Kyla Henderson

League Convener at Average Joe Sports Club
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English -
  • French Limited working proficiency

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5.0

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Kim Grimes

Kyla is a student who pays attention to detail, who is organized and punctual. She takes great pride in her work.

Laurene Rehman

Kyla is a strong worker who will go above and beyond the necessary requirements to ensure she does a job of which she can be proud. For example, in one of the courses she took with me she was interested in doing a case study on the Atlantic Skydiving School - however to connect with the owner she interviewed him from an international location. She was determined to investigate this business and went above and beyond to ensure she could do the project. I would highly recommend Kyla to a recreation/leisure services business. She brings with her strong leadership and communication skills.

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Experience

    • Spectator Sports
    • 1 - 100 Employee
    • League Convener
      • Sep 2022 - Present

    • Lead Program Developer
      • Aug 2022 - Present

    • Canada
    • Spectator Sports
    • 700 & Above Employee
    • Toronto Marlies Skate Team (Contract)
      • Aug 2019 - Present

    • NHL Skate Team
      • Jul 2020 - Sep 2020

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Game Day Operations Crew
      • Sep 2021 - Apr 2022

    • Inside Sales Coordinator/Administrator
      • Feb 2020 - Apr 2022

    • Canada
    • Recreational Facilities
    • 200 - 300 Employee
    • Tournament Coordinator
      • Jul 2020 - Sep 2020

    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Part time Guest Services & Special Events Associate
      • Aug 2019 - Mar 2020

    • Operations Intern
      • Jan 2019 - Apr 2019

    • Territory Manager
      • Dec 2017 - Aug 2018

      I was in charge of product promotion, placement and merchandising for AMCA Sales and Marketing, in Central and Northern New Brunswick. The brands that my team and I represented included: Sleeman Breweries, Brown Foreman and Mott’s Clamato. We were responsible for introducing Mott’s Clamato new summer coolers into the New Brunswick market through samplings and promotions in New Brunswick Corporate Stores as well as through local agency stores through late winter and the spring.I was responsible for increasing distribution of Sleeman Breweries product in the South Eastern and Central parts of New Brunswick

    • Operations Coordinator
      • Oct 2016 - Jun 2017

      As part of the Riptide organization, I was responsible for a number of different areas within the organization. I completed twenty game day programs, which included: set up, tear down, game night promotions, sponsorship fulfillment and in game entertainment.As part of the merchandise selection committee, I was given the responsibility of selecting, purchasing and running pop up merchandising locations throughout the season.I was given the responsibility of scheduling, organizing and promoting four annual basketball camps for the Riptide.I scheduled and delivered the players to over fifteen school presentations and community outreach events to increase the brand awareness of the team.Finally, I was accountable for efficient office management throughout the season and all player communication to upper management

    • Customer Service Representative
      • Jul 2015 - Feb 2016

      As a product tasting representative for AMCA, I was in charge of sampling products that were on promotion during that period.I achieved top sales for a taster in the Atlantic Canada region for Jack Daniel Tennessee Fire and my summary and photo’s of my shift were send to the Brown Foreman head office in Kentucky, my process and evaluation of tastings has now been adopted by current tasters of the organization. As a product tasting representative for AMCA, I was in charge of sampling products that were on promotion during that period.I achieved top sales for a taster in the Atlantic Canada region for Jack Daniel Tennessee Fire and my summary and photo’s of my shift were send to the Brown Foreman head office in Kentucky, my process and evaluation of tastings has now been adopted by current tasters of the organization.

    • Canada
    • Advertising Services
    • 100 - 200 Employee
    • Brand Ambassador-Rogers Hometown Hockey
      • Nov 2015 - Nov 2015

      + Coordinated promotional materials distributed at interactive station+ Ensured required equipment appropriate for participant+ Managed all facets of interactive station

    • Brand Ambassador
      • Sep 2015 - Nov 2015

      + Responsible for participant registration+ Responsible for inventory control during and after event+ Set up and tear down fitting stations and welcome event area+ Cover territory from Edmonton to Thunder Bay

    • Canada
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Event Assistant
      • Jul 2015 - Jul 2015

      + Responsible for efficient and accurate operations of adult division registration+ Helped with schedule organization + Ensured referees had game sheets prior to beginning of games+ Supervised equipment rentals + Responsible for efficient and accurate operations of adult division registration+ Helped with schedule organization + Ensured referees had game sheets prior to beginning of games+ Supervised equipment rentals

    • Media Assistant/Intern
      • Jan 2013 - Apr 2013

      + Website editorials o Game Week pages o Storm Forecast+ Create weekly Newsletter “Storm City Weekly”+ Game Day press box preparation and service+ Entering game information on league website during games+ Statistical entry + Website editorials o Game Week pages o Storm Forecast+ Create weekly Newsletter “Storm City Weekly”+ Game Day press box preparation and service+ Entering game information on league website during games+ Statistical entry

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Hostess/Lead Hand
      • Oct 2010 - Aug 2012

      + Provided direction to shift during supervisor absence+ Served Customers in a timely and friendly manner+ Improved Team Work skills + Resolved customer complaints+ Upsold featured products + Provided direction to shift during supervisor absence+ Served Customers in a timely and friendly manner+ Improved Team Work skills + Resolved customer complaints+ Upsold featured products

    • Canada
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Administrative Assistant Intern
      • Jan 2012 - Apr 2012

      + Designed and implemented a volunteer recruitment program which lead to increased level of volunteer support+ Helped prepare for and execute special events+ Performed administrative tasks for the office + Designed and implemented a volunteer recruitment program which lead to increased level of volunteer support+ Helped prepare for and execute special events+ Performed administrative tasks for the office

Education

  • Dalhousie University
    Bachelor of Management, Recreation Management
    2006 - 2012
  • George Brown College
    Sport and Event Marketing
    2018 - 2019
  • Columbia University School of Professional Studies
    Certificate of Completion, Sport Industry Essentials
    2017 - 2018
  • Loyalist College
    Post Graduate Certificate, Sport and Entertainment Sales and Marketing
    2012 - 2013

Community

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