Kleber William Amorim Santos

Project Manager at PROCONPH – Serviços e Sistemas Ltda.
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Contact Information
Location
Salvador, Bahia, Brazil, BR
Languages
  • Português -
  • Inglês -

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Credentials

  • MASP - Método de Análise e Solução de Problemas
    Seta - Desenvolvimento Gerencial
    Feb, 2017
    - Sep, 2024
  • Advanced risk analysis
    Bureau Veritas Brasil
  • FMEA - Failure Mode and Effect Analysis
    Setec and Consulting Group
  • Green Belt
    Siqueira Campos - Qualidade e Estatística Aplicada
  • Lean Six Sigma
    Siqueira Campos - Qualidade e Estatística Aplicada
  • The 5 choices for a extraordinary productivity
    Franklin Covey

Experience

    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Mar 2020 - Present

      To ensure that the approval process for new developments follows procedures and good practices, within the schedule; Alignment of project requirements to customer requirements; advise the client from the first contact and throughout the development of the project through Agile methodology, project management and teams responsible for the execution of the agreement; Last tester for software approval before delivery (components, elements, responsiveness, functionality test); Provide support and training for the client within the delivered developments, as well as advise the client on the use of existing products and services by the company itself. Provide support in monitoring and controlling the process to ensure continuous improvement, as well as improving flexibility to meet customer needs and increase release logistics. Testing software elements, components and function to guarantee best software performance before deliver to customer. Provide resources during the process of developing and monitoring actions to identify and resolve root causes of non-compliance brought about by customer complaints, ensuring the creation of a robust action plan. Stimulate and provide resources to guarantee technical support to the productive areas and support to external customers, for quality issues or any related matter. Follow up with the technical team, the available conditions of time and H/H necessary for the execution and completion of developments within the agreed period; Provide customer support when they are under internal and external audits, when using the service / product provided. Monitor the entire external audit process for certification, regarding the certifying institutions of Quality Standards ISO 9001. Show less

    • Türkiye
    • Textile Manufacturing
    • 700 & Above Employee
    • Technical Manager
      • Apr 2018 - May 2019

      To ensure that the approval process for new products and raw material suppliers follows procedures and good practices, within the schedule; Provide support and training for the development of process specifications in accordance with the specifications of the product being homologated; Provide support in monitoring and controlling the process to ensure continuous improvement, as well as improving flexibility to meet customer needs and increase release logistics. Provide resources during the process of developing and monitoring actions to identify and resolve root causes of non-compliance brought about by customer complaints, ensuring the creation of a robust action plan. Stimulate and provide resources to guarantee technical support to the productive areas and support to external customers, for quality issues or any related matter. Monitor, with the technical team, the levels of non-compliant materials in stock and help in the development of the action plan to mitigate them; Participate as auditors in internal process and product audits. Follow up on customer audits, ISO Quality Standards certifying institutions and carried out by the Holding, as well as follow up on all actions generated from them. Show less

    • Total Productive Maintenance Coordinator
      • Feb 2018 - Feb 2019

      To promote training for expansion and implementation of the TPM program in manufacturing areas; Weekly monitoring of activity and performance indicators related to TPM, in all areas, taking actions to align the planned progress and actual progress in the areas; facilitator in training and consulting processes for a Japanese company to implement and monitor the development of the program throughout the plant; participation in the process of interaction, discussion and application of benchmarking learned from other units, in the unit in Brazil.Main Achievements: Creation of the TPM committee, made up of leaders from each manufacturing area, accelerating the monitoring, support and evolution of the program in the areas; creation and application of an annual TPM audit form and calendar to verify the progress of each area and provide greater support for development; benchmarking with other successful companies in the application of TPM. Training in Autonomous Manufacturing, Planned Maintenance and TPM modules applied to offices; Finalization of the expansion of the program in the areas of manufacturing; Implementation of the TPM module applied to the offices. Show less

    • Process Engineer
      • Oct 2016 - Mar 2018

      Use of Quality Tools to solve production problems; Internal Auditor for Application of 5S and Security; Management of the productive area aimed at achieving indicators defined by the board for the area; Development of 6 Sigma Projects using MiniTab software; Acting in the support and progress of Projects, with preparation of MOC; Participation in attendance to global, internal and customer audits; Facilitator for the formation of continuous improvement groups inside and outside the area of operation, with training for the application of quality tools for problem solving and identification of root causes, such as the Ishikawa diagram, Pareto diagram and 5 whys; Daily monitoring of production indicators, discussion of product and process problems with operation and creation of an action plan, aiming at continuous improvement; Participation in the evaluation and implementation of improvements from the suggestion program, as well as supporting the creation of “Kaizen” improvement teams or “PDCA” teams; Update manuals and procedures in order to comply with the Quality Assurance System, through periodic review; Inventory tracking and finished product disposal; Participation in a team member of the TPM project - 5S and Autonomous Manufacturing, with monitoring of activities, identification of Fuguals and implementation of Kaizen's, HTA'S, SOC's and OPL's, along with the operation.Main Achievements: Participation in the Global Job Rotation program, with emphasis on applying the Six Sigma project, to reduce waste in the process (USA), with a reduction of $70,000.00, for the year the project was carried out; Sharing and application of best practices between Units in different countries; Training on Management, Leadership and Self-knowledge (Turkey and USA); Interface development in VBA language to improve production control in the USA plant and in the Brazilian plant; Routine Projects Development and Follow Ups. Show less

    • Process Engineer
      • Apr 2017 - Nov 2017

      Global Rotation Program Attendee - Main project: 6sigma methodology for 20% waste decreasing in the last step of production process.

    • Technical Service Engineer
      • Oct 2013 - Sep 2016

      Performance in the approval process, development and evaluation of tire cord fabrics, most used in tires construction, as well as technical support and use of quality tools for troubleshooting. Internal auditor for applying 5S and Safety. Active in the implementation of improvement in the quality of product, process and logistics by creating new procedures and operator training. Performance supporting productive area, with evaluation of the quality of product produced, statistical control process application, internal weekly meetings and global discussion of improvements. Performance on global, internal and customer audits. Facilitator for continuous improvement groups inside and outside of the area of activity. Performance in PDCA training and for implementation of quality tools for troubleshooting and root cause analysis, such as Ishikawa diagram, Pareto chart and 5 why analysis. Participation in a PFMEA group and elaboration of control plan. Show less

    • Brazil
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Chemical Engineer Intern
      • Feb 2010 - Jan 2012

      Experiences in the areas of mechanical and instrumentation, following maintenance procedures and calibration of instruments and equipment found in the field. Elaboration of some projects, such as sizing orifice plates and flow calculation of air to be injected blowers in flares. Passage through the planning sector, having contact with the tool SAP. Monitoring the process of tuning controllers. Period in the laboratory, working on analysis of samples of oil transported and stored. Among the tests, we can highlight the BSW, salinity, color, viscosity and flash point. Show less

Education

  • UFBA - Universidade Federal da Bahia
    UFBA, Escola Politécnica
    2006 - 2011
  • UFBA - Universidade Federal da Bahia
    Bacharelado em Engenharia Química

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