Experience

R.E. Lee International, LLC

• Insurance
• 1 - 100 Employee

• Inforce Business Executive

  • Jan 2022 - Present

  To communicate with foreign bankers, clients and internal sales team by email or phone calls, provide the best aftersales services for all internal and external customers To communicate with foreign bankers, clients and internal sales team by email or phone calls, provide the best aftersales services for all internal and external customers



All Nippon Airways

• Japan
• Airlines and Aviation
• 700 & Above Employee

• Officer, Passenger Service

  • Sep 2017 - Aug 2021

  Customer Service: To provide 5-star services for passengers, including check-in / boarding / baggage and cargo services Marketing Issues: To join various events in festivals, in order to provide a memorable traveling experience to passengers Administration: Invoice handling, report and data consolidation, office administration work, monitor the performance of Ground Handler Customer Service: To provide 5-star services for passengers, including check-in / boarding / baggage and cargo services Marketing Issues: To join various events in festivals, in order to provide a memorable traveling experience to passengers Administration: Invoice handling, report and data consolidation, office administration work, monitor the performance of Ground Handler



Poon'spharm (U.S.A.) Medicine Ltd.

• Hong Kong

• Assistant of the Chairman

  • Jan 2015 - Mar 2017

  • Sales Management: To manage sales team, provide promotion plans to achieve sales targets, conduct sales analysis and sales reports • Stocks Management: To monitor the optimum numbers of stocks, distribute and control the company's stocks and others products To deal and negotiate with various parties including suppliers and vendors to ensure smooth trading process To involve in marketing campaigns, such as booths and exhibitions' planning, to communicate with design team for accurate usage of packages' wordings to follow the relevant laws and ordinances, to provide various documentary works including market research, design ideas, account filing, product catalogs and presentation slides Show less



SATS Ltd.

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Manpower Planning Supervisor

  • Jan 2014 - Jul 2014

  • To deploy manpower in daily operations for Customer Airlines including ad-hoc Meet-and-Assist-Service requested or flight irregularities • Arranging roster staff weekly working hours to meet all customer airlines' target based on the Company’s requirement • To deploy manpower in daily operations for Customer Airlines including ad-hoc Meet-and-Assist-Service requested or flight irregularities • Arranging roster staff weekly working hours to meet all customer airlines' target based on the Company’s requirement



Hong Kong Airport Services Limited (Subsidiary of Cathay Pacific Airways)

• Hong Kong International Airport

• Passenger Service Supervisor

  • Jul 2012 - Jan 2014

  • Providing check-in services for Qantas, Dragonair, Bangkok Airways, Shenzhen Airlines • Handling the system of the airport check-in • Encompassing manpower allocation, supervising the passenger officers and managing the crisis and urgent flight changes due to uncertainties. • Ensuring smooth • Providing check-in services for Qantas, Dragonair, Bangkok Airways, Shenzhen Airlines • Handling the system of the airport check-in • Encompassing manpower allocation, supervising the passenger officers and managing the crisis and urgent flight changes due to uncertainties. • Ensuring smooth



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Operation Executive

  • Jul 2011 - Jul 2012

  • Operational duties for 12 shops in HKG and MACAU – LUSH • Supporting the sales team to achieve targets with various means, including arranging campaigns and promotional events • Supporting in stock checking in a regular basis • Operational duties for 12 shops in HKG and MACAU – LUSH • Supporting the sales team to achieve targets with various means, including arranging campaigns and promotional events • Supporting in stock checking in a regular basis



Kam Wah Hong Cosmetics(Int'l) Ltd.

• Hong Kong & Mainland China

• Marketing Development Officer

  • Jun 2010 - Jun 2011

  • Providing Original Development Manufacturing and Original Equipment Manufacturing products to clients • Communicating with Design Department to deal with the raw material sourcing, packing and production process for product launch • Providing Original Development Manufacturing and Original Equipment Manufacturing products to clients • Communicating with Design Department to deal with the raw material sourcing, packing and production process for product launch



Hong Kong International Airport Services Limited (Subsidiary of Cathay Pacific Airways)

• Hong Kong International Airport

• Customer Services Officer - Landside

  • Jul 2005 - Jun 2010

  • Providing check-in services for Dragonair, Continental Airlines, Royal Brunei Airlines • Providing check-in services for Dragonair, Continental Airlines, Royal Brunei Airlines



Jardine Aviation Services Group

• Hong Kong
• Airlines and Aviation
• 100 - 200 Employee

• Passenger Services Agent - Landside

  • Jan 2005 - Jul 2005

  - Providing check-in services for China Southern Airlines, China Eastern Airlines, Air China - Providing check-in services for China Southern Airlines, China Eastern Airlines, Air China



Broadway Circuits (Managed by EDKO Films Limited)

• Hong Kong

• Supervisor

  • Jul 1999 - Jan 2005

  • Solving issues related to customers, monitoring the film schedules and managing the operations in the cinemas • Handling the ticketing system • Solving issues related to customers, monitoring the film schedules and managing the operations in the cinemas • Handling the ticketing system