Kwesi Awuah
IT Technician at Chain Bridge Bank, N.A.- Claim this Profile
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Bio
Credentials
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CompTIA Security+
CompTIAJun, 2021- Sep, 2024
Experience
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Chain Bridge Bank, N.A.
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United States
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Banking
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1 - 100 Employee
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IT Technician
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Sep 2017 - Present
- Assist customers and employees in resolving technology problems in a timely manner. - Support and maintain bank hardware: PCs, printers, scanners, VoIP phones, servers, networking equipment, virtualization, and other enterprise technology. - Support and maintain bank software: Microsoft Windows and Office, Adobe Acrobat, Jack Henry & Associates banking software, other banking/financial platforms. - When necessary, interact professionally with third-party vendors to seamlessly provide services for our users and customers. - Experienced in active directory including, resetting user passwords, organizational units, and group polices, security groups and distributions groups. - Assist IT Manager with project management and execution, Vulnerability and Threat Assessments Procedures. - Install, troubleshoot, and support software and hardware of all kinds, as well as other network associated peripherals necessary to support business clients. Show less
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Republic Services Inc
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United States
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Environmental Services
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1 - 100 Employee
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Cost Analyst and Finance
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Aug 2006 - Sep 2017
- Effectively analyze and contain cost for one of the largest waste management companies. Oversee over $50M in costs for Property Management firms, Homeowners Associations, Retail and Grocery, Clients include CVS, Safeway, Fairfax County, Lerner, Fair Oaks Mall, Dulles Airport. - Played a role in annual savings on expenses through cost reduction and containment. - Effectively analyze and contain cost for one of the largest waste management companies. Oversee over $50M in costs for Property Management firms, Homeowners Associations, Retail and Grocery, Clients include CVS, Safeway, Fairfax County, Lerner, Fair Oaks Mall, Dulles Airport. - Played a role in annual savings on expenses through cost reduction and containment.
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Dunkin Donuts
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United States
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Restaurants
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1 - 100 Employee
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Customer Service Manager
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Jan 2005 - Jul 2006
- Planned for and achieved operational excellence. Duties included Labor Scheduling, Status Reports, Business Review, cash management and inventory management. - Delegated appropriate responsibilities to employees. Demonstrated effective management principles, creating and maintaining a successful store team. - Planned for and achieved operational excellence. Duties included Labor Scheduling, Status Reports, Business Review, cash management and inventory management. - Delegated appropriate responsibilities to employees. Demonstrated effective management principles, creating and maintaining a successful store team.
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Education
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2013 - 2017
George Mason University
Bachelor of Applied Science (BASc), Information Technology -
2010 - 2013
Northern Virginia Community College
Associate of Science (A.S.), Information Technology -
2006 - 2009
Northern Virginia Community College
Associates Degree, Engineering Technology-Drafting Specialization
Community
