Logistics Team Lead

• Aug 2023 - Present

Manager

• Nov 2022 - Aug 2023

Warehouse Management and improvement Warehouse Management and improvement

SCM Sr. Manager

• Aug 2015 - Nov 2022

Aug. 2015 – Nov. 2022 [Managing the third party logistics (3PL) partners] - Managed logistics and courier companies - Designed and improved interface systems with courier companies - Evaluated and managed Key Performance Index(KPI) and Service Level Agreement (SLA) of distribution centers - Forecasted sales demand and managed proper levels of product receiving [Planning and improving Logistics process] - Planned mid- to long term logistics operation policy - Innovated inbound and outbound operation efficiency - Developed and improved logistics process management and IT systems - Planned and developed delivery differentiation services ※ Major achievement - Planned and operated exclusive delivery organization of H&S Mall company - Established one-day delivery service and “Morning Delivery” service as delivery diversification - Established the monitoring system of issue areas and deliverer and innovated them - Improved distribution center operation efficiency (e.g. reducing warehousing waiting time) - Ranked in the best logistics center in home shopping industry by vendors in 2019 and 2020 Show less

Sr. Analyst

• Jul 2010 - Jul 2015

CJ Logistics Co. July 2010 – July 2015 [Led the development project of the courier service App. for customers] ※ Major achievement - Awarded the Grand Prize in the field of Marketing- 2014 Korea Mobile App Award by Appkorea Organization - Created the first communication system with deliverer and customer in real time in courier industry [Subdividing reference information for delivery areas] (Created Postal codes of 36,000 into delivery codes of 960,000) ※ Major achievement : Increased delivery area information accuracy between invoice and delivery from 80% to 93% [Developing and operating jewelry distribution service] ※ Major achievement - Accomplished KRW 1,000 million (USD 1 million) in sales - Achieved one-day delivery rate of 98% [Innovating reverse logistics process for TV home shopping corps.] ※ Major achievement : Increased one-day collection rate from 72% to 80% [Designing and operating free logistics service for Green Diary Contest by Green Cross Korea Co. as CSV activity, one of logistics marketing activities] ※ Major achievement : Contributed to developing a better corporation brand image [Planning and operating private goods delivery service for An-San Rock Festival] ※ Major achievement - Achieved Zero claims - Increased corporation brand value through advertising [Designing internal and external delivery process for FedEx] ※ Major achievement : Accomplished the delivery contract and contributed to a sales increase [Managing and operating a courier center in west area of Seoul] ※ Major achievement : Selected as an excellent staff in customer service management [Operating distribution center of NIVEA, 3PL Client] ※ Major achievement : Achieved ZERO claims against NIVEA for a half year Show less

Assistant Manager

• Aug 2001 - Aug 2004

▶ Business Planning Team - Managed company's revenue and profits - Managed and controlled each project schedule and cost ▶ Business Planning Team - Managed company's revenue and profits - Managed and controlled each project schedule and cost