Experience

Dunwoody Country Club Inc

• United States
• Hospitality
• 1 - 100 Employee

• Tennis Shop Assistant

  • Oct 2019 - Present

  Provided excellent service and attention to members and customers when face-to-face or through phone conversations. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Maintained cleanliness, neatness, and organization of all areas. Resolved all customer issues to maintain high standards of customer satisfaction. Received, checked-in, and stocked merchandise throughout the store, helped maintain store inventory levels, and assisted with orderliness and cleanliness of the sales floor and stock room. Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions. Performed daily store opening, closing, and clothing procedures. Show less



Community Insurence Group

• Greater Atlanta Area

• Customer Service Representative

  • Jan 2015 - 2019

  Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions. Greeted visitors, assessed needs, and directed them to appropriate personnel. Delivered administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules. Took accurate messages for staff and management to facilitate open and speedy communication. Maintained daily calendars, set appointments with clients, and planned daily office events. Show less



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Specialty Sales Representative

  • Aug 2013 - Jan 2015

  Followed all food guidelines in regards to food safety and hygiene to prevent illness. Navigated job responsibilities and completed regular tasks by interacting effectively with other employees. Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Managed closing duties, including restocking items and reconciling cash drawers. Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion. Educated customers on product and service offerings. Show less



Winn Army Community Hospital

• Fort Stewart, GA

• Certified Nursing Assistant (CNA)

  • Jan 2010 - Apr 2010

  Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets. Documented patient intake and dietary requirements and assisted with feeding. Documented information in patient charts and communicated status updates to interdisciplinary care team. Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status. Cleaned and sanitized rooms and equipment using an aseptic technique to prevent infection and cross-contamination. Facilitated activities of daily living, including personal hygiene management, feeding, and ambulation. Exhibited compassionate care and communication regarding issues surrounding death and dying. Show less



Family Childcare Services

• Fort Stewart, GA

• Clerical Associate

  • May 2009 - Jul 2009

  Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests. Filed documents according to the alphanumeric system to promote ease of use and optimal team productivity. Organized computer-based information to minimize errors. Organized storage of articles in bins, floors, shelves, and assigned areas according to product categories. Provided excellent customer service and assisted visitors in regards to any concerns they may have had. Stocked equipment. Show less



Winn Army Community Hospital

• Fort Stewart, GA

• Records Assistant

  • Jun 2005 - Aug 2007

  Strictly adhered to confidentiality dictations to safeguard information. Created or updated records with new files or information. Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks, and locating files upon request. Strictly adhered to confidentiality dictations to safeguard information. Created or updated records with new files or information. Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks, and locating files upon request.