Kwame Dzardeh

Sales Account Executive at Teledata ICT
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Contact Information
us****@****om
(386) 825-5501
Location
Accra Metropolitan District, Ghana, GH

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Credentials

  • Certificate in Social Media Marketing
    African Leadership Institute
    Nov, 2021
    - Nov, 2024
  • Descriptive Sensory Panelist
    Nutrition and Food Science department, University of Ghana
    Sep, 2016
    - Nov, 2024

Experience

  • Teledata ICT
    • Ghana
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Account Executive
      • Jan 2020 - Present

  • Blossomfield Consulting.
    • Customer Service Lead
      • Sep 2018 - Present

      Trained Staff of Soaring Estates Company Limited.Developed Customer service Improvement Plans for Pipeline Africa. Trained Staff of Soaring Estates Company Limited.Developed Customer service Improvement Plans for Pipeline Africa.

  • TeledataICT
    • Sales Developent Representative
      • May 2019 - Jan 2020

      Feed sales pipeline with qualified leads or sales opportunities. I also handle and take care of all leads generated from our social media pages and website.Cold calls, Warm calls, lead generation using multi-social channels.Provide product and consultation support via inbound phone/email contacts to some of TeledataICT's clients.Proactively manage business technical support and a full sales cycle through targeted questioning and discovery to provide a complete sales solution.Identify customer needs through targeted questioning and recommend TeledataICT's product solutions.Coordinate with customer service to handle or deal with customer complaints or challenges within the shortest possible time.Manage opportunities and convert them to close dealsNew business developmentWorking knowledge of CRM (Copper)

  • Philbro Group
    • Production/Safety Manager
      • Jan 2018 - Jun 2018

      °Monitored product packaging integrity (gallon conditions, label conditions) and collection of daily product returned for traceability°Supervised auxiliary workers on quality, safety and environmental management.° Created a sanitation manual and trained factory staff on following through °Monitored product packaging integrity (gallon conditions, label conditions) and collection of daily product returned for traceability°Supervised auxiliary workers on quality, safety and environmental management.° Created a sanitation manual and trained factory staff on following through

  • University of Ghana (Nutrition and Food Science department)
    • Food Quality and Safety Analyst
      • Aug 2016 - Dec 2017

  • Accra Youth Summit
    • Team Lead Coordinator
      • Dec 2016 - Mar 2017

  • University of Ghana
    • Education Management
    • 300 - 400 Employee
    • Research and Teaching Assistant
      • Aug 2015 - Jul 2016

Education

  • University of Ghana
    Bachelor of Science (BSc) nutrition and food science, Food Science
    2011 - 2015

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