Personal Lines Manager

• Mar 2022 - Present

Sales Manager

• May 2016 - Mar 2022

• Supervise and coach team members • Provide annual reviews/feedback to team members using Ultipro • Manage Hiring for all positions at store level • Manage team member schedules using Kronos • Analyze labor numbers • Analyze sale numbers • Ensured SPLH goal was met each month • Managed departments to ensure deadlines are met • Managed online shipping and curbside pick up operations • Gained communication skills by managing customer relations • Gained leadership skills by managing employee relations • Gained a hard work ethnic, problem solving skills and drive to achieve specific goals Show less

Assistant Manager

• Jan 2016 - May 2016

• Supervise and coach team members• Manage Hiring for all positions at store level• Analyze and maintain inventory and labor numbers• Manage money and safe contents• Gained communication skills by managing customer relations • Gained leadership skills by managing employee relations• Gained a hard work ethnic, problem solving skills and drive to achieve specific goals

Shift Manager

• Apr 2011 - Jan 2016

• Supervise and coach team members• Analyze inventory and labor numbers• Manage money and safe contents• Gained communication skills by managing customer relations • Gained leadership skills by managing employee relations• Gained a hard work ethnic, problem solving skills and drive to achieve specific goals