Kyla Bentley

Customer Care Manager at Secure Transportation Company, Inc.
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Contact Information
us****@****om
(386) 825-5501
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Experience

  • Secure Transportation
    • United States
    • Shuttles and Special Needs Transportation Services
    • 100 - 200 Employee
    • Customer Care Manager
      • Nov 2019 - Present

      Responsible for the management operation of a 24/7/365 care center handling over 400,000 calls annually. Leading manager responsible for the oversight of new business rollouts. In addition, responsible for new talent acquisition, compliance, and ensuring regulatory expectations are met.

    • Customer Service Supervisor
      • Mar 2018 - Nov 2019

    • Team Lead, Customer service
      • May 2016 - Mar 2018

Education

  • Rio Salado College
    Associate's degree, Business Administration and Management, General
    2020 - 2022
  • Mountain Pointe High School
    2006 - 2010

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