Kyla Chan

Front House at Vive Active Tanglin
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Experience

    • Singapore
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front House
      • Dec 2022 - Present

      As a front-of-house, I manage multiple tasks, such as scheduling appointments, handling inquiries, and maintaining records. I am in charge of creating a welcoming and friendly atmosphere and maintaining a comfortable and supportive environment for the clients. As a front-of-house, I manage multiple tasks, such as scheduling appointments, handling inquiries, and maintaining records. I am in charge of creating a welcoming and friendly atmosphere and maintaining a comfortable and supportive environment for the clients.

    • Singapore
    • Consumer Services
    • 1 - 100 Employee
    • Operations Crew
      • Nov 2021 - Aug 2022

      I consistently aimed for high customer satisfaction by being proactive in anticipating their needs and responding to requests promptly. I also ensured a smooth operation by reducing preparation time through effective stocking and organisation of the site. In addition, I quickly identified and resolved equipment issues to minimise disruptions during shoots. I consistently aimed for high customer satisfaction by being proactive in anticipating their needs and responding to requests promptly. I also ensured a smooth operation by reducing preparation time through effective stocking and organisation of the site. In addition, I quickly identified and resolved equipment issues to minimise disruptions during shoots.

    • Singapore
    • Entertainment Providers
    • 1 - 100 Employee
    • Activity Crew
      • Aug 2021 - Jan 2022

      I played a crucial role in ensuring the safety of guests by implementing strict safety protocols and taking additional measures to mitigate any potential hazards. I performed regular safety checks on all equipment and facilities, closely following the Standard Operating Procedures (SOPs) to identify any potential issues and resolve them promptly. In addition to my safety responsibilities, I also took on various ad-hoc duties to ensure the smooth and efficient operation of the play park. This included tasks such as managing queues, assisting with guest inquiries, and coordinating with other team members to address any issues that arose. I was committed to going above and beyond my assigned responsibilities to create a positive experience for guests and contribute to the overall success of the park. Show less

Education

  • National University of Singapore
    Economics

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