization working on the central computer in Volvo cars while utilizing Jenkins, Gerrit and Artifactory on a daily basis. - Created an API compatibility checker to prevent unintentional API changes breaking component integration. - Converted several services to utilize Docker for simpler development and deployment. - Maintain infrastructure for hosting tooling used by development organization to generate release notes dynamically.
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Datto
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Quality Assurance Engineer
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Mar 2021 - Nov 2021
Worked closely with Development and Product Management to ensure that our product met strict quality standards. Used PHP, Python, Microsoft Azure, and many other technologies on a daily basis.
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Quality Assurance Engineer II
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Apr 2020 - Mar 2021
Worked closely with Development and Product Management to ensure that our product met strict quality standards. Used pytest, phpunit, PHP, Python, and many other technologies on a daily basis.
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Quality Assurance Engineer
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Apr 2019 - Apr 2020
Worked closely with Development and Product Management to ensure that our product met strict quality standards. Used phpunit, PHP, and many other technologies on a daily basis.
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Associate Quality Engineer
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Jun 2018 - Apr 2019
Worked closely with Development and Product Management to ensure that our product met strict quality standards.
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Cloud Operations Engineer
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Feb 2017 - Jun 2018
Managed and supported an enterprise grade cloud environment. Dealt with high priority internal escalations, often involving disaster recovery scenarios. Resolved software-level server issues and worked with on-prem team to resolve hardware issues.
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Technical Support Expert II
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May 2016 - Feb 2017
Dealt with high level and urgent issues and worked closely with multiple departments to resolve complex problems. Taught and encouraged learning to T1 support as well as providing a direct escalation path if needed.
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Technical Support Expert
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Nov 2015 - May 2016
Diagnosed and resolved issues with an enterprise-level backup solution. Dealt with complex problems, virtualization, command line and more. Managed time to resolve all issues.
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Blackboard
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United States
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Higher Education
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700 & Above Employee
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Technical Support Manager
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Mar 2015 - Oct 2015
Diagnosed and resolved issues with high level educational software. Handled both Unix and Windows troubleshooting on a daily basis. Managed hot clients and balanced workloads efficiently. Praised for rate and quality of case resolution, often closing more than twice average number of cases per month. Diagnosed and resolved issues with high level educational software. Handled both Unix and Windows troubleshooting on a daily basis. Managed hot clients and balanced workloads efficiently. Praised for rate and quality of case resolution, often closing more than twice average number of cases per month.
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Education
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2014 - 2015
Monroe Community College
Associate of Science (A.S.), Computer Science -
2011 - 2013
Niagara County Community College
Associate of Science (A.S.), Computer Science -
2007 - 2011
Barker Central School
High School, N/A
Community
