Senior System / Network Administrator

• Jul 2017 - Present

Application Administrator

• Feb 2018 - Mar 2020

Application Administrator for managing and providing support for various applications, websites and services. The work is done in conjunction with a Team that consists out of ICT-advisors, Technical managers, Developers and different hosting companies. The job consists out of registering and solving service request and incidents by doing a thorough analyses of the problem and afterwards sending it to the correct resolving departments or companies if that is necessary. These companies consist out of the development and diverse hosting companies on a day to day bases. Including analyzing and judging application logging and database content of many different applications, checking the active directory rights, checking rolls to perform certain kinds of task, and checking the provided SQL queries on effect before sending them to the partners and environments (Development, Test and production). And finally supporting the incident and problem management process. Show less

Control Room System Administrator

• Nov 2015 - Jan 2017

Controlroom Associate for monitoring and providing computer support for various companies on the bases of a 24 hour working/support schedule. This support is done in a Windows/VMware and Unix based Environment. Mapping and analyzing the capability of the application Entuity regarding the monitoring of various network equipment such as switches and routers. And finally forwarding these various events you would like to take action on to the application monitoring tool BPPM/BMC. Controlroom Associate for monitoring and providing computer support for various companies on the bases of a 24 hour working/support schedule. This support is done in a Windows/VMware and Unix based Environment. Mapping and analyzing the capability of the application Entuity regarding the monitoring of various network equipment such as switches and routers. And finally forwarding these various events you would like to take action on to the application monitoring tool BPPM/BMC.

System Administrator

• Jun 2015 - Oct 2015

Allround System Administrator in a Windows Environment supporting the ICT in all fashions. Such as Application & Backup- Management and Cisco Routers Allround System Administrator in a Windows Environment supporting the ICT in all fashions. Such as Application & Backup- Management and Cisco Routers

System Administrator

• Jul 2014 - Apr 2015

1e and 2e line system support in a Windows server 2003, Windows server 2008 and windows server 2012 environment in a VMWARE surrounding. Creating and configuring user profiles and adding certain security groups in a Windows environment Supporting various projects, as the iTec project for the new examination system for taking the driving theory exams. 1e and 2e line system support in a Windows server 2003, Windows server 2008 and windows server 2012 environment in a VMWARE surrounding. Creating and configuring user profiles and adding certain security groups in a Windows environment Supporting various projects, as the iTec project for the new examination system for taking the driving theory exams.

EMEA IT Network Administrator Employee

• Nov 2010 - Jan 2014

1e and 2e line system support in a Windows environment and assisting and maintaining the network performance.Setting up servers in various locating in active directory and writing a log in script for these locations.Change coordinator in the EMEA region for Technical services and coordinating of changes on systems in the EMEA region.Inventories’ of servers and Updating of the Configuration Database in BMC Remedy and finally supporting Asset management with the hardware in the Configuration Management Database in the application BMC remedy Show less

EMEA IT Sytem Administrator Employee

• Jul 2010 - Nov 2010

1e line system support in a Windows environment troubleshooting and providing support to the 1e and 2e help-desk.Creating and configuring windows user profiles and adding certain specialized rights to the profiles in Active Directory

EMEA IT Employee

• Feb 2010 - Jun 2010

Creating Lotus Notes User accounts in Lotus Notes and adding Users to certain security groups in Active Directory in various domains across the world

IT Employee

• Sep 2009 - Dec 2009

1e and 2e line computer support in a Windows environment. This was done with TOP desk to register the incidents that came by phone or by mail. The work mainly consisted out of providing computer support either remote or personally. And picking up aging/old incidents. Installation of specialized software on the computers of employees. Such as printers and burning software. 1e and 2e line computer support in a Windows environment. This was done with TOP desk to register the incidents that came by phone or by mail. The work mainly consisted out of providing computer support either remote or personally. And picking up aging/old incidents. Installation of specialized software on the computers of employees. Such as printers and burning software.

IT Employee

• Jun 2009 - Aug 2009

1e and 2e line computer support in a Windows/Citrix environment This was done with TOP desk to register the incidents that came by phone or by mail. The work was mainly supporting users with remote assistance and picking up aging incidents, password reset and basic helpdesk support. 1e and 2e line computer support in a Windows/Citrix environment This was done with TOP desk to register the incidents that came by phone or by mail. The work was mainly supporting users with remote assistance and picking up aging incidents, password reset and basic helpdesk support.

IT Employee

• Sep 2008 - Nov 2008

1e and 2e line computer support in a Windows environment The work mainly consisted out of providing computer support on the various locations of the company. Inventories Hardware such as printers, desktops and etc. 1e and 2e line computer support in a Windows environment The work mainly consisted out of providing computer support on the various locations of the company. Inventories Hardware such as printers, desktops and etc.

IT Employee

• Oct 2007 - Aug 2008

1e and 2e line computer support in a Windows environment This was done with TOP desk to register the incidents that came by phone or by mail. The work mainly consisted out of providing computer support either remote or personally. 1e and 2e line computer support in a Windows environment This was done with TOP desk to register the incidents that came by phone or by mail. The work mainly consisted out of providing computer support either remote or personally.

Servicedesk Employee

• Jun 2007 - Oct 2007

1e and 2e line computer support in a ITIL environment. The was done with the tool named Magic to register the incidents that came by phone or e-mail. The work mainly consisted out of providing computer support either remote or personally. 1e and 2e line computer support in a ITIL environment. The was done with the tool named Magic to register the incidents that came by phone or e-mail. The work mainly consisted out of providing computer support either remote or personally.