Experience

Praava Health

• Bangladesh
• Hospitals and Health Care
• 100 - 200 Employee

• Head of Patient Experience

  • Dec 2021 - Present

• Communications Lead

  • Feb 2018 - Dec 2021

  o Develop and implement the overall communications strategy o Lead, create, and manage all external and internal communications o Work closely with company's US based foreign communications team o Conduct media training for the CEO and members of senior management o Lead company Public Relations and maintain close ties with the press o Lead and co-ordinate all press events including roundtable discussions, talks shows, etc. o Create blog-posts, op-ed pieces, newsletters, and sign off on social media and marketing messaging o Sign off on content of all company policies o Ensure all communications is aligned with the company's core values, format, and brand guidelines o Create content and assist to design and develop communications materials including brochures, booklets, training manuals, flyers, etc. o Create all website content, and manage sections of the website and ensure timely updates and maintenance o Co-ordinate all foreign investor visits o Lead company culture and ensure company values and employee satisfaction is aligned o Train internal staff on a wide range of topics such as corporate and patient communications, hospitality, service excellence, etc.o Lead and manage multiple projects in the CEO's Office, Operations, Human Resources, etc. o Assist in the recruitment of all patient facing staff o Led and managed the call center Show less

• Project Manager & Executive Manager, CEO's Office

  • Mar 2017 - Feb 2018

  ● Worked closely with the CEO on managing her schedule and advised on decisions imperative for the company.● Attended internal and external meetings with the CEO.● Worked closely with the COO and played a key role in operations. ● Edited and proofread all external and internal communications, particularly those on behalf of the CEO.

• Project Manager

  • Jun 2016 - Mar 2017

  ● Used and implemented the project management software Wrike.● Attended internal meetings with the CEO and respective teams, including senior management, and recorded timelines.● Held team members accountable to timelines for tasks.● Generated weekly reports for the CEO on the progress made by the team.

• Office Coordinator

  • Mar 2016 - Jun 2016

  ● Worked closely with the CEO to ensure smooth functioning of the company. ● Managed the entire team. ● Played a key role in operations, human resources, finance, and administration.● Worked with the team to ensure that projects are delivered on time.



HiFi Public

• Bangladesh
• Online Audio and Video Media
• 1 - 100 Employee

• Editor

  • Apr 2014 - Mar 2016

  ● Led a team of writers, designers, developers and videographers ● Developed and ensured execution of the editorial policies ● Wrote feature articles ● Interviewed renowned personnel in the tech industry ● Maintained communication with key players in the industry ● Managed and updated information and engaged with users on social media sites ● Maintained communication with journalists and the media ● Developed and maintained PR strategies ● Played a key role in organizing events (e.g. hackathons) ● Supervised and assisted in the recruitment process ● Co-hosted ‘Tech Mania’ the weekly tech show on Radio Shadhin 92.4FM Show less



BBC Media Action

• Broadcast Media Production and Distribution
• 500 - 600 Employee

• Translator

  • Feb 2015 - Feb 2016

  ● Translated BBC Bangladesh Sanglap episodes from Bengali to English ● Prepared subtitles for BBC Bangladesh Sanglap ● Translated BBC Bangladesh Sanglap episodes from Bengali to English ● Prepared subtitles for BBC Bangladesh Sanglap



Oxford International School

• IELTS Instructor

  • Apr 2013 - Jul 2013

  ● Taught all sections of the IELTS exams, reading, writing, listening and speaking ● Developed and supervised mock exams to evaluate the level of standard of the students ● Provided special care for weaker/struggling students ● Provided guidance with grammar, pronunciation and accent ● Taught all sections of the IELTS exams, reading, writing, listening and speaking ● Developed and supervised mock exams to evaluate the level of standard of the students ● Provided special care for weaker/struggling students ● Provided guidance with grammar, pronunciation and accent



Airtel Bangladesh

• Intern

  • Feb 2013 - May 2013

  ● Worked in the Network Operations Department ● Worked with Ericsson during the term of internship and visited various BTS site locations, in and outside of Dhaka city ● Gained knowledge on RF planning and implementation, including functionality and connectivity of the equipment used to set up a BTS site (e.g. RBS) ● Worked in the Network Operations Department ● Worked with Ericsson during the term of internship and visited various BTS site locations, in and outside of Dhaka city ● Gained knowledge on RF planning and implementation, including functionality and connectivity of the equipment used to set up a BTS site (e.g. RBS)



Suite101

• Canada
• Online Audio and Video Media
• 1 - 100 Employee

• Contributing Writer

  • Jan 2011 - Mar 2013

  ● Wrote non-fiction articles ● Wrote non-fiction articles



BBC Media Action

• Broadcast Media Production and Distribution
• 500 - 600 Employee

• Translator and Editor

  • Feb 2009 - Aug 2012

  ● Translated two seasons of BBC Bangladesh Sanglap ● Edited an entire season of Sanglap, previously translated by other translators ● Translated scripts for two seasons of BBC Janala Mojay Mojay Shekha ● Prepared subtitles for one season of BBC Janala Mojay Mojay Shekha ● Translated other BBC documents ● Translated two seasons of BBC Bangladesh Sanglap ● Edited an entire season of Sanglap, previously translated by other translators ● Translated scripts for two seasons of BBC Janala Mojay Mojay Shekha ● Prepared subtitles for one season of BBC Janala Mojay Mojay Shekha ● Translated other BBC documents



Monsoon Letters

• Contributor

  • Jul 2007 - Nov 2009

  ● Wrote fiction and non-fiction articles and occasional poetry ● Wrote fiction and non-fiction articles and occasional poetry



New Age

• Writer

  • Aug 2007 - Jun 2008

  ● Wrote for the Lifestyle Magazine 'Trendz' > Focused on topics such as health, lifestyle and fashion; covered important events and interviewed renowned celebrities ● Wrote for the weekend spread 'Xtra' > Focused on investigative journalism, social issues and crime; also conducted in depth interviews with various renowned activists and media personnel, among others ● Wrote for the Lifestyle Magazine 'Trendz' > Focused on topics such as health, lifestyle and fashion; covered important events and interviewed renowned celebrities ● Wrote for the weekend spread 'Xtra' > Focused on investigative journalism, social issues and crime; also conducted in depth interviews with various renowned activists and media personnel, among others



The Daily Star

• Bangladesh
• Newspaper Publishing
• 300 - 400 Employee

• Contributor

  • Jan 2000 - Sep 2002

  ● Wrote for the ‘Rising Stars’ ● Wrote for the ‘Rising Stars’