Kyana Hall
Information Technology Application Support at NetWolves- Claim this Profile
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Bio
Sidney Engel
Kyana has proved to have a genuine interest in tech as a whole, and has made great strides expanding her knowledge in Networking since she's started at NetWolves. If she has a question, she asks it. if she's knows the answer to a question, she helps to teach. A proven team player!
Sidney Engel
Kyana has proved to have a genuine interest in tech as a whole, and has made great strides expanding her knowledge in Networking since she's started at NetWolves. If she has a question, she asks it. if she's knows the answer to a question, she helps to teach. A proven team player!
Sidney Engel
Kyana has proved to have a genuine interest in tech as a whole, and has made great strides expanding her knowledge in Networking since she's started at NetWolves. If she has a question, she asks it. if she's knows the answer to a question, she helps to teach. A proven team player!
Sidney Engel
Kyana has proved to have a genuine interest in tech as a whole, and has made great strides expanding her knowledge in Networking since she's started at NetWolves. If she has a question, she asks it. if she's knows the answer to a question, she helps to teach. A proven team player!
Credentials
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Understanding of Cisco Network Devices
CiscoFeb, 2020- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoJun, 2019- Nov, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIADec, 2018- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIADec, 2018- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAJan, 2019- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAJan, 2019- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAJan, 2019- Nov, 2024
Experience
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NetWolves
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United States
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Telecommunications
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1 - 100 Employee
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Information Technology Application Support
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Sep 2020 - Present
⦁ Vasotechnology IT support offers imaging technology (PACS systems) for various medical practices (radiology, cardiology, sonography, etc.) in order to archive, store, and display patient imaging received from modalities.⦁ As application support, I work with various RIS and PACS vendors in order to diagnose and resolve imaging issues (Ambra, Candelis, GE PACS)⦁ Work daily with various components of GE PACS systems (ZFP, CCG, EA, UV) and configurations (UV100, EA100, UV-IW) in order to troubleshoot dicom issues⦁ Various system administration duties such as user account management and routine audits of PACS servers and systems.⦁ Experience with windows systems and server software (Windows server 2012, Linux Redhat)⦁ Coordinate and oversee meetings with multiple vendors; use Microsoft office suite in addition to our ticketing system (Autotask) in order to track and resolve a constant flow of trouble tickets. Show less
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Network Operations Center Technician
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Sep 2019 - Sep 2020
⦁ Monitor (Orion Solarwinds) and troubleshoot various enterprise network circuits (MPLS, Ethernet, Cable, Fiber, Ethernet, T1/DS1, Fixed Wireless, Satellite, and 3G/4G Cellular from multiple different vendors and providers.)⦁ Minor switch and router configuration; minor Meraki firewall configuration (Bouncing interfaces, GRE tunnel config, MAC binding)⦁ Perform daily fault and performance analysis using a variety of monitoring tools to discover network impairments.⦁ Escalation to management of service interruption patterns, to assist in the identification of potential network service effecting issues.⦁ Some familiarity with Cisco IOS, Meraki, Fortinet, Palo Alto, Checkpoint, Juniper, Ubiquiti, CentOS, Solar Winds, Putty, Wireshark, and PingPlotter. Show less
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Education
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2018 - 2019
Erwin Technical College
Certificate, Information Technology -
2011 - 2015
University of South Florida
Bachelor's degree, Biology/Biological Sciences, General
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